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St. James Hospital / About St. James / President & CEO Message

Message from the President & CEO

Bryan O’Donovan, M.P.A, M.S.Welcome to the St. James Hospital website, and thank you for taking the time to learn about us. St. James is your hospital… we are here to serve you and your family and provide the best quality, most personal and compassionate service whenever you have a healthcare need.

Since 1890, St. James Hospital’s mission has focused on serving the poor and the disadvantaged, and improving our community's health and quality of life. That focus has not changed. We continue to offer a wide array of services, from emergency and inpatient care, to surgery, rehabilitation, imaging and lab services, orthopedics, express care, and more. We are strongly positioned to meet the community’s current and future healthcare needs, through our affiliation with the University of Rochester (UR) Medical Center.

We are building a new Medical Office Building, slated to open late this year in north Hornell. Over the course of several months various services will move to the new facility, including our UR primary care and specialty practices, urgent care, imaging and lab services, PT and rehab, as well as Oak Orchard Health. Eventually we will have women’s health and other services there.

Simultaneously, we are building a new hospital adjacent to the Medical Office Building, scheduled to open in early 2020. This state-of-the-art facility will be the location for emergency services, surgical services, 15 inpatient beds, and a host of other hospital-based services. It will have the latest in comfort, technology, and electronic medical records, designed to improve patient safety and quality of care.

Although these building projects are important and essential, we continue to invest in our people, the heart and soul of St. James. It is our physicians, nurses, volunteers and other caregivers who every day blend compassion with expertise, to make a real difference in the lives of our patients, our neighbors, and our community.

I am confident in the quality of services we provide at St. James Hospital and I am especially proud of the people who provide that care. However, if you have any concerns or questions about your care, please feel free to call (607) 324-8106, or if I can be of assistance please contact my assistant at (607) 324-8113. We strive to be your local healthcare provider of choice – now and in the future – and we look forward to making your experience with St. James Hospital a positive one.


Bryan O’Donovan, M.P.A, M.S.
President & Chief Executive Officer