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St. James Hospital / Services & Specialties / MercyLine Emergency Response System

MercyLine Emergency Response System

Live alone, without being alone.

MercyLine is an affordable, in-home personal emergency response system that gives older adults the ability to live in the one place they feel most comfortable: their own home.

Managed locally by trained health care professionals, MercyLine provides individuals, their family members, and their caregivers increased peace of mind every day of the year.

  • FREE installation and service
  • No contract terms
  • 24/7 emergency help

Serving western NY from Olean to Elmira for more than 30 years!

Our Services

Medical Alarm

  • Safety in your home at the push of a button, 24 hours a day, 365 days a year.
  • $32/month

Medical Alarm feat. Fall Detection

  • Can’t press the button? This service detects falls and signals the alarm.
  • $44/month

Medical Alarm feat. GPS Service

  • Take this system anywhere! The GPS technology will help us locate you, even if you’re unable to respond in an emergency.
  • $50/month


$15/month additional charge for wireless for individuals without landline phone service.