Remote Access Portal
Important Remote Access Change
URMC Faculty and Staff
Please enroll in URMC two-factor authentication if you use eRecord, ePartner, eView, or URMC VPN. More info... To enroll, connect to the network via VPN and go to the URMC Two-Factor Authentication Enrollment site, or contact the Help Desk at (585) 275-3200.
Community Providers and Partners
Please enroll in URMC two-factor authentication. Detailed enrollment instructions are available on our Referring Providers website. To enroll, log in to eRecord, eView, or ePartner and click on the Two Factor Enrollment icon (on the far right). Contact Jerry Ciccone, Regional Liaison for URMC Clinical Systems, at (585) 506-4652 (office) or (585) 690-9104 (mobile) for assistance.
Use a Web browser to access your URMC e-mail, calendars, contacts, tasks, and other mailbox content.
Use to access eRecord or ePartner if you are not using URMC VPN.
Use to access eView if you are not using URMC VPN.
Use to access eCV, CPN (Centricity Perinatal) or PICIS.
Use AnyConnect VPN to securely access URMC's network
* Two-factor authentication required.
Help is available 24/7
ISD Client Access Services is available to support remote access concerns around the clock.
Install Citrix Client:
If you are experiencing difficulty with Citrix, the client can be manually installed from these links: