At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

5.0

During this visit, did this provider give you easy to understand information about these health questions or concerns?

4.9

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

5.0

First time seeing PA for annual physical vs my PCP. No complaints.

Mar 29, 2024

5.0

Very helpful and personable. Careful to make sure she understood my concern and the options for treatment.

Mar 28, 2024

1.8

Provider was extremely condescending to me. I do not ever want to be seen by this PA again. I would rather see an RN, or go to emergent care if I can't see my primary care physician, Dr. [...].

Mar 27, 2024

1.8

Dr. [...] provides exceptional care to me. Her prior PA [...] also provided excellent care. The PA that I saw I will never see again.

Mar 27, 2024

5.0

Spot on

Mar 27, 2024

5.0

Its was good

Mar 24, 2024

5.0

Good

Mar 24, 2024

5.0

I'm really impressed with this young lady as a PA that I saw. Would like to see her again.

Mar 15, 2024

5.0

Really appreciated the attention and help to address concerns.

Mar 15, 2024

5.0

As always, this visit was a 10 out of 10! Follow up on My Chart was great.

Mar 10, 2024

5.0

McKaylle Woodcock PA was terrific!

Mar 10, 2024

5.0

[...]. Everyone was nice, polite, helpful.

Mar 09, 2024

5.0

[...] Very satisfied.

Feb 22, 2024

5.0

Actually everything went well, as it always does.

Feb 22, 2024

5.0

It was my first time with McKaylle, she was kind, considerate, took care of me and my healthcare.

Feb 22, 2024

5.0

Was most grateful to get this appointment so quickly. So very grateful for Southview Internal Medicine and the compassionate care.

Feb 15, 2024

5.0

This was my first time seeing her and I would feel completely comfortable seeing her in the future if my regular doctor is busy.

Feb 15, 2024

5.0

She was very concerned and thorough

Feb 07, 2024

5.0

McKaylle was wonderful . I almost hugged her.

Feb 07, 2024

5.0

Approachable and professional.

Feb 02, 2024

5.0

McKaylle listened carefully and was very helpful.

Feb 01, 2024

5.0

This was the first time meeting. Her first impressions made me comfortable and she was very understanding of the problem I was having.

Jan 26, 2024

5.0

McKaylle offered many suggestions for ways to relieve my sore throat.

Jan 22, 2024

5.0

[...]. This was a great outcome for me.

Jan 17, 2024