Outlook Web Mail: Access your URMC Email eRecord / ePartner eView Access Community Providers URMC Virtual Desktop


Remote Access Portal

Duo Two Factor Authentication Required for Network Access

To access URMC systems from outside our network, you are required to enroll in Duo two-factor authentication, a service which validates your identity before granting access to our network. To enroll, confirm you are connected to the URMC network, then visit https://duo.urmc-sh.rochester.edu . If you are not connected, you will receive an error message. For help, call the ISD Help Desk at (585) 275-3200.

Community Providers and Partners

Detailed enrollment instructions are available on our Referring Providers website.

For assistance, email ePartner@urmc.rochester.edu.

Outlook Web Mail

Use a Web browser to access your URMC e-mail, calendars, contacts, tasks, and other mailbox content.


Use to access eRecord or ePartner if you are not using URMC VPN.


Use to access eView if you are not using URMC VPN.

Community Providers*

Use to access eCV, CPN (Centricity Perinatal) or PICIS.

URMC Virtual Desktop (VDI) *

Use with permission to access URMC applications and network services from non-URMC computers and tablets. (Read the VDI Quick Start Guide for setup instructions.)

* Two-factor authentication required.