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Mala Ashok, M.D.

Mala Ashok, M.D.

Family Medicine , Primary Care

4.8 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Not Accepting New Patients

Locations

Webster Family Medicine

1900 Empire Boulevard, Suite 100
Webster, NY 14580

About Me

Dr. Ashok's goal is to help her patients manage their chronic medical conditions and motivate them to comply with medical and lifestyle regimens that will help them achieve health and wellness.

Dr. Ashok has special interests in women's health, obesity management and preventive medicine.

Faculty Appointments

Instructor of Clinical Family Medicine - Department of Family Medicine (SMD)

Credentials

Residency & Fellowship

Residency, Family Medicine, Eastern Virginia Medical School. 2010 - 2013

Residency, Internal Medicine, Nassau County Medical Center. 2009 - 2010

Residency, Internal Medicine, Kulsoom Bai Valika Hospital. 1989 - 1989

Internship, Obstetrics & Gynecology, Kulsoom Bai Valika Hospital. 1988 - 1989

Education

MD | Peoples Friendship University Medical School (Russia). 1988

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.7 stars

During this visit, did this provider show respect for what you had to say?

4.7 stars

During this visit, did this provider give you easy to understand information about these health questions or concerns?

4.8 stars

During this visit, did this provider listen carefully to you?

4.8 stars

During this visit, did this provider explain things in a way that was easy to understand?

4.8 stars

Patient Comments

5.0 stars

Everyone was pleasant and helpful. Love Webster Family Medicine!

Feb 15, 2024

4.6 stars

Dr Ashok and nurse JennyAlways take time to connect, are thorough and show compassion

Feb 07, 2024

4.6 stars

My provider was courteous and completed our appointment with a sense of urgency.

Jan 28, 2024

5.0 stars

Dr Ashok is the best! Primary Dr.. I have ever had..and Jenny her nurse is awesome!

Jan 27, 2024

5.0 stars

I am happy that this office is my office. Everyone is really the best.

Jan 25, 2024

5.0 stars

My experience has always been positive.

Jan 25, 2024

5.0 stars

Dr Ashok is always wonderful! Jenny is always warm , friendly and professional. This office is great!

Jan 25, 2024

5.0 stars

I feel Dr. Ashok is the best primary care physician that I have had.

Jan 20, 2024

4.2 stars

My experience is great every time I have an appointment.

Jan 16, 2024

4.2 stars

All are excellent at what they do and very professional.

Jan 16, 2024

5.0

[...] I don't feel judge and that's great!!

Jan 16, 2024

2.2

The doctor needs to listen [...]

Jan 10, 2024

5.0

Always takes good care of me!

Jan 06, 2024

5.0

Excellent care, thoughtful questions and clear, concise answers to my questions. Dr. Mala was such a big help when I was feeling very sick and was able to squeeze me in to her schedule when my own provider was out of the office. I'm very grateful.

Jan 04, 2024

5.0

I have been a patient of Dr. Ashok for many years. She has given me expert care and always listens to my concerns. I have recommended her to family and friends.

Dec 19, 2023

5.0

When I lost my son, Dr. Ashok was very patient with me.

Dec 19, 2023

5.0

Dr Ashok always listens to me. I know my body and she respects my concerns. She is always friendly and answers any questions.

Dec 11, 2023

5.0

All is good

Dec 07, 2023

5.0

The nurse Jenny and Dr Ashok are wonderful.

Dec 06, 2023

5.0

[...] It is a well run office with a kind and thoughtful physician and staff.

Oct 13, 2023

5.0

I have always felt that Dr. Ashok has ALWAYS been concerned and helpful. Dr. Ashok and staff are wonderful! It is a very caring environment for patients.

Oct 13, 2023

5.0

It was just another excellent experience.

Oct 13, 2023

Dr Ashok is wonderful

Oct 01, 2023

3.0

They were really caring. Everyone that I talked to. Thank you

Sep 23, 2023

5.0

Dr. Ashok is very caring and explains everything. Takes time to listen and answer questions.

Sep 20, 2023

5.0

Dr. Ashok is an excellent doctor.

Sep 15, 2023

5.0

All experiences have been very good. Dr. Ashok is always attentive and concerned about my health & well being.

Sep 15, 2023

5.0

Dr. Ashok is so personable, caring, attentive and respectful. By far the best Doctor I have ever had.

Aug 31, 2023

5.0

[...] In my opinion, this is a well run organization

Aug 31, 2023

5.0

I just appreciate everyone in this practice. They are top notch people

Aug 31, 2023

5.0

Liked that the Dr talked with me and took my concerns seriously

Aug 31, 2023

5.0

They were all great!

Aug 26, 2023

5.0

Everyone is just competent and wonderful in this office.

Aug 18, 2023

5.0

Dr. Ashok and nurse Jenny- were so patient and answered all my questions- this is a wonderful office to deal with!!

Aug 18, 2023

5.0

Dr. Ashok is genuine and caring; takes time w/patients.

Aug 14, 2023

5.0

Dr. Ashok & Jenny, nurse - caring. Positive.

Aug 14, 2023

5.0

Always easy to get appts. promptly. Easy to talk to.

Aug 11, 2023

5.0

She is very thorough and gives good answers.

Jul 24, 2023

2.6

Well she never asked me if I check my blood pressure at home and she wrote in the after visit notes that I don't check it at home, and I do.

Jul 20, 2023

2.6

I think it would be beneficial for the Dr to listen to the patient when they express pain or any discomfort.

Jul 20, 2023

4.6

I am very nervous about medical appointments and in addition to trusting Dr. Ashok, everyone in this office put me at ease.

Jul 16, 2023

5.0

Don't remember names but the whole office was great

Jul 16, 2023

5.0

MY EXPERIENCE WAS EXCELLENT

Jul 14, 2023

5.0

Dr. Ashok does a wonderful job listening to my concerns and carefully considering the best form of treatment.

Jul 13, 2023

5.0

[...] all is great

Jul 02, 2023

5.0

Dr Ashok always listens to my concerns and advised me what to do

Jul 02, 2023

5.0

Quick

Jun 24, 2023

4.6

Jenny, the nurse, is exceptional. Dr. Ashok is kind, responsive, and a good fit for me.

Jun 18, 2023

5.0

It's been a great experience every time I visit. Have been going there for 7 years.

Jun 15, 2023

5.0

My Dr is the best

Jun 14, 2023

5.0

Great care!

Jun 12, 2023

5.0

Keep up the great work!

Jun 12, 2023

5.0

She listens to my concerns and trys to answer any questions. She always answers my messages on my chart right away

Jun 10, 2023

5.0

Dr Ashok is very caring, concerned and really listens to me.

Jun 10, 2023

5.0

Dr. Ashok is the best, she always listens and is helpful.

Jun 04, 2023

5.0

Dr. Mala Ashok is FANTASTIC!Nurse Jenna is very caring and personable!Receptionists were very helpful!

May 27, 2023

5.0

Mala Ashok, MD always is an amazing listener and truly cares about my concerns. She takes time every time I am seen so I know it is her true character. Messaging her on mychart is a guarantee reply within an hour or less. Stellar PCP in my opinion.

May 25, 2023

5.0

Very happy with my care

May 25, 2023

5.0

I had a very great experience with Dr.Ashok. This was my first visit with her, she did not have access to my medical records because I did not remember my previous doctor office to provide her with those records. She answered all of my questions with great knowledge. I am glad to have a doctor that I like.

May 20, 2023

3.0

Provider didn't listen to some very important concerns

May 19, 2023

3.0

Provide a Dr. That will listen to me and help me

May 19, 2023

5.0

Wait time is a little long, but she also spent a good amount of time with me so I am OK with that. [...]

May 09, 2023

5.0

Dr Ashok always, she's literally the most caring PCP I've had. She's helped me through some hard times and has always listened to me and see's me on a whim. She can remember things about me from years prior and to me I appreciate that. She truly wants the best for her patients.

Apr 10, 2023

5.0

Keep Dr Ashok on staff. She is the best doctor I have ever had

Apr 09, 2023

5.0

Dr Ashok is so knowledgeable and takes time to talk to me. I feel like she cares

Apr 09, 2023

5.0

Very prompt, courteous, and effecient

Apr 09, 2023

5.0

Dr Ashok and all assistance in office. All are excellent

Apr 08, 2023

5.0

[...] excellent

Apr 08, 2023

5.0

Excellent place for all service and care

Apr 08, 2023

5.0

Dr. ASHOK was Kind. Caring, did a complete exam, and explained what care she was going to provide. Thank you so much !!!

Apr 08, 2023

5.0

Dr. Ashok is amazing. She L-I-S-T-E-N-S! She prescribed without demeaning or putting fear/anxiety into the mix.

Apr 07, 2023

5.0

It was a pleasant experience with a well run office. Dr Ashok is very kind, professional, and helpful. I would recommend her if someone is searching for a physician.

Apr 06, 2023

5.0

My Dr and her Nurse - JENNY are the most incredible TEAM. Jenny is one of my favorite Nurses to see when I do have to visit the office. She is so pleasant, happy, funny, joyful - I LOVE HER. Please make sure they both know how incredible they are.

Mar 24, 2023

5.0

It was amazing as usual.

Mar 24, 2023

5.0

Jenny the nurse was awesome! Dr Ashok is always wonderful

Mar 17, 2023

5.0

Love my doctor and all the staff at the Webster location

Mar 17, 2023

What makes Dr Ashok such a great physician is her ability to empathize with her patients. She's the first primary care provider I've had that makes me feel heard.

Mar 16, 2023

5.0

Dr Ashok and Rachel Daly have always been great

Mar 14, 2023

5.0

Dr. Ashok is excellent. Her nurse (Jenny) is so kind. Like a warm hug.

Mar 11, 2023

5.0

Excellent, responsive care.

Mar 11, 2023

5.0

Dr. Ashok herself is consistently excellent in her knowledge, attentiveness, and encouragement.

Feb 26, 2023

5.0

Dr Ashok and the front desk girls are exceptional and so are the nurses

Feb 15, 2023

5.0

[...] this office is top notch

Feb 15, 2023

5.0

Dr Ashok and nurse Jenny show compassion and are genuine. They are personable; as well demonstrate throughly reviewing medical history and involve me in all planning

Feb 01, 2023

5.0

The ONLY reason I come back is because of Dr. Ashok, she's amazing! So much bedside manner and even with the hundreds of patients she sees she knows me each time!

Jan 19, 2023

5.0

[...] My experience was excellent.

Dec 18, 2022

3.4

Spend more time with me discussing my current health state for my age, medicinal choices and their consequences, making me feel better about my health or alerting me to possible upcoming problems based on current condition.

Oct 31, 2022

5.0

So far, so good

Oct 14, 2022

5.0

They all deserve special recognition.

Oct 14, 2022

2.6

That visit was the first time I felt like she wasn't listening to me. I felt brushed off about some pretty serious concerns I had.

Oct 14, 2022

3.0

I noticed that if I have a health concern it is kind of ignored by the Dr.. I am not sure if it's intentional on her part but it has happened several times

Oct 13, 2022

5.0

Dr. Ashok was amazing! I had a health issue going on that concerned me and she put my mind at ease. She even contacted me after hours with the results of my blood work to let me know I was okay. I appreciated that so much!!!!

Oct 07, 2022

5.0

[...] it was perfect

Sep 17, 2022

5.0

Dr. Ashok is by far the best GP I have had in my 50+ years. I have recommended her to family members.

Sep 06, 2022

5.0

Dr. Ashok took time to listen to me and I didn't feel rushed at all.

Sep 02, 2022

4.6

The doctor didn't seem to be well versed in parasites, although I know that the problem is unusual in suburban affluent areas. It turned out that I didn't have them. I know I can't expect a General Practitioner to know specifics about rare things, so I don't hold this against her.

Aug 18, 2022

5.0

Dr. AshokJust love her she is caring always listens to my concernsShe treats you more than just a patient !

Aug 11, 2022

4.6

I am surprised that over the decades how much less is looked at and tested during an annual exam. More questions than hands on.

Aug 07, 2022

5.0

Dr Ashok and Jenny,LPN both provide patient centered and compassionate care. I always feel like they listen and review my medical concerns throughly.

Aug 01, 2022

5.0

There isn't much to improve. I was in and out quickly and everyone was friendly and professional.

Jul 28, 2022

5.0

[...] I am very pleased.

Jul 12, 2022

5.0

[...] everything was great.

Jul 10, 2022

5.0

Dr. Ashok is always pleasant & genuinely concerned for overall wellbeing.

Jun 25, 2022

3.0

[...] She is usually very attentive but this visit she was short with me as if she didn't have time. [...]

Jun 23, 2022

5.0

Receptionist treated me very well and she was very respectful, even I was late for my appointment, because my time in the lab for a blood test. I really appreciate both of the ladies helped me at the front desk. Also special thanks for the LPN, she treated me very respectfully and was very careful during treatment.And finally Dr. Mala, who was always nice and listened to me all the times with respect. I'm sorry, I don't the name of the ladies at the front desk as well as the LPN.

Jun 22, 2022

5.0

My experience was very comfortable and positive.. Nothing needed improvement. [...]

May 22, 2022

5.0

Dr. Ashok is fantastic. I know she is likely extremely busy, but she never makes me feel rushed, I always leave feeling heard, and she finds great solutions to any concern I bring up.

Apr 21, 2022

5.0

[...]. If I were not 100% satisfied with my provider I would switch.

Apr 20, 2022

5.0

Dr Ashok is a jewel! She truly cares about her patients. I have never once felt like a number but that it as an individual did she always wanted to make sure she could give me the best health possible. Even if she said things I didn't want to hear. She always said them diplomatically which you caring. People do not care how much you know until they know how much you care and that is why I stick with Doctor Ashok.

Apr 20, 2022

5.0

Dr. Ashok & her nurse Jenny are awesome!

Apr 19, 2022

5.0

I always have a good experience when I visit Dr. Ashok. She & Jenny are fun & down-to-earth people.

Apr 19, 2022

5.0

[...], it was great.

Apr 07, 2022

5.0

Dr. Ashok is always so kind and understanding. I never feel judged or uncomfortable with her. She's the kind if provider everyone should have!

Apr 07, 2022

5.0

I always feel that Dr. Ashok is attentive and always helpful. Her staff gal Jenny is the best. Always upbeat.

Mar 29, 2022

Excellent Again!

Mar 25, 2022

5.0

Dr. Ashok is wonderful - very approachable & caring. I always feel like I'm her only patient of the day - she listens and follows up. I recommend her highly and am grateful she's my PCP.

Mar 25, 2022

5.0

My daughter [...] had a PCR test done and Dr. Ashok did such a great job, not only for her patients by ensuring all the proper safety wear, but by ensuring we were not in any contact with others during our visit (walked straight back to a close-by exam room, then straight back out once we were done). This type of care lets me know that we are always safe there.

Mar 19, 2022

5.0

Dr Ashok is wonderful as is the LPN who checked me in and came back to give me my Shingles vaccine.

Mar 16, 2022

5.0

My drs. and office staff do an excellent job.

Mar 14, 2022

1.4

[...] I would appreciate it if the doctor would LISTEN to me while I am in the office.

Mar 03, 2022

5.0

[...] My experience was excellent.

Mar 02, 2022

5.0

[...] Dr. Ashok was thorough, respectful, Informative and helpful!

Feb 27, 2022

2.6

Insure there is familiarity with the patient's past and present test results and medical concerns and provide an environment conducive to discussing them.

Feb 12, 2022

5.0

Dr Ashok is very attentive and responsive to my questions and concerns.

Feb 04, 2022