Regulatory/QA URMC Labs employs a dedicated professional staff that understands industry compliance requirements. Stringent standards. As a New York State-licensed (CLIA) and CAP accredited laboratory, we are subject to stringent quality, documentation and proficiency testing programs. Culture of progress. We constantly measure our outcomes, looking for opportunities to provide better quality and service. Quality improvement through customization. If your trial requires specialized handling or testing processes, we will create an individualized plan to ensure the highest quality throughout your project. Collaborative culture. We will work with you to identify the greatest risks in your project and then find the best ways to mitigate those risks. Quality and compliance training. By focusing on staff development and longevity, our staff has the comprehensive skills necessary for knowledge of industry compliance requirements.