James Michael Mason, M.D.

[...]. I could not be more satisfied

Jan 23, 2024

I sincerely appreciate every aspect of the services provided by Dr. Mason and all staff members.

Jan 19, 2024

Dr. Mason is terrific.

Jan 05, 2024

Excellent provider

Jan 03, 2024

Love my provider [...].

Jan 03, 2024

Dr. Mason is always very kind and thorough. Very knowledgeable.

Dec 31, 2023

Dr. Mason and Eastside Medical is the best.

Dec 31, 2023

Offers advice and options for my health care.

Dec 29, 2023

Dr Mason is one of the most professional, thorough, and caring medical experts thart I work with at U of R. I drive an hour and a half to continue to have him as my primary care provider and he is a valuable component of my overall health team.

Dec 28, 2023

Provider and team provided excellent care and attention to my health care needs.

Dec 22, 2023

Dr. Mason and staff deliver an excellent health care experience!

Dec 22, 2023

The Doctor is always on time if not early for appointments. Very knowledgeable about medicine and specialists required.

Dec 12, 2023

There's never been a wait and everyone in the office is friendly and helpful.

Dec 11, 2023

Dr Mason is always attentive and address's my concerns properly. His team In the office is always caring and quick. I never wait more than 2 or 3 mins In the waiting room and after the nurse leaves he usually comes In within 3-4 mins! Best doctor I've had In 38 yrs

Dec 11, 2023

Dr Mason is kind and truly cares about his patients

Dec 11, 2023

I'm grateful for Dr. Mason's excellent care since the 1990's. He understands me and I always feel very well cared for when I leave his office.

Dec 07, 2023

I'm not one to visit the doctor on a regular basis except for an annual physical. But on that rare occasion, when I do have something surprising pop up on me, I appreciate how quickly the office has been able to get me in to see my primary care provider (Dr. Mason) to "have a look." I really appreciate that. Gives me peace of mind.

Dec 07, 2023

Good

Dec 06, 2023

I am pleased to have a 23 year association with this office

Dec 06, 2023

Keep up the good work

Dec 06, 2023

I have always had a great experience in Dr. Mason's office. Everyone is very professional, courteous and friendly. I have never had to wait more than 24 hours for an appointment, which I GREATLY appreciate.

Dec 06, 2023

As usual, Dr. Mason hit a home run on the problem and the path to a solution.

Dec 06, 2023

Dr. Mason pointed out the problem and explained the solution path very clearly, and provided a complete analysis of the pills and potions I was taking.

Dec 06, 2023

Would like more detail /follow up on what specific tests symptoms mean. Ex: I looked up what results meant after being told they are 'good' but flagged as abnormal.

Dec 06, 2023

Dr Mason was attentive and addressed all of my concerns.

Dec 06, 2023

Dr. Mason is an excellent Primary Care Physician. His diagnoses and treatments have always been excellent and effective. The office is extremely professional and well managed.

Dec 06, 2023

Dr. Mason replies to questions promptly during business hours, and after business hours and on weekends.

Oct 06, 2023

Got me quickly, arranged for X-ray, results communicated quickly

Oct 04, 2023

I have had Dr. Mason for my primary and will continue with him.

Oct 03, 2023

Very happy.

Oct 03, 2023

Caring individual

Sep 29, 2023

Dr. Mason and his staff members that helped me get a Dexa scan in two weeks rather than next year through the MyChart system.

Sep 23, 2023

Dr. James Mason always makes time to see me on last minute calls.

Sep 22, 2023

Dr. Mason is always thorough and open in discussing his assessment of your health issues/concerns over a period of 30+ years as his patient.

Sep 15, 2023

Very fortunate to have Dr. Mason as my primary physician.

Sep 15, 2023

[...]. Completely satisfied.

Sep 15, 2023

Dr Mason and his staff are very thorough and professional.

Sep 03, 2023

Very attentive. My last visit was for a sever sore throat and difficulty swallowing. Much had cleared up by the time I saw Dr Mason.

Sep 02, 2023

Totally Satisfied

Aug 31, 2023

But once all the "required" questions are done, Dr. Mason and the staff do a terrific job: listen, address my questions and concerns, and make appropriate and appreciated recommendations, etc

Aug 31, 2023

Take more time it's just an assembly line

Aug 31, 2023

James Mason MD is outstanding !

Aug 25, 2023

[...] It is a spectacular practice

Aug 25, 2023

America should examine this practice to see how wonderful it is.It's wonderful ! Every aspect

Aug 25, 2023

It Is hard to improve perfection.

Aug 25, 2023

I am 88 years old. Dr. Mason has shown compassion and offered the best medical care concerning my medical problems, which are quite a few. He is a wonderful practitioner.

Aug 25, 2023

Keep up the good work. The medical profession needs outstanding persons like those in this office. I feel very comfortable in their medical hands.

Aug 25, 2023

I am so fortunate to have such an experienced and caring doctor.

Aug 25, 2023

Dr. James Mason Is great. Prompt, professional and very approachable. William his medical assistant was great.

Aug 25, 2023

Always feel service is excellent with Dr Mason

Aug 21, 2023

Dr. Mason does a great job in understanding my medical issues and is extremely efficient and effective in providing the care I need.

Aug 21, 2023

Very relaxed atmosphere.

Aug 16, 2023

Dr. Mason is the best Interest I have ever had. He is knowledgeable, thorough, personal, well organized, efficient, and extremely effective. He always finds time to see me the same day I call with a health concern.

Aug 05, 2023

Dr. James Mason, is exceptional in all aspects.

Aug 05, 2023

Strong is so fortunate to have Dr. Mason on their staff.

Aug 05, 2023

All seems good.

Aug 04, 2023

Good teamwork & positive work by all.

Aug 04, 2023

Dr. Mason is a great doctor. He has been my doctor almost 20 years.

Jul 26, 2023

Dr. Mason is a kind, knowledgeable, and considerate physician. [...]

Jul 25, 2023

Good review and questions about my health

Jul 24, 2023

Have been a patient of Dr Mason since he started practice. He has answers and direction of what can/should be done for medical issues I am having. I appreciate and respect this from a Doctor. [...]

Jul 22, 2023

Dr. Mason saw me right away for an injury I had received, ordered an x-ray and called me within the hour with the results. I am very pleased with the care I received.

Jul 19, 2023

I was so impressed that Dr. Mason could see me so QUICKLY on the [...] - I only had to wait about 10 minutes from when I explained my problem - and he was able to diagnose my problem right away and prescribed an antibiotic that has pretty much cleared up the ear infection. [...]

Jul 19, 2023

Spend more time with me. As a general observation, it seems like doctors are very rushed these days and seem to "hurry through" their patient load.

Jul 19, 2023

I believe that I am most fortunate to have excellent health care. I called, was seen, was provided with great care and I went on my way. I was feeling better within 24 hours. I am very grateful.

Jul 13, 2023

Dr. James Mason is outstanding.

Jul 06, 2023

Dr. Mason has a very good staff group of people working with him. I feel very fortunate to have a group of health experts locally available when I have any medical problems.

Jul 06, 2023

Dr. Mason always provides concise and cogent information about my health whenever I visit him. I rate him very highly competent.

Jul 06, 2023

Dr Mason in an excellent dr

Jul 04, 2023

Excellent

Jul 03, 2023

Dr Mason provides excellent advice and answers all of my medical questions thoroughly and professionally

Jul 03, 2023

Dr. Mason always takes as much time as needed. Never rushes you. Listens to you and answers any questions. He is very knowledgeable and attentive to your needs. Very professional.

Jul 02, 2023

Everything is perfect the way it is.

Jul 02, 2023

So lucky to have Dr. Mason and his team available when they are needed.

Jul 02, 2023

I have never had a bad experience at this office. Dr. Mason has always been willing to discuss and share any medical information needed to keep me very healthy at age [...] yrs.

Jun 29, 2023

I used to feel the care provider was quite stringent. As the provider has gotten to know me better over the years that stiffness is much less and I feel much better about our interactions. I do still feel, though, that my provider must wear sneakers while at work (this isn't the case) because I always feel I'm being a little bit rushed out the door. Staying on time is great; having that extra moment available for the patient is priceless.

Jun 27, 2023

Great, convenient location and fast to see me. Blood and x ray availability in same location is a plus.

Jun 26, 2023

Excellent job!

Jun 25, 2023

Maintain your high level of care

Jun 25, 2023

I just cannot praise Dr. Mason & his staff enough! I had an eye infection & they got me in within 15 minutes faster than Urgent Care! And they were able to resolve my issue. Many thanks!

Jun 25, 2023

Love your office.

Jun 22, 2023

Dr Mason is and excellent doctor.. I AM LUCKY TO HAVE HIM.

Jun 22, 2023

Have the physician ask about previous issues and if they have been resolved.

Jun 22, 2023

My experience with this office and provider is very good and I can't think of any improvements.

Jun 20, 2023

My primary care physician is very caring. he always encourages me to ask questions and always answers my questions.

Jun 20, 2023

Most confident with Dr. Mason. Trust him completely

Jun 19, 2023

All Good

Jun 19, 2023

All was great

Jun 17, 2023

A very good experience.

Jun 14, 2023

My care provider is a very good caring doctor.

Jun 14, 2023

Everyone is very positive.

Jun 13, 2023

One very positive comment - I have never waited more than 1-2 minutes in the reception area & never after my apt. time.

Jun 13, 2023

Please continue to understand and respect a patient's mental health as well as their physical health.

Jun 05, 2023

Sometimes I don't think he understands my mental health as well as my physical health. I have also at times felt like he judges me, that I don't take good enough care of myself. [...]

Jun 05, 2023

Dr. Mason is a good doctor. My one complaint is that the visits seem a bit "rushed", but I don't think it is his fault.

May 25, 2023

Wonderful practice

May 19, 2023

Perfect

May 19, 2023

I have confidence that I would get care, questions answered and generally care working in the right direction for my health. So far I have been in good health and need very few interventions to keep going in the right direction. Wish he could help me stop eating so many sweets and putting cream on my cereal.

May 19, 2023

I have been extremely pleased with Dr Mason as my primary care physician.

May 18, 2023

Dr Mason and his staff are phenomenal. He is extremely efficient yet spends as much time as needed for care and explanation. I'm lucky to have him as my GP

May 17, 2023

Dr. Mason always provides good service. He is always on time but never hurries. He explains things well and is attentive to your questions.

May 17, 2023

[...]. always a good experience.

May 15, 2023

[...]. They are incredibly prompt, efficient, and clear.

May 13, 2023

[...] good experience

May 13, 2023

Dr. Mason is a good doctor!

May 12, 2023

The care I received was very good.

May 12, 2023

[...]. Dr. Mason is the best general practitioner I have ever had.

May 11, 2023

Excellent care with my primary physician and with urology.

May 07, 2023

Dr. Mason ALWAYS listens. My only critique at this point in time is that sometimes we don't have all the information. With Dr. Mason I believe he does the best he can with what he has to work with. [...]

May 05, 2023

[...] My experience with Dr. Mason has always been good.

May 05, 2023

Dr. Mason and his nurse/assistant ( I believe his name was Sam) were both made interaction very easy.

Apr 27, 2023

I only use a phone to reach medical professionals in emergencies; I communicate with Dr. Mason and his staff via mychart and they always respond in a timely manner.

Apr 27, 2023

All was fine.

Apr 25, 2023

Truly impressed with quality of care and efficiency of this practice.

Apr 24, 2023

Dr Mason goes above been seeing him over 20 years. My wife and I have a great deal of respect for him

Apr 21, 2023

[...] Very satisfied.

Apr 19, 2023

[...] it was everything I needed

Apr 17, 2023

Dr James Mason is a great doctor and has been taking care of me and my family for over 15 Years. I hope he does not retire anytime soon.

Apr 16, 2023

Everything was fine.

Apr 16, 2023

I really like working with Dr. Mason and his staff, despite my concerns about the mental health screening. They are great.

Apr 13, 2023

Everything was a plus.

Apr 12, 2023

[...]. Excellent Service

Apr 09, 2023

I'm happy with my provider and his team.

Apr 07, 2023

Dr. Mason has always been there for me.

Mar 30, 2023

Always so prompt.

Mar 30, 2023

Dr Mason is always attentive and takes the time to listen, answer and address any and all questions that I have.

Mar 20, 2023

[...] I was very happy with the appointment

Mar 14, 2023

Thanks for the great service. I appreciated the attention to my health concerns and the reminder about an upcoming vaccine requirement.

Mar 14, 2023

They all did their job as expected

Mar 13, 2023

Please continue to provide the highest quality of service.

Mar 13, 2023

I get my blood test work after my visit and wonder if it would be helpful to have the tests and results before. Makes communication between Dr. And myself more timely although results have usually available by the end of the business day

Mar 08, 2023

Appreciated the appointment was on time , professional and expected

Mar 08, 2023

The doctor never sent my sample for testing. After 2 days of not seeing results in mychart I sent a message for an update. I had to take time off from work to make a 2nd trip to the lab to give another sample.

Feb 25, 2023

[...] A perfect practice and experience

Feb 25, 2023

Wonderful Highest possible care !

Feb 25, 2023

Dr. Mason is always easy to talk to and a good listener when I have questions.

Feb 24, 2023

I am very happy with the care I receive from Dr. Mason.

Feb 24, 2023

Dr. Mason is great!

Feb 23, 2023

Dr. James Mason has been my primary care physician since 1994 (or so) and I hope that continues for many, many more years. Also, Lesley, Sam and Christine. They all took very good care of me.

Feb 17, 2023

All staff & Doctor Mason are GREAT!

Feb 15, 2023

Lauren was very welcoming and attentive. Dr. Mason was very thorough and up-to-date on my medical history and current prescription.

Feb 14, 2023

My doctor has been very good about responding to My Chart questions.. I appreciate that.

Feb 04, 2023

I do not have any issues with the provider [...]

Jan 27, 2023

Dr. Mason has been my primary care physician for many years and the care I have received has been top notch. He is always on time but I never feel hurried during my appointments. He answers my questions thoughtfully and thoroughly.

Jan 27, 2023

All physicians are very good at URMC.

Jan 24, 2023

Note that with MyChart, I haven't called the office for sometime as messages to Dr. Mason are always returned in a reasonable period of time.

Jan 22, 2023

Dr. Mason is the most thorough, competent health care provider.

Jan 21, 2023

Top notch The best ever

Jan 12, 2023

Wonderful [...].

Jan 12, 2023

[...] Dr. Mason and his staff were very thorough and attentive.

Jan 08, 2023

Dr. James Mason has been my physician for over 20 years. He has taken care of all my problems during that time. Debbie in the office is a real gem. Don't lose her.

Jan 08, 2023

Dr Mason is excellent

Jan 07, 2023

Great service

Jan 07, 2023

Also treated with the utmost care.

Dec 30, 2022

Everything is perfect

Dec 30, 2022

Really appreciated Dr. Mason and staffs responsiveness and thoroughness

Dec 29, 2022

Both my husband and myself have been a patient with Dr. Mason for between 15 to 20 years. We have become very confident and fond of him. I can't imagine ever finding another Doctor as thourough as him. We trust him, always have and always will!

Dec 23, 2022

It is always a positive experience when I see or contact Dr. James Mason.

Dec 21, 2022

Excellent experience

Dec 21, 2022

Provide a more aggressive treatment on a big issue. I came there in pain, left in pain and am still in great pain.

Dec 20, 2022

Dr. Mason is fantastic and I know he's very busy, but sometimes I do feel a bit rushed during an appointment. I know he can't stay and chat, but sometimes my feeling rushed causes me to forget about any questions I may have come in with.

Dec 18, 2022

[...] All good!

Dec 18, 2022

Everything was perfect as always.

Dec 12, 2022

Dr.Mason has always gone the extra mile for me & my husband who passed in 2020 from MS. He was always kind & compassionate.

Dec 12, 2022

Dr. James Mason - professional, kind, thorough.

Dec 09, 2022

Everything was fine

Dec 06, 2022

Everyone is always very nice. Though, I sent Dr Mason a message I believe on Saturday not expecting any response over the weekendbut amazingly, he, in my opinion went over and above by responding to me on Sunday and I was in his office by 9:45 am on Monday.

Dec 03, 2022

Dr. James Mason, his NP, nurses and all assisting persons who helped with my check In process, physical and tests.

Dec 03, 2022

Dr. Mason is personable, knowledgeable, and yet, professional and to the point. I am comfortable talking about any medical issue.

Dec 01, 2022

Dr. Mason's office warrants an A +; not just sometimes or usually - always!

Nov 18, 2022

Just keep giving the proper care as usual

Nov 12, 2022

Dr Mason and his team were able to everytsee me the day after I called with my concern.

Nov 09, 2022

Dr. Jim Mason is very caring and understanding and knowledgeable. He takes the time and explains everything perfectly.

Nov 04, 2022

Everything was perfect

Nov 04, 2022

Dr. Mason is an excellent doctor. I always feel comfortable going to the office or asking him questions through MyChart. He is always quick to respond.

Nov 01, 2022

Dr. Mason is a good doctor and I have been with him for many years. The visits with him always seem a bit rushed, but he seems to diagnose correctly ever time and helps me to get better, so I can't really complain.

Oct 31, 2022

Always professional

Oct 30, 2022

Dr Mason and his staff are always professional and friendly. Have been going there for 20+ years. No issues.

Oct 29, 2022

Dr. Mason is always very detailed and takes his time in listening to me and answering any questions I have!

Oct 28, 2022

All excellent.

Oct 20, 2022

Dr Mason has provided exceptional care for my wife and I for over 20 years

Oct 16, 2022

Dr Mason listened to what I described, asked clarifying questions, and responded to my concerns.

Oct 14, 2022

[...] I contacted Dr. Mason via MyChart around 8am. He saw me at 11:30am. Doesn't get much better than that. He addressed the issue, got me on some antibiotics and told me what I needed to do, look out for, etc. I don't think it gets better than that.

Oct 12, 2022

Dr. James Mason & entire staff the best

Oct 10, 2022

Keep up the excellent care no improvement needed

Oct 10, 2022

Keep doing what you are doing!

Oct 08, 2022

Dr James Mason. Always offers us complete and timely healthcare. He shows deep concern for both of us.

Oct 05, 2022

All good

Sep 30, 2022

Dr. Mason is excellent.

Sep 27, 2022

Best provider!

Sep 22, 2022

[...] Dr Mason is wonderful

Sep 03, 2022

[...] It was a good visit with excellent follow-up.

Sep 02, 2022

I had a very good experience. Keep doing what you are doing.

Aug 23, 2022

Dr. Mason always takes time with me and answers all questions. He has been my PCP since I moved to the area 16 years ago.

Aug 23, 2022

I am very happy with service I got.

Aug 16, 2022

All good

Aug 14, 2022

James Mason took immediate action.

Aug 12, 2022

Dr. James Mason - excellent care. Dr. Mason ALWAYS answers my question and takes time to listen to my concerns. Stephanie - went above & beyond to help me follow thru with other visits, home care, ETC. for wife who also sees him.

Aug 09, 2022

[...] Practice is perfect

Jul 24, 2022

Dr. James Mason is outstanding His staff are "10s"

Jul 24, 2022

Dr. Mason has been very attentive and supportive of my medical needs. I appreciate his patience.

Jul 21, 2022

Dr Mason is always trustworthy

Jul 10, 2022

Dr. Mason is the best.

Jul 05, 2022

[...] perfectly satisfied with Doctor and staffing

Jul 04, 2022

Dr. Mason services [...] and also our son is his patient. We all respect his professionalism and personality. He has never let us down and has always 'fixed us'

Jul 04, 2022

Dr. Mason is very caring, understanding and knowledgeable. Always spends time with me and answers any questions or concerns I have.

Jun 29, 2022

Excellent experience [...]

Jun 29, 2022

My experience was fine [...]

Jun 29, 2022

Dr. Mason is excellent!

Jun 18, 2022

[...] Dr. Mason and the staff are wonderful

Jun 13, 2022

Dr Mason did a great job as usual!

Jun 02, 2022

Dr. James Mason does an excellent job with his practice.

Jun 01, 2022

The medical provider is exceptional. They make improvements to keep all patients safe and healthy.

Jun 01, 2022

Outstanding team.

May 28, 2022

Dr Mason usually gets back to me in an email about my lab values. He didn't this year.

May 21, 2022

Dr. James Mason is an outstanding PCP! He has been my PCP since the early days of his practice in Rochester. Without fail, his diagnosis is timely and accurate and his treatment is effective and appropriate. He listens well, is responsive to all comments and questions and considers all aspects of my medical history, lifestyle and personal situation. His referrals are exceptional when needed.

May 20, 2022

Dr. Mason is awesome! Straight to the point, [...] has a plan to remedy the issue!

May 16, 2022

[...] Experience was perfect. Dr. Mason was well prepared and very professional, as always.

May 13, 2022

[...] I'm very comfortable with my care.

May 13, 2022

James Mason, MD. He was very thoughtful about my problem, listened to what I had to say, examined me carefully, answered my questions and was very helpful with trying to arrive at a solution.

May 13, 2022

[...] I am extremely satisfied.

May 12, 2022

[...] All is well!

May 06, 2022

Everything good

Apr 30, 2022

I have been seeing Dr. Mason since he started practicing and I have never had a bad experience. He is always on time but I never feel rushed. I believe that I receive excellent medical care.

Apr 29, 2022

This visit was exceptional.

Apr 28, 2022

[...],Dr.Mason is excellant.

Apr 18, 2022

Dr.Mason gets 10 stars from me as not only for his concern 4 me but helping me & my husband when he go through home hospice care!!

Apr 18, 2022

Dr. James Mason is a caring and knowledgeable physician. Debbie at the reception desk is pleasant, informative, and very helpful for checking in.

Apr 09, 2022

Dr Mason is wonderful! His staff are great alao

Apr 03, 2022

[...] excellent appointment start to finish.

Mar 31, 2022

[...]Dr. Mason ~ Fantastic Physician

Mar 31, 2022

Receptionist and Doctor Mason provide consideration and good care.

Mar 20, 2022

Dr. Mason is excellent in my opinion.

Mar 17, 2022

It was fine.

Mar 17, 2022

Dr. Mason has been my primary care physician for many years. I truly appreciate the fact that he is always on time showing care not only for his own time but mine. I never feel rushed and he is excellent at explaining things to me.

Feb 27, 2022

I interacted with the front desk, a nurse and Dr. Mason. All were courteous and professional.

Feb 22, 2022

Dr. Mason & his office are wonderful.

Feb 22, 2022

Dr. Mason is very caring and takes the time needed for the visit. He is very knowledgeable and understanding. The best there is.

Feb 03, 2022

[...] it's great.

Feb 03, 2022