Blackboard Support

URMC Learn Blog

• Blackboard Service Pack Update 5/31/2013 – 6/1/2013
  
  
• Blackboard 9.1 SP7 Browser Compatibility
  
  
• Blackboard Service Pack update 6/9/2012
  
  
• Paste from Word Mashup – new tool
  
  
• Blackboard 9.1 SP 5 Browser Compatibility
  
  

• More...

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Blackboard Instructor Frequently Asked Questions (FAQ)

Schedule of Classes

Browser Support

What's New in Blackboard 9.1 SP11?

Information for Students

Resources for Instructors and Course Designers (forms, tools)

Tutorials for Instructors and Course Designers

Browser Support

• Browser Compatibility [PDF]
• Clearing Web Browser Cache
• Browser Warnings
• Internet Explorer Warnings [PDF]

What's New in Blackboard 9.1 SP11?

• My Blackboard - Quick Reference Card [PDF]
• Avatars [PDF]
• New Calendar Features [PDF]
• New Discussion Board Features [PDF]
• Course Themes [PDF]
• Content Editor [PDF]
• Web Linking

 

Information for Students

• What's New in Blackboard Version 9? Student Survival Tutorial (4:43) [Flash]
• Leaders of Student Organizations, Management Tips [PDF]
• Submitting Assignments Video Tutorial (2:28) [Flash]

 

Resources for Instructors and Course Designers

Tutorials for Instructors and Course Designers

Instructor learning resources include on-line audio/visual tutorials for Blackboard Basics, Assignments, Grade Center, and Wikis, along with reference documents for Assessments and other Blackboard functions.
 


Request a Course

To request a new course for UR/URMC employee or resident training and education, see the steps below. Otherwise, please send an email to Blackboard Support with your division and department, course name, purpose of the course, how many users you expect to be enrolled in the course and the name of the instructor(s).

Request a New Employee Training/Education Course

• Review the Process for Adding a New Employee Education Course.
• Save and fill out the New Course Initiation Form. Fill it out electronically using MS Word. Email the completed form to online-learning@urmc.rochester.edu.
• Use this form to request a new HRMS module and link within an existing Blackboard course.

Manage Self-Enrollment for Employee Training Courses

• Employee Education Course Roll-out Checklist
• Creating a Self-Enrollment URL for your Course (3:34) [Flash]
• Blackboard Enrollment Tool for Instructors: Create a Self-Enrollment URL
  
• Self-Enrollment Instructions Template
  Save this sample/template instructions document, modify it for your course, and email instructions to target enrollees.

 

 

Multimedia Digital Learning Repositories

• Merlot (Multimedia Educational Resource for Learning and Online Teaching)
• HEAL (Health Education Assets Library)