Fees and Insurance

We accept all types of insurances, including Medicaid and Medicare, for the mental health services we deliver. If you have limited income, you may qualify for our sliding-fee scale ($12-$55 per visit). When you come for your first appointment, you will meet with a Strong Behavioral Health financial counselor who will advise you of our department's payment policies and choices.

Please bring your insurance card. If you hope to use our sliding fee scale, then also bring a recent bank statement and a pay stub to validate income and expense information.

DWC News

Be sure to visit the news area of our website. There, you'll find the latest announcements regarding our clinical, research, and training activities, including new grants, upcoming lectures, and more. The news section is updated at least monthy so bookmark that page and visit often!

Contact Information

Videophone (for voice callers or VP users)

  • 585-286-5041


  • 585-275-6785 (voice or TTY)
  • 585-273-1117 (fax)


300 Crittenden Blvd.
Rochester, NY 14642