At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.5

Likelihood of recommending this care provider to others

4.4

Explanations the care provider gave you about your problem or condition

4.5

Care provider's efforts to include you in decisions about your care

4.5

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Great new doctor

Jan 26, 2025

5.0

No issues.

Jan 23, 2025

5.0

Excellent you need more people like this

Jan 18, 2025

5.0

Dr. Was kind , did not rush visit, liked her very much

Jan 12, 2025

1.2

New doctor to me. Came into Patient room did not introduce herself did not ask my name did not shake hands merely said what can I do for you.

Jan 05, 2025

4.6

My appt. with Dr. Nguyen was OK. One concern is she didn't listen to my heart or lungs with a stethoscope. However, she noted in the progress wrote that she did. Nor did she check my abdomen, but it is included in the note. Dr. Nguyen was nice & kind, but there is no comparison to Dr. Mandat he is the BEST doctor and I'm sad to see him leave.

Dec 17, 2024

5.0

Excellent and professional care!

Dec 02, 2024

5.0

No issues

Dec 01, 2024