Staples Announcement

The Staples Discount Coupon Has Expired.University of Rochester and Affiliate Faculty and Staff Must Register for our New Staples Reward Program to Receive a Retail Discount on Personal Items.

The University of Rochester and Staples Advantage® are pleased to provide University and Associate faculty and staff with a new discount program for personal essentials purchased at any Staples retail store. This exclusive reward program offers greater overall savings on the supplies you use most including:

  • An instant 10% discount on popular personal office and school supplies1
  • An instant 25% discount on in-store copy and print services
  • 5% in reward credit on eligible, in-store purchases 2

Register for the Associate Rewards Program

We’re excited to be able to provide this exclusive benefit and encourage you to take advantage of our discount program. Access the enrollment form by browsing http://staples.com/Rochester. Enrollment generally takes less than 5 minutes and you’re eligible for all benefits as soon as you successfully complete the form. Any questions about enrollment or this new program can be submitted to Julia Patillo, Julia.patillo@staples.com.

Our Associate Rewards program replaces any existing Staples Reward Program you belong to. Enter your current Reward Membership number during enrollment and you’ll automatically be switched to our Associate Program; if you’re unsure about your membership status, the enrollment page provides a way to retrieve a forgotten membership number.

Notes:

The reward account provided through Staples is for your personal use only. See enrollment form for discount exclusions. General exclusions listed below:

  • Discount does not apply to technology, technology accessories, ink and toner, and calculators
  • Items that do not qualify for the instant discount are eligible for 5% back in rewards; also excludes postage, gift/phone cards and savings passes.

Frequently Asked Questions

Q: Why am I being asked to use my work email to enroll?

A: Staples is making this discount program exclusively available to University and Affiliate employees. Your work email address is needed to validate your enrollment.

Q: Can I receive reward points in cash or as a check?

A: No. Rewards earned will be issued online monthly at staplesrewards.com when the value of the Reward is at least $10. Monthly Rewards balances of less than $10 will accrue until the minimum is met for a calendar quarter. Rewards are issued online to Members within approximately 30 days after the end of the month when the required minimum has been earned in the month. Once the $10 minimum is met for a calendar quarter, subsequent rewards earned through purchases in the same quarter will issued within 30 days of the end of that quarter.

Q: How long does a 5% reward last?

A: Rewards expire the last day of the month two months following the month in which they are issued and cannot be redeemed after the expiration date. Expired, lost or misdirected Rewards will not be reissued. Rewards not received by the Member due to incorrect email addresses will not be reissued. If the $10 minimum for the quarter has not been met, Rewards balances of less than $10 expire at the end of each calendar quarter. There is no maximum on the amount of Rewards a Member can receive.

Q: How would a change in employment status (with the University of Rochester) affect my membership?

A: Your membership status is evaluated on June 30th of every year, meaning you would not be affected by a change in status until July 1st of the year following enrollment. Until then any rewards are maintained. On June 30th of each year, Staples will require re-enrollment, at that time it will assign former employees into one of the three tiers (Base, Plus, Premier) of the Staples Retail Reward Program based on their annual spend. Reassignment will happen annually, so an employee leaving prior to June 30th would still continue to earn the discount until the next (July 1st) reassignment cycle.

Q: Once I’ve successfully enrolled will a membership card be mailed to me?

A: No. Your membership is tied to the phone number provided during enrollment. In lieu of presenting a card, you must provide the same telephone number (as the one entered during enrollment) while making a retail purchase.

Q: Can I expect my discount to apply to items that are on sale?

A: If one or more purchased items are on sale, University employees will automatically receive the lower of the instant savings or the promotional price (the program automatically matches a promotional price with a combination of instant savings and Rewards).