Outlook Web Mail: Access your URMC Email eRecord / ePartner eView Access Community Providers URMC Network Access


Remote Access Portal

Important Security Update

10/25: Duo Two-Factor Authentication is now required for remote Outlook Webmail Access (OWA).

To enroll, confirm you are connected to the URMC network, then visit https://duo.urmc-sh.rochester.edu. If you are not connected, you will receive an error message. For help, call the ISD Help Desk at (585) 275-3200.

Duo Two Factor Authentication Required for Network Access

To access URMC systems from outside our network, you are required to enroll in Duo two-factor authentication, a service which validates your identity before granting access to our network.

URMC Faculty and Staff

Two-factor authentication is required for:

  • ePartner
  • eRecord
  • eView
  • Outlook Web Access (OWA)

To enroll:

For assistance, contact the ISD Help Desk at (585) 275-3200.

Community Providers and Partners

Detailed enrollment instructions are available on our Referring Providers website.

For assistance, Contact Melissa Shaw, Regional Liaison for URMC Clinical Systems, at (585) 506-4652 (office) or (585) 690-9104 (mobile).

Outlook Web Mail

Use a Web browser to access your URMC e-mail, calendars, contacts, tasks, and other mailbox content.


Use to access eRecord or ePartner if you are not using URMC VPN.


Use to access eView if you are not using URMC VPN.

Community Providers*

Use to access eCV, CPN (Centricity Perinatal) or PICIS.

URMC Network Access*

Use AnyConnect VPN to securely access URMC's network.
(Read the Setting Up and Accessing VPN instructions.)

* Two-factor authentication required.