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The 5 Cs

George EngelOur team is guided by the "5 Cs" that help us deliver the best care. We strive to be a compassionate organization for our patients, staff, and each other to carry out the spirit of the biopsychosocial model.

George L. Engel, creator of the biopsychosocial model, once said "For the key to optimal patient care is collaboration, communication and complementarity among all branches of the health professions…To buttress collaboration, communication, and complementarity, the fourth indispensable attribute of health care professionals must be competence."

We have added the fifth "C" for "Compassion". 

Why Compassion? Compassion involves allowing ourselves to be moved by suffering, and experiencing the motivation to help alleviate and prevent it.

  • Collaboration
  • Communication
  • Complementarity
  • Competence
  • Compassion