About Us
A more collaborative lab
What is it that you would like a lab to do better? Whether you are a doctor, a patient, or an administrator, we want to know your thoughts.
URMC Labs takes a very different approach to running a lab. We actively solicit ideas from the people we work with, and then put those ideas into practice. This approach has helped us to develop better and more efficient ways of working with all of our partner physicians. And it is helping us to improve our services even more, every day.
- We have customized our service delivery to fit the specific needs of many practices—and we can do that for your practice, as well.
- We have added new customer service staff to better understand your needs, and to help us design better processes to fulfill those needs.
- We have created this new web site—based on customer input—to make all facets of working with us simpler and more effective.
When a lab is truly collaborative, it’s an entirely different experience—for you, and for your patients. We invite you to find out more about it.
Do you have ideas for helping us to improve our service even more? Please share them with us by going to How can we serve you better?