Shannon D. Pitts, M.D.

Dr Pitts is a caring and efficient provider

Feb 17, 2024

Dr. Pitts is an excellent provider. I have not experienced a more thorough doctor who really cares.

Feb 16, 2024

Dr Pitts n Sam are the best!

Feb 15, 2024

[...] Great experience

Feb 14, 2024

Sam and Dr. Pitts went above and beyond to ensure I was seen the same day I contacted the office. They are constantly kind caring professionals who display ICARE values each time I am seen. I am lucky to have them as part of mg care team!

Feb 14, 2024

Dr. Pitts - I feel very fortunate to have such a caring doctor.

Feb 13, 2024

Dr. Pitts is exceptional. My health and well-being is always the focus.

Feb 13, 2024

Dr. Pitts is a wonderful, caring PCP.

Feb 13, 2024

Dr. Pitts has always been extremely responsive to any questions/concerns I have. She gets back to me the same day; her responsiveness is very much appreciated.

Feb 13, 2024

My doctor listens to me and I feel we make our decisions together.

Feb 13, 2024

Dr Pitts and her entire staff for excellent!

Feb 13, 2024

Dr Pitts is an exceptional provider. I feel very safe and comfortable in her hands.

Feb 10, 2024

I am very confident in Dr.Pitts' care of me. She considers all aspects of my health and is very caring and consistent.

Feb 10, 2024

Always very good.................

Feb 10, 2024

Whether I am at the office for a routine visit or because I am sick, the office staff is always friendly and helpful. Dr. Pitts always listens to me and we discuss my options. I would recommend her to anyone that wants a caring, knowledgeable and attentive doctor.

Feb 08, 2024

Shannon Pitts is extremely responsive to all my medical needs. I so appreciate her quick attentiveness.

Feb 08, 2024

Dr Shannon Pitts Is the best primary care doctor I have ever had. I am now 71 yrs old

Feb 05, 2024

Dr Pitts saw me right away when she heard I had fallen 6 times since fall & was experiencing hip & groin pain, examined me thoroughly, ordered X-rays & bloodwork, & texted me when results were ready.

Feb 05, 2024

No improvement needed with Dr Pitts and staff .

Feb 04, 2024

Again Dr Pitts and staff should receive an award for excellence.

Feb 04, 2024

Dr Pitts should be recognized for the work at U Of R . She goes above and beyond for my care and has made me healthier as a person. Also she is a role model of perfection to me . I would like Dr Pitts receive an award for the service she performed at the U OF R . Also her staff is should be recognized for their performance also . Sam is my normal nurse upon arrival and she is also a person that goes above and beyond and should be recognized for her service.

Feb 04, 2024

Excellent review of treatment options and status

Jan 30, 2024

Satisfied

Jan 26, 2024

Doctor Pitts and her team are the best !!!!

Jan 26, 2024

All were thorough and pleasaant

Jan 25, 2024

Rushed, but complete and compassionate

Jan 25, 2024

I find the office to be very well run. [...]

Jan 25, 2024

Dr Pitts is great and the whole stuff that I interact with is as well.

Jan 25, 2024

Dr. Pitts was very very helpful.

Jan 25, 2024

Dr. Pitts is wonderful!

Jan 24, 2024

Very nice

Jan 21, 2024

Thanks

Jan 21, 2024

Satisfied

Jan 21, 2024

This doctor is new and have only seen her two times, but compared to my last doctor, I have finally found a doctor I like. She listens and pays attention and is the one I want to see the rest of my life.

Jan 20, 2024

Hire more doctors like Shannon Pitts

Jan 20, 2024

My provider spent alot of time with me at my recent visit to explain some health issues I've been having. The provider & her staff always answer questions I have & get back to me right away with medical concerns.

Jan 20, 2024

Everyone is very nice!

Jan 19, 2024

Excellent care

Jan 19, 2024

I am staying w/ Dr Pitts

Jan 19, 2024

Thanks for caring about me

Jan 13, 2024

Great Doctor and great team.

Jan 13, 2024

Dr. Pitts is excellent and she always listens with compassion and understanding. She is very thorough. She also follows up as needed.

Jan 12, 2024

Dr. Pitt took me in immediately. Had serious issue with hematoma and leg swelling. Very thankful that she was able to help me.

Dec 29, 2023

Dr. Pitts, her MA and the clerical staff members are all wonderful!

Dec 27, 2023

Dr Pitts actively listens. She is quick to respond to MyChart messages and provide lab results. It's a pleasure to work with Dr. Pitts regarding my health.

Dec 27, 2023

Thanks for all you do!

Dec 27, 2023

I know we all have room to grow, but I can't think of anything you should do differently.

Dec 27, 2023

I'm always confident in the care I receive at this practice with Dr. Pitts.

Dec 24, 2023

[...] I've always been treated very well by my doctor and office staff

Dec 18, 2023

The experience over all has been great.

Dec 12, 2023

My doctor is very attentive to what I need. She also listens to what I have to say.

Dec 12, 2023

Dr. Pitts is excellent, I have never had a physician that is so attentive and professional in giving me care

Dec 12, 2023

[...] The office runs smoothly whenever I'm there

Dec 12, 2023

Shannon Pitts is an amazing Doctor who treats me with respect. She is an example of a professional that provides medicine of the highest order.

Dec 11, 2023

Dr Pitts is a great MD. She answers all my questions and addresses all my concerns. She always gives me enough time to make sure I am safe and takes excellent care of me.

Dec 11, 2023

[...] working well

Dec 11, 2023

I feel very comfortable in Dr. Pitts office

Dec 11, 2023

Dr Pitts always helps me out with my health decisions

Dec 11, 2023

[...]. This office is always ready to provide excellent care

Dec 11, 2023

I have great confidence in Dr Pitts and her staff.

Dec 11, 2023

Dr Pitts always listens and always responds to my questions. She's the best Primary care doc I've ever had.

Dec 11, 2023

I appreciate Dr. Pitts council, knowledge base and empathy. I am particularly aware of Dr. Pitts preparation for my visit. Thanks UR Medicine for staffing excellence in your providers!

Dec 11, 2023

Dr. Pitts definitely looked at my chart before my visit.

Dec 11, 2023

Always great care at this office

Dec 10, 2023

Dr. Pitts is great.

Dec 10, 2023

Everyone I encountered during the visit was courteous and professional.

Dec 10, 2023

Wonderful very clear,attentive wants to hear your concerns, kind, up to date with latest research, pharmaceutical meds, & medical standards!

Dec 10, 2023

Dr. Pitts is very professional and always answers any questions I may have.

Dec 07, 2023

Dr. Pitts is always accommodating. When I email her concerns she gets back to me immediately with relevant responses/directions.

Dec 07, 2023

Excellent Experience

Dec 07, 2023

Always very good

Dec 07, 2023

Dr Pitts and staff always above the call great service

Dec 06, 2023

Things are good for me

Dec 06, 2023

Always knowledgeable

Dec 06, 2023

Dr. Pitts is beyond amazing. I cannot say enough about how great the care she provides all around.

Dec 06, 2023

I could not ask for a better primary physician. I do not know what I would do without her!

Dec 06, 2023

Always a positive experience at Clinton Crossings Medical Group

Dec 06, 2023

Dr. Pitts is great!

Dec 06, 2023

She has provided health to my mother my brother and me

Dec 06, 2023

Dr Pitts is wonderful doctor she always takes her time with you and goes over all your medical

Dec 06, 2023

Dr PITTS is the best

Dec 06, 2023

Shannon Pitts, M.D. - she is by far the best medical professional I have ever had. She is concerned, knowledgeable and takes whatever time you need.

Dec 06, 2023

[...]. The office runs like a well oiled machine.

Dec 06, 2023

Dr. Pitts is an excellent physician.

Dec 06, 2023

I ALWAYS HAVE GOOD EXPERIENCES with DR. SHANNON PITTS.

Oct 16, 2023

Dr. Pitts is amazing !!!

Oct 10, 2023

Dr. Pitts and the the office team are always extremely attentive and professional. They are all Top Shelf!

Oct 05, 2023

Good provider

Oct 04, 2023

Made me feel comfortable even though I was terrified of getting my blood drawn.

Oct 03, 2023

Dr Pitts has always been prompt, listens to my concerns. Best provider I have ever had!

Oct 02, 2023

I have been a patient of Dr. Pitts for many years. She has been very accurate in her diagnosis of my medical issues. She always shows sympathy and concern for my health issues.

Sep 30, 2023

Grateful to have her as my primary physician

Sep 30, 2023

Dr Pitts is very thoughtful and thorough

Sep 30, 2023

Dr. Pitts is highly responsive and is invested in my good health.

Sep 28, 2023

Dr. Pitts is always very good about listening to my thoughts or concerns, and is quite caring. She allows me to have a say in what treatments or care I need and that is a great quality in a doctor.

Sep 28, 2023

Upon examination, Dr. Pitts noticed the edema in my feet at my last checkup. She did a change in my medication and I have noticed an improvement in the swelling in my feet.

Sep 28, 2023

Everything seems fine.

Sep 28, 2023

I only have have very good experiences as a patient of Dr. Pitts during many years seeing her.

Sep 18, 2023

Anything is very good with me.

Sep 18, 2023

I'm always happy with my treatment and everyone that I encounter at the office, even staff that aren't part of my team.

Sep 17, 2023

Everything was good

Sep 16, 2023

Friendly, caring, professional

Sep 16, 2023

Very thorough

Sep 16, 2023

Dr. Pitts is wonderful- very knowledgeable, thorough and empathetic. She embodies everything a PCP should be.

Sep 13, 2023

I'm so grateful to Dr. Pitts and her team for the level of care, support, and overall guidance they provide me.

Sep 11, 2023

Dr. Pitts has never failed to be spot-on for treatments or referrals for any of my issues. Never.

Sep 10, 2023

Dr. Pitts was great, of course! I was worried about this issue, but she saw me right away and put me at ease. I also love how she combines doing treatment through MyChart and in person. As always, we feel so lucky she is our doctor!

Sep 10, 2023

Excellent provider and staff!!!!!!

Sep 04, 2023

Dr Shannon Pitts is awesome

Sep 03, 2023

I have never had a health care provider so easy to talk with

Sep 03, 2023

Dr Pitts is an outstanding clinician. The office staff are extremely friendly and always professional, treating all patients and visitors with compassion and respect.

Sep 03, 2023

Dr. Pitts is a follow-through person. She is extremely organized and tried very hard to keep her appointments on schedule. The most time I've ever had to wait was 5 minutes.

Aug 31, 2023

One of the BEST PCP that I have had in my lifetime! I would recommend her to anyone and have done so in the past.

Aug 30, 2023

I am completely pleased with my experience with Dr. Pitts and her office staff.

Aug 28, 2023

Dr. Pitts and her staff make me feel welcomed and cared for.

Aug 28, 2023

Dr. Pitts is, by far, the finest doctor I have every had.

Aug 28, 2023

This office deserves special recognition.

Aug 24, 2023

Dr. Shannon Pitts - pleasant, extremely knowledge, caring nurse Samantha.

Aug 24, 2023

Always listens carefully to side effects of medication & adjusts treatment & dosage accordingly; always asks about general overall health & mental health.

Aug 24, 2023

I can't think of anything that would improve it at this time.

Aug 20, 2023

Dr. Pitts sent in a referral to a dietitian and I was able to get an appointment within two weeks. Initially they said they were booking for two months out.

Aug 20, 2023

The entire staff at this office is professional and friendly. Dr. Shannon Pitts moved my appointment up because of my blood test results. She also took the time to sit with me and discuss my concerns and make recommendations.

Aug 20, 2023

Dr. Shannon Pitts is so extremely thorough and attentive. She takes your concerns very serious and I could not be more thankful that I have her as my provider.

Aug 17, 2023

Dr. Pitts is the best!!!!

Aug 17, 2023

Dr. Pitts is the best!!!!!

Aug 17, 2023

I have a lot of confidence in all of my doctors. In addition to high level medical treatment, they are all very personable.

Aug 17, 2023

Dr. Pitts responds quickly to any medical issues I call about or report on the portal. Her explanations are very clear and understandable, and her treatments or referrals have always had a positive outcome. The nurses, Sam and Katy, have also been wonderful.

Aug 17, 2023

Dr. Pitts is excellent. She listens thoroughly and explains things well. Very caring.

Aug 16, 2023

Dr. Pitts office is a welcoming/comforting place to get medical attention.

Aug 14, 2023

[...]. I always look forward to my visits with Dr. Pitts, she is smart and caring, and always gives me good advice for my continued good health.

Aug 07, 2023

I couldn't ask for better care.........................

Aug 07, 2023

Dr. Pitts and staff are the best, and I always feel that I'm getting the best possible care. Five Star care!!!

Aug 07, 2023

Everything was excellent!

Aug 06, 2023

All positive at all times!

Aug 06, 2023

I am very fortunate to have Dr. Pitts as my healthcare provider.

Aug 06, 2023

Dr. Pitts gave me excellent suggestions, showed concern for my health problems.and was very thorough.

Aug 06, 2023

It's very nice now.

Aug 06, 2023

Dr. Pitts, her PA and clerks are extremely nice and competent. An model of how doctors offices should be.

Aug 06, 2023

Dr Shannon Pitts always thoroughly covers my health issues, blood tests, well being and makes me very comfortable. She is the best doctor I've had in my 74 years and I greatly appreciate her caring and support.

Aug 06, 2023

I could not possibly have a better care provider.

Aug 04, 2023

Dr. Pitts and Samantha are always professional and helpful with any questions I have. I am blessed to have them as health care providers.

Aug 03, 2023

Dr. Pitts is the ultimate practician. Great at diagnostics, prepared with patient history and current issues:Thanks for having Dr. PittsMember of the UR medical team.

Jul 30, 2023

My provider always makes excellent referrals if one is needed or requested

Jul 27, 2023

The best.

Jul 27, 2023

Dr. Pitts is the very best doctor I could ask for. I drive 1.5 hours to see her.

Jul 27, 2023

Keep doing what you are doing. Things are fine.

Jul 21, 2023

Dr Pitts is best

Jul 20, 2023

Excellent care and concern made treatment plan together.

Jul 19, 2023

Dr Pitts is very good.

Jul 19, 2023

Dr. Pitts and her staff have ALWAYS taken excellent care of my wife and I (not to mention several family member and friends who are also her patients. [...] the U of R Health system is excellent.

Jul 17, 2023

My experiences with my PCP, Cardiologist and Orthopedic specialists are very positive. [...]

Jul 17, 2023

I love Dr. Pitts' demeaner honesty knowledge and organization.

Jul 14, 2023

Use this provider as a model [...]

Jul 14, 2023

Dr. Pitts was great

Jul 13, 2023

Dr. Pitts is always well prepared

Jul 09, 2023

This was my first visit with this doctor, and she was 100 percent better than my last doctor. I don't know why I put up with my last doctor for so long. I now feel I have a doctor who cares.

Jul 06, 2023

Dr Pitts is a very good listener and always is respectful of my medical decisions.

Jul 03, 2023

Dr Pitts and here team are outstanding professionals and should be recognized for there efforts!

Jul 03, 2023

Dr. Pitts is thorough, knowledgeable, and a pleasure to speak with at every appointment.

Jun 30, 2023

I am very grateful for the thorough, professional care that I have received from Dr. Pitts over the years.

Jun 29, 2023

Dr. Pitts ALWAYS listens to what I have to say and explains clearly what I need to know and do to maintain my good health.

Jun 29, 2023

Provider listens and responds to my various concerns.

Jun 26, 2023

Dr. Pitts, her nurse Sam, and the office staff are all very kind, professional and knowledgeable.

Jun 25, 2023

As always excellent visit with Dr. Pitts.

Jun 25, 2023

[...] A visit to Dr. Pitts's office is always a pleasure.

Jun 25, 2023

I did not have questions or worries. Doctor Pitts has always explained her recomendations to me.

Jun 23, 2023

I always feel listened to with Dr. Pitts

Jun 20, 2023

Trusting physician & Nurse. Good staff.

Jun 20, 2023

Inspires trust

Jun 20, 2023

Looking good at this point

Jun 20, 2023

Excellent provider demonstrate a lot of respect for her patience and their concerns. I am very blessed to have Dr. Pitts as my care provider.

Jun 15, 2023

All is good no need for improvement

Jun 15, 2023

Dr. Pitts always respond quickly via MyChart

Jun 14, 2023

I weighed 300 lbs. and Dr. Pitts asked me to go to food addicts in recovery anonymous. I now weigh 156 and have had the weight off for over 11 years.

Jun 13, 2023

Very happy with doctor and office.

Jun 13, 2023

I continue to feel so lucky that Dr. Pitts is my doctor! I always come with a list of questions, which she thoroughly goes through and gives me practical advice for addressing the issues. She also raises her own issues, which is very helpful, and goes out of her way to check things when I ask even if they wouldn't normally be part of the visit. She is also very conscious of how my insurance works and helps me to use it most effectively. Thank you, Dr. Pitts!!!

Jun 13, 2023

We hit the jackpot when we got Dr. Pitts as our PCP.

Jun 12, 2023

Dr Pitts is an amazing Dr. I have seen her for 18 yrs and she has helped me maintain a tremendous quality of life!

Jun 11, 2023

Just again that this is an amazing practice that has seen me through a number of major health issues throughout the years. Dr. Pitts has seen to helping me maintain an excellent quality of life even at [...].

Jun 11, 2023

Overall, my family and feel very fortunate that we have such a great PCP and other specialists to help us.

Jun 07, 2023

Dr. Pitts and her staff have always treated me and the several members of my family who are also patients with great care and always replies within a hours, if not minutes, to messages sent through MyCharts.

Jun 07, 2023

Dr. Pitts was her usual amazing self! Particularly wonderful this time was that my insurance changed and she proactively reached out to help make sure she understood the most cost effective way for me to see her, she also proactively changed my meds to make them more convenient, and then as a bonus encouraged our adult son when she had seen him a couple weeks before to vacation with us as we don't see he moved away!!! Thank you, Dr. Pitts!!!

Jun 07, 2023

Dr. Pitts and her staff are excellent. I am very satisfied and pleased to be in her care

Jun 07, 2023

She is a rare physician - remembers everything, intuitive and highly knowledgeable.

Jun 05, 2023

Dr. Pitts is very knowledgeable and makes you feel very comfortable seeing her

Jun 05, 2023

Everything very smooth. My chart is a great idea in conveying important information.

Jun 05, 2023

Was seen early as I arrived early. Dr. Pitts. Dr. Pitts covered every question on my list.

May 29, 2023

I always feel cared for, and she always provides timely feedback on MyChart questions and concerns. I have referred her to family members due to my respect for her and her practice. My husband and I frequently comment about how fortunate we are to have her as our primary caregiver.

May 29, 2023

Always professional and caring for me health.

May 23, 2023

Always listens to what I have to say

May 22, 2023

Dr Pitts has been, and continues to be an excellent PCP. Her nurse Sam is awesome. Office staff is polite. No concerns at all.

May 20, 2023

Dr Pitts is an amazing, knowledgeable, caring doctor and all our family all go to her. She is patient, kind and always gets it right! She is beyond kind and you are very lucky to have her on your team. Thank you Dr. Pitts!!!!!!!!!! Best doctor we've ever known!

May 18, 2023

[...]. Dr. Pitts covers it all!

May 18, 2023

GreT care!

May 18, 2023

The whole team is always great!

May 17, 2023

Dr Pitts and her entire office are a well oiled machine

May 12, 2023

Dr Pitts does an excellent job

May 11, 2023

I have never had a negative experience with Dr. Pitts, she is great.

May 05, 2023

[...] everything was great

May 04, 2023

Dr Pitts is a great listener and has one of the best bedside manners.

May 01, 2023

Dr Pitts is the best always available and always is willing to help me and my family.

Apr 28, 2023

I wish Dr. Pitts could take on new patientsmy husband needs a doctor like hershe is the best doctor I have ever had. She quickly responds to MyChart questions.

Apr 26, 2023

Dr. Pitts and Samantha are always beyond wonderful.

Apr 26, 2023

Just keep doing what you always do.

Apr 26, 2023

As always, Dr. Pitts was quick, thorough, and effective in taking care of my "sudden/significant" Issue. I was very appreciative.

Apr 26, 2023

Dr Shannon Pitts has been the best doctor I've ever had. She is extremely responsive (in person and via phone/electronically)

Apr 22, 2023

[...] Dr. Pitts is a great doctor.

Apr 21, 2023

Dr. Pitts is a great doctor. Now both my kids are in her care. Thank you.

Apr 21, 2023

Dr. Shannon Pitts and her nurse, Sam. They are just wonderful!

Apr 18, 2023

No improvement needed at this time. Very pleased with the service.

Apr 18, 2023

Keep up the good work.

Apr 18, 2023

[...] everything perfect.

Apr 17, 2023

Dr. Shannon Pitts; she is one of the finest PCP I have had over the years.

Apr 16, 2023

[...]. A very good/positive experience.

Apr 16, 2023

[...] Service using this PCP is excellent.

Apr 16, 2023

Dr Pitts is the best doctor I have had.

Apr 14, 2023

All good. Fast, efficient, competent

Apr 11, 2023

Everyone I came in contact with was great at what they do.

Apr 06, 2023

Dr. Pitts is exactly what I want in a doctor at this point in my life. She's young, knowledgeable, and a good communicator with a no-nonsense approach but an approachable demeanor.

Apr 06, 2023

Dr Pitts is the best. She is professional yet friendly. She shows genuine interest in my Healthcare and is very responsive.

Apr 05, 2023

Dr. Pitts is wonderful!

Mar 31, 2023

She is always extremely punctual, and explains everything.

Mar 31, 2023

My experience with Shannon Pitts MD, nursing and reception has always been exceptional

Mar 29, 2023

Shannon is always stellar!

Mar 29, 2023

[...] everything was great

Mar 27, 2023

The best provider to see, organized, thorough, identifies important issues & goes through them methodically. Wants to know what other issues you want to talk about. Her recommendations are always based on up to date medical information. She's kind & never misses anything!

Mar 26, 2023

Shannon Pitts, M.D. Nurse-Samantha R.N. Attentive and very responsive Receptionist-Kelly Excellent listening skills

Mar 25, 2023

Dr Pitts is awesome she takes her time n listen to you. She Is one of the best doctors I have seen

Mar 25, 2023

[...] I always have a good experience

Mar 25, 2023

Dr. Shannon Pitts is the most responsive doctor I have had. She responds to MyChart messages the same day, sometimes within 1/2 hour. She also responds on weekends. In addition to being available, she is an excellent diagnostician--listens well and asks clear and relevant questions. She has provided me with excellent care.

Mar 17, 2023

Dr Pitts is always thorough and kind

Mar 16, 2023

I would have liked more time to talk with Dr Pitts

Mar 16, 2023

I feel confident in my doctor

Mar 16, 2023

Dr Pitts is always thorough, kind and considerate

Mar 16, 2023

Already very satisfied

Mar 16, 2023

The office seems to run very smoothly

Mar 16, 2023

I think the office as a whole ran the way I would run an office and I am the practice manager at a pediatric practice, so that is saying a lot.

Mar 14, 2023

Dr Pitts is a wonderful Doctor! Her nurse Samantha Gonzalez is awesome too! They both always go above and beyond for me and respond to any questions I have so fast. Love having them as my primary care team!

Mar 14, 2023

Dr. Pitts and the entire staff should be recognized for providing consistent quality service over the years. All are available, respond to messages promptly, and keep me up to date on medications, upcoming appointments, tests and test results through My Chart and telephone calls.

Mar 10, 2023

I am fortunate to have this team on my side.

Mar 10, 2023

Dr. Pitts and her team always take good care of me . They make me feel comfortable In all my needs. I drive 35 Miles one way because they are that good

Mar 06, 2023

I always enjoy my visits with Dr Pitts and her nurse Sam

Mar 05, 2023

Dr. Pitts is really good.

Feb 27, 2023

[...] Was a great visit.

Feb 24, 2023

I love going to these 2 people they helped me out so much in the past and even saved my life once.

Feb 23, 2023

[...] dr Pitts was wonderful

Feb 22, 2023

DR. Pitts and Sam (the nurse that works with Dr. Pitts) deserve special recognition. They are kind, caring and knowledgeable.

Feb 21, 2023

The office is well organized.

Feb 21, 2023

Shannon Pitts, MD for responsiveness, thorough treatment and caring.

Feb 20, 2023

[...] This practice is always on time, punctual, thorough and professional.

Feb 20, 2023

My wife was with me in the waiting room who is also a patient of Dr. Pitts. Dr. Pitts went out to the waiting room to speak to her too. Awesome!

Feb 20, 2023

[...] this office staff and docs are the best

Feb 18, 2023

Always feel listened to, respected and important. Never rushed!

Feb 18, 2023

Made not having to go helpful

Feb 16, 2023

Well run office - good people - no complaints!

Feb 13, 2023

Dr. Pitts. She was absolutely phenomenal. I have never had a provider be so thorough and attentive to my needs. She went above and beyond my expectations and I feel so thankful to be under her care.

Feb 13, 2023

I can't say enough about how wonderful Dr. Pitts is as a primary care physician. She thoughtful, prepared, efficient, knowledgeable and kind!

Feb 11, 2023

As always, Dr. Pitts got back to me, with an offer of an appointment, immediately. I was in bad shape and the quickness of her response, and ability to see me so quickly, was greatly appreciated.

Feb 09, 2023

Dr. Shannon Pitts is outstanding. Kathy NP - always available

Feb 09, 2023

Dr.Pitts is very supportive, trusts that you know your body and is a great listener, I am fortunate to have her as my primary care physician

Feb 07, 2023

I am very pleased with Dr. Pitts and her staff. Professional.

Jan 30, 2023

Dr Pitts is very knowledgeable and compassionate- she is an excellent physician

Jan 30, 2023

I appreciate the coordination between Drs. Pitts and Adams. Also, Dr. Pitts always responds to me amazingly quickly.

Jan 28, 2023

Everyone is always wonderful esp Dr. Pitts and her nurse, Sam

Jan 23, 2023

All willing to help

Jan 23, 2023

[...] she is truly an exceptional physician and a credit to her profession.

Jan 17, 2023

Dr Pitts and her staff are always too notch!

Dec 25, 2022

[...] I coukdn't ask for better care!

Dec 17, 2022

Dr. Pitts after hearing my problem (possible RSV or pnemonia) told me to come right in. She even make arrangements for me to stop in Building D for an x-ray. They too took me right in knowing Dr. Pitts was waiting for me.

Dec 17, 2022

Dr. Pitts and staff are always on top of things, and show that they really care. I couldn't ask for more form my health team! My wife called Dr. Pitts at 8:45AM and was at Wegmans for my prescription by 10:15AM. So from my call to Dr. Pitts, to getting an x-ray, to Dr. Pitts' exam and getting my prescription all with in an hour and 1/2, that's outstanding service!!!

Dec 17, 2022

Dr. Pitts spend all the time needed yet keeps on schedule.

Dec 15, 2022

Dr. Pitts is amazing and very thorough in her care.

Dec 15, 2022

Dr. Pitts' nurse and receptionist are both great, the three of them make up an outstanding team and my wife and I appreciate the consistency.

Dec 13, 2022

Dr Pitts and her entire staff are amazing !!! They are on top of everything and always so kind .

Dec 11, 2022

I think Dr. Pitts is great!

Dec 09, 2022

My whole family has Dr. Pitts as their primary doctor. As far as I know no one in my family has had any problems with Dr. Pitts or the office staff. We all love her. I can't think of anything she or her staff can do to Improve our experience. Keep up the GREAT work !!!!

Dec 09, 2022

We feel fortunate to be in Dr. PITTS practice. Insight, care and staff meet our expectations at the highest level!

Dec 09, 2022

Dr Pitts and ALL her staff are excellent!!!!!

Dec 03, 2022

Dr Pitts and her staff are the most responsive medical team I've ever interacted with

Nov 23, 2022

Dr. Pitts is amazing. She listens and works with me for the best course of action for my health. She always offers the best solution and follows-up with me to make sure it is working. Love having her as my primary care physician.

Nov 21, 2022

Dr Pitts for excellent care and responsiveness

Nov 20, 2022

[...] I receive prompt responses from Dr. Pitts evenings and weekends [...]

Nov 20, 2022

[...]. Shannon Pitts does a great job.

Nov 14, 2022

Dr. Pitts listens to my concerns and treats them accordingly.

Nov 13, 2022

[...] It all went perfectly.

Nov 10, 2022

The staff for Dr. Pitts is always friendly, and very professional. Andrea is very helpful. I have always felt very comfortable with Dr. Shannon Pitts. I am so fortunate to have her as my doctor. I would not hesitate to ask a question of her, and know I would get an informative answer.

Nov 10, 2022

Have provider talk about what I am interested in and need to discuss. Have provider pay attention to what I need to discuss make me feel as though she is interested in it.

Nov 03, 2022

I always find my visit to Dr. Pitts office as a good experience

Oct 31, 2022

Dr Pitts is a wonderful physician. I completely trust her

Oct 25, 2022

I see Dr. Pitts three times each year. In alternate years I get a complete physical. This always seems perfunctory, but since I see several specialists then perhaps there is no need to be more thorough.

Oct 22, 2022

[...]. I had a good experience.

Oct 20, 2022

Satisfactory

Oct 18, 2022

My special recognition goes to Dr. Shannon Pitts.

Oct 16, 2022

All my experiences with Dr. Shannon Pitts were excellent.

Oct 16, 2022

Dr. Pitts is the best and I love her. I also found the student, Meredith that joined the visit to be lovely and caring.

Oct 15, 2022

Love Dr. Pitts.

Oct 09, 2022

All of Dr. Pitts staff are wonderful including Dr. Pitts. When my previous doctor retired I never thought I would find another doctor I trusted.

Oct 04, 2022

Everything has been great. Love Dr. Pitts and her staff.

Oct 04, 2022

Dr. Pitts and her staff are very quick at answering my concerns and/or questions on My Chart. Best tool the medical field came out with.

Oct 04, 2022

Dr. Pitts is an excellent doctor who listens to and hears what I talk about. She is always very supportive. I love having a doctor who KNOWS me! Amanda is very friendly and efficient with getting the next appointment lined up, and with communication via MyChart.

Sep 25, 2022

Best medical care that I have ever received!

Sep 23, 2022

Dr Pitts - always answer questions via my chart fully and promptly

Sep 22, 2022

Extraordinary physician

Sep 22, 2022

[...] Dr. Pitts and her staff are the best!

Sep 22, 2022

Dr. Shannon Pitts is outstanding and I appreciate her knowledge and bedside manner. She is always well prepared and very thorough. She is an excellent physician.

Sep 21, 2022

Dr. Shannon Pitts. She is an excellent Dr. She has great beside manner, is knowledgeable and thorough.

Sep 12, 2022

Dr Pitts is an amazing PCP who is always responsive to every question I have. You can tell she Cares about her patients and is a great advocate for us!Her nurse (whose name I'm currently blanking on, sorry) is also great, very personable and always remembers me.

Sep 12, 2022

Satisfied with experience

Sep 08, 2022

Very satisfied with the experience as it was

Sep 08, 2022

Dr Pitts and nurse Samantha, always patient and kind

Sep 08, 2022

Very pleased. Can't think of any complaints or necessary changes.

Sep 08, 2022

Dr. Pitts and her staff are excellent. I have no complaints.

Sep 06, 2022

[...] It's all running smoothly.

Sep 06, 2022

Dr. Pitts, Samantha, and Andrea are all exceptional!!

Sep 05, 2022

Shannon Pitts. Always available and responsive. Great listener.

Aug 31, 2022

More Drs and staff like this !

Aug 28, 2022

Dr Pitts is amazing and caring. Samantha her nurse is extremely kind, caring and professional and Andrea is very helpful booking appointments. All they are kind, professional and caring.

Aug 16, 2022

[...] Always excellent office visit.

Aug 16, 2022

Dr. Pitts -> One of the best doctors I have ever had. Knowledgeable, great communication and follow up, great bedside.

Aug 16, 2022

Very nice office.

Aug 15, 2022

Dr. Pitts is a examplar for using mychart messaging.. She reads and responds to questions/concerns rapidly and consistently, even on weekends

Aug 15, 2022

Dr Pitts is the best Dr that I have had.

Aug 12, 2022

Great

Aug 11, 2022

Everything is excellent!

Aug 11, 2022

Dr. Shannon Pitts is a wonderful doctor who treats me like family. She is caring and thorough. She listens to concerns and asks questions to get a full understanding of any situation. She is respectful of my concerns no matter how large or small. I never feel rushed.

Aug 07, 2022

I am already satisfied.

Aug 07, 2022

Dr Pitts is wondering and her nurse Sam and receptionist Andrea are terrific.

Aug 04, 2022

Dr. Pitts and all of the staff are very professional, and friendly and efficient!

Aug 01, 2022

Dr. Pitts, her nurse Sam, Kathy PA, Andrea secretary....they are an amazing, caring and knowledgeable team.

Jul 21, 2022

[...] Dr Pitts and her staff are the absolute best.

Jul 21, 2022

[...] this is the best office I have ever experienced!

Jul 20, 2022

Dr. Shannon Pitts is efficient, knowledgeable and very helpful in a well rounded way. I have the utmost confidence in her. The office staff member, Amanda, was very friendly, engaging and helpful.

Jul 18, 2022

Dr. Pitts and nurse Sam deserve the highest praise! Compassion and knowledge from them and the trust they have built is immeasurable.

Jul 16, 2022

Every experience has been great so far

Jul 05, 2022

Dr. Pitts and her nurse Samantha are very personable and efficient

Jul 05, 2022

[...] I am very pleased with my Provider and office staff. I am so happy to be at this practice!

Jun 30, 2022

The entire office is great and I get quick response times on messages sent thru My Chart. No complaints whatsoever.

Jun 29, 2022

Dr. Pitts is great.

Jun 28, 2022

Everyone I dealt with was very pleasant and friendly

Jun 26, 2022

Dr. Pitts was very knowledgeable and efficient.

Jun 23, 2022

Experience was excellent

Jun 23, 2022

Appreciated the detailed explanation of options.

Jun 19, 2022

Doctor Pitts and her staff are 1st class, very caring, friendly and always there for me!

Jun 16, 2022

[...] my experience is always excellent!

Jun 16, 2022

Dr. Pitts truly is the best physician I've ever had. She is always on time, attentive and very knowledgeable. She was the first provider able.to help me with my medical condition after years of suffering.

Jun 14, 2022

I hate feeling rushed. I bring a list of concerns or things to talk about.

Jun 13, 2022

Dr. Pitts is wonderful. She's knowledgeable and is willing to help me. she's a great listener.

Jun 13, 2022

Dr. Pitts was her usual awesome self! I had a number of health questions/issues and she gave me insights and solutions for all of them, particularly my left hip. I also wanted to mention that she let me come into the office last fall for a flu shot even though she didn't do her clinic last year. Finally, with regard to my wife, [...], they have been working on solutions for her migraines for a while and she seems to have hit on a med that is making an incredible difference in her life! Thank you! Andrea and the nurse also wonderful!

Jun 12, 2022

Everything was just great.

Jun 08, 2022

Dr. Pitts, Samantha, and Theresa are always the best.

Jun 05, 2022

Keep doing exactly what you are doing.

Jun 05, 2022

Dr Shannon Pitts and Samantha are the reasons that all 5 adult members of my family are patients with this practice.

May 26, 2022

Everything is good

May 22, 2022

Dr. Pitts is always there for us and our health is number one priority. She recently had a very strong feeling that I may have prostrate cancer and made sure all avenues were covered for my well being even at times I would say no I'm fine. She pushed me along and yes I am now diagnosed with prostate cancer.

May 18, 2022

It was great as usual

May 10, 2022

Dr. Pitts and her nurse Samantha are always very personable and attentive to particular needs. The receptionists are always very cordial & efficient.

May 04, 2022

Keep up the good service.

May 04, 2022

[...]. Dr. Pitts and the entire staff are great.

Apr 22, 2022

[...] ever thing was great .

Apr 21, 2022

Dr Pitts and her nursing/clerical staff. All are awesome!

Apr 21, 2022

I'm satisfied with the service provided.

Apr 07, 2022

Dr. Pitts and her staff provide the highest level of service I have ever experienced. I don't know how it could possibly be improved!

Mar 31, 2022

Dr. Pitts and all staff. They are always pleasant and helpful.

Mar 30, 2022

[...] always a good visit

Mar 30, 2022

Continue the great service.

Mar 27, 2022

[...] it was excellent!

Mar 25, 2022

Dr. Pitts is the best! I don't know where I would be without her!

Mar 25, 2022

I can not think of any suggestions to improve my visit. It is always a pleasure to meet with Dr. Pitts and her nurse, Samantha.

Mar 24, 2022

Dr Shannon Pitts is the best doctor I have ever had handle my care in my 73 years. She is very attentive, thoughtful, welcoming, remembers what's happening in my life and asks questions to follow up. Reviews my health from A-Z and always answers my questions thoroughly and also asks questions concerning my health and well being since my last appt. She always makes me feel all is well in the world or she'll make it that way!

Mar 24, 2022

Dr. Pitts always listens to what I have to say about my health. She lets me keep myself healthy, with a few tips from her.

Mar 24, 2022

Dr Pitts is outstanding doctor! The very best!

Mar 19, 2022

Everything went well, no issues.

Mar 19, 2022

Dr Pitts. Kelly. Nurse were great

Mar 17, 2022

[...] Dr. Shannon Pitts is a fantastic Dr

Mar 13, 2022

Dr. Shannon Pitts, she is a great Dr. Personable and thorough.

Mar 13, 2022

Dr, Pitts. She is always available to me & responds to emails almost immediately.

Mar 11, 2022

Dr. Pitts is excellent. [...].

Mar 07, 2022

Dr. Pitts provide excellent care and is an excellent provider.

Mar 07, 2022

Dr Pitts. I feel so very blessed to have her as my doctor. She is amazing!!Sam, the nurse. She is kind, personable and compassionate.

Mar 06, 2022

Dr Pitts and her staff are the best! Wouldn't consider another practice.

Mar 04, 2022

Dr Pitts and ALL her staff are Excellent!!

Feb 27, 2022

Dr Pitts. The best ever. And I don't hand that compliment often. I have very high standards due to my own background as a [...] Leader.

Feb 25, 2022

[...] Dr Pitts provides me 200% of her efforts to help me. She responds to my messages immediately. And she responds on weekends. She helps her patients with mental health issues when she has little or no support from URMC. There is a shortage of psychiatrists for her to refer patients that need that type of care. She gives 200% to help me with these issues that impact me every day.

Feb 25, 2022

I am very happy with Dr. Pitts. She is on top of my care and is very approachable and down to earth.

Feb 21, 2022

Dr. Pitts is a truly amazing primary care physician. I understand there's a shortage of PCPs and I feel extremely lucky to have Dr. Pitts as my physician. She has great interpersonal skills but more importantly she is extremely knowledgeable, helpful and always listens without judgement. I can't say enough about how wonderful she is.

Feb 19, 2022

Dr. Pitts - very professional and attentive. Nurse - Samantha - always very helpful.

Feb 14, 2022

[...] Dr. Pitts is the. Best doctor I have. Ever had.

Feb 09, 2022

[...] This is the best PCP doctor/office I've ever been to.

Feb 07, 2022

Dr. Pitts is truly the most caring doctor and I trust her professional advice. Her nurse Sam is also so wonderful, caring, and responsive.

Feb 07, 2022

[...]- she's wonderful!

Feb 05, 2022

[...], everything is great.

Feb 01, 2022