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Noyes Honors Volunteers

Monday, April 18, 2016

On April 12th, Noyes Hospital honored 100 hospital volunteers along with members of the Noyes Auxiliary, Board of Directors and Foundation Boards, with a reception at the hospital.  Speaking at the event were Amy Pollard, President and CEO and Leslie L. Cole, Jr., Chairperson, Noyes Health Board of Directors.

Noyes volunteers donated 11,860 hours to the Noyes community in 2015! An independent sector has placed the value of a volunteer at $26.86 an hour. For Noyes, this translates to $318,560!  26 volunteers were recognized for accumulating 250+ hours of volunteer time in 2015.

This year’s theme was “Volunteers Giving Time & Touching Hearts.”  Noyes volunteers serve in many different capacities and come from diverse backgrounds, lives rich with stories which include pain, difficulties and hardships. Yet these volunteers serve with a grateful heart, giving back to their community despite their own personal losses. The reception highlighted the life-story of three volunteers:  Bill Griffin, Graham Frazer, and Helen Lent.

Bill has been the Noyes Chaplain Volunteer Leader for the past 10 years   As a young man, Bill suffered an injury while serving in the army and spent 9 months in the hospital.  While there, he saw that many people did not have any visitors. Later in life, this sparked his interest to go through training to become a hospital chaplain. Noyes is grateful for Bill and his team of 7 Chaplain Volunteers who provide a spiritual dimension of care and support, ministering to the sick or dying.

Graham Frazer was recognized for donating over 1,000 hours in volunteer time each year to Noyes.  Graham is a long time resident of the Dansville community and has been with Noyes Hospital as a volunteer for the past 6 years.  Despite deep personal losses, including the loss of a daughter to a drunk driver, Graham chooses to spend his time giving back to the community.  Former owner of the local Chrysler dealership, he currently volunteers 4-5 days a week in the Engineering Department and also serves as a Noyes Board of Directors member for the past 13 years.

Amy Pollard, President and CEO, recognized Helen Lent who has volunteered with Noyes Spice Box Gift Shop since it opened in 2006.  Helen is no stranger to pain.  She lost a husband and daughter and so the opportunity to volunteer at Noyes, using her business experience to help get the new gift shop up and running in 2006, was a blessing to her and a huge help to staff.  During a difficult time when her daughter was going through cancer treatment at Strong, Helen said, “the volunteers at the gift shop are like family to me – they are all supportive of each other through hard times and through joyful times.”  Helen shared, “Being a volunteer is good for people and everyone has different experiences in life that they can contribute as a volunteer.

Graham Frazer also received the President’s Volunteer Service Award, along with 40 other Noyes volunteers. The President’s Volunteer Service Award encourages U.S. citizens to live a life of service through presidential gratitude and national recognition.  It is a tremendous honor to receive this award. Even though volunteers may not seek recognition, their example can deliver a powerful message that encourages others to take action in their communities.

The mission of Noyes volunteers is to offer an extra dimension of care and support to patients and their families, visitors and Noyes Hospital Staff.  Noyes Volunteers provide assistance in many areas throughout the hospital, including: Human Resources, E.A.R.S. Lifeline, Physician Services, Gift Shop and Coffee Bar, Chaplain Program, Front Desk, Blood Pressure Clinics,  Engineering, Medical Library, Living Healthy workshop facilitators,  in-home respite, the “Noyes Welcome Team” who greets visitors and patients, gives directions, and assists with wheelchairs in Patient Registration in Geneseo and Dansville.

If you are interested in learning more about Noyes Volunteer opportunities, contact Christa Barrows, Volunteer Coordinator at 335-4358 or email: or visit to complete a Volunteer application.

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