Insurance Information With billing and insurance questions, we always strive to make things simple. So in all of our Primary Care offices, our staff is ready to help. We accept most types of insurance including Excellus Blue Cross-Blue Shield, Preferred Care, Aetna, Medicare, Medicaid as well as others. Co-payments should be made at the time of your visit. You can pay with cash, personal check or credit card. The Center for Primary Care is committed to providing excellent health care for everyone. Financial hardships should never stop you from getting the medical care you need. The Charity Care Program helps those who are unable to pay medical bills from any URMC facility or physician. You may qualify for discounts on medical care through the Charity Care Program if: You do not have health insurance You have health insurance but it does not cover all of the medical care you need You are not eligible for Medicaid You meet financial criteria Please call our Customer Service Staff today at (585) 758-7650 or out of area toll free at 1-888-925-4301.