Pay a Bill
We Know Healthcare Costs Can Be Complex. We're Here to Help.
Payment Plan Notification
We are working with a new bank, which will affect existing payment plans. If you have a payment plan that was set up before July 15, 2024, you will need to create a new plan on MyChart by Dec 31, 2024.Make a Payment
Pay By Phone
If you want to pay by phone, please contact us.
If you have an older statement or want to pay in-person, please visit the appropriate Cashier's Office.
How Your Payment is Applied
Your bill may contain charges from more than one UR Medicine provider, or you may have an unpaid bill with one of our hospitals, home care services and/or professional services from the University of Rochester Medical Faculty Group. If that is the case, your payment will be applied to your oldest outstanding balance first.
To direct your payment to a specific bill, please make your payment through MyChart or contact us.
Billing Concerns
To Our Valued Patients:
If you currently have a bill due that you are unable to pay at this time, be assured that we understand and will work with you. We invite you to learn more about the interest free payment plans and financial assistance programs we offer.
The fastest way to make arrangements is to access MyChart, our user-friendly, self-service option. It only takes a few minutes to enroll, view your account, and create a payment plan. You may also contact us via phone.