Remote Access Portal

Outlook Web Mail: Access your URMC Email eRecord / ePartner eView Access Community Providers URMC Network Access

Remote Access Portal

Important Remote Access Change

URMC Faculty and Staff

Please enroll in URMC two-factor authentication by August 6th if you use eRecord, ePartner, eView, or URMC VPN. More info... To enroll, connect to the network via VPN and go to the URMC Two-Factor Authentication Enrollment site, or contact the Help Desk at (585) 275-3200.

Community Providers and Partners

Please enroll in URMC two-factor authentication by August 6th. Detailed enrollment instructions are available on our Referring Providers website. To enroll, log in to eRecord, eView, or ePartner and click on the Two Factor Enrollment icon (on the far right). Contact Jerry Ciccone, Regional Liaison for URMC Clinical Systems, at (585) 506-4652 (office) or (585) 690-9104 (mobile) for assistance.

Outlook Web Mail

Use a Web browser to access your URMC e-mail, calendars, contacts, tasks, and other mailbox content.

eRecord/ePartner*

Use to access eRecord or ePartner if you are not using URMC VPN.

eView*

Use to access eView if you are not using URMC VPN.

Community Providers*

Use to access eCV, CPN (Centricity Perinatal) or PICIS.

URMC Network Access*

Use AnyConnect VPN to securely access URMC's network

* Two-factor authentication will be required beginning August 7th, 2014.

Get Help

Help is available 24/7
ISD Client Access Services is available to support remote access concerns around the clock.

Email:
helpdesk_isd@urmc.rochester.edu

Phone:
(585) 275-3200

Install Citrix Client:
If you are experiencing difficulty with Citrix, the client can be manually installed from these links:

Install Citrix for Windows

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