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Before Your Visit

Before Leaving Home

In order for us to provide the best care for you, it is very important that you bring the following items to your visit.

  • Photo ID
  • Payment of your specialist copay amount. We accept credit and debit cards.
  • Insurance information and card
  • If your insurance requires a referral to a specialist, please make sure you contact your primary physician in enough time for them to issue a referral to us for you.
  • Your medical history and reason for your appointment. Please remember that we need as much medical information as possible to make your visit meaningful.
  • A list of your current medications.
  • If you have had previous treatment, tests, or x-rays concerning your problem, copies of your medical records and test results would be helpful.
  • If necessary, bring someone you trust with you who can also listen while the doctor discusses your treatment options.
  • Bring a list of questions that you may want to ask. You will have ample time to discuss your questions with the doctor after the results of your visit have been explained to you.

Insurance

Our practice is in-network with most of the insurance plans, some of which are listed below. If you have any questions regarding our participation with your plan, please call the customer service phone number listed on your insurance card. Your insurance company can identify us by our group NPI # 1518184464.

  • Aetna
  • Multiplan
  • Empire
  • Excellus
  • Fidelis
  • GHI
  • Healthnow
  • NY Medicaid
  • Monroe Plan
  • MVP
  • North American Preferred
  • Nova
  • Tricare
  • Univera
  • United Healthcare
  • Medicare

Cancellation Policy

If you are unable to keep your office appointment, please give us at least 24 hours notice.

If you are unable to keep your colonoscopy or surgery appointment, please notify us as soon as possible in order for us to fill this time slot.

Prescription Refills

Please allow 8 hours to process a prescription refill. You may request a refill by calling our office directly at (607) 324-4134. If you receive a message, please leave your full name, spell your last name, date of birth, medication and dosage, and the name and phone number or location of your pharmacy.

Helpful forms that may be downloaded:

Claiming Disability

If you require a disability form for time off from work, please allow 72 hours for completion. You should request the disability paperwork from your employer or insurance company. The paperwork can be dropped off at our office, mailed, or faxed to us at (607) 324-4154.
 
Please include the first day you will be unable to work and the approximate time you will need off for recovery (days, weeks, etc.). Please let us know if you will be picking up your paperwork or provide us with a name, address, or fax number where the completed forms should be sent.

Protecting Your Identity

We have implemented Privacy (PHI – Protected Health Information) Rules to prevent fraud and abuse. Please bring your insurance card and a photo ID for your visit so that we may protect your identity.

  • Photo ID
  • Insurance information and card