Clinton Medical Associates

Learn more about NCQA Patient-Centered Medical Home

2400 S. Clinton Ave Bldg G 2nd Floor
Rochester, NY 14618

Click here for office phone number
Driving Directions

Practice Services Meet The Doctors Appointment Information
First Time Patients What to Bring to Your Appointment Billing
Prescription Refills Emergencies/Hospitalizations After Hour Care
Insurance URMC Teaches  

Practice News

 

Practice Description

Founded in 1980, we are an Internal Medicine practice providing medical care for adult patients over the age of 17. Our physicians are all board certified in Internal Medicine. Our physician assistants and our entire staff are dedicated to providing individualized, attentive care in a comfortable and professional surrounding. We work with you and the important people in your life to develop a plan for health promotion and health care that meets your individual needs.  We share a commitment to patient care which is built on long term collaborative and respectful relationships.

Clinton Medical Associates is an affiliate of the University of Rochester Medical Center, providing us with access to the area's top specialists. We have partnered with the Strong Memorial and Highland Hospital hospitalist services to provide our patients with inpatient care at both these University of Rochester Medical Center hospitals.

Practice Services

  • Routine physical exams and health screenings
  • Sick visits / Same day appointments
  • Treatment and management of chronic diseases (such as diabetes and  high blood pressure)
  • Electronic prescribing of medication and refills
  • Immunizations, including flu shots

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Icon Key

Meet the Doctors

Doctor Names   Phone Number
John Andolina, M.D.   585-341-7685
  585-341-7682
  585-341-7685
  585-341-7685
Mala R. Gupta, M.D.   585-341-7683
Stephen Judge, M.D.   585-341-7683
Betty Rabinowitz, M.D.   585-341-7682
Donald Symer, M.D.   585-341-7683
Kincade Turner, MD   585-341-7685
Stacy Burns, M.D.   585-341-7682
Molly MacLean, RPA-C   585-341-7684
Gregory Rosinski, RPA-C   585-341-7685

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Appointment Information

We see patients by appointment only. You can schedule an appointment by calling during office hours.

We understand that you can't plan when you'll get sick, so we try to keep our appointment times flexible to meet your needs. We will try to schedule a sick appointment on the same day you call.

Your cooperation in arriving on time for your appointment helps us stay on schedule. We strive to provide each patient with the highest quality care. In the event that our schedule is delayed, please rest assured that you too will get personalized attention during your appointment.

If you must cancel your appointment for any reason, please call at least 24 hours in advance. That will allow us to offer the appointment to another patient.

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First Time Patients:

  • Please arrive 15 minutes early from your scheduled appointment to allow for registration and paperwork.
  • To save time, fill out our new patient registration form and bring it with you.
  • Before your first appointment, call your previous doctor's office and have your records transferred to us.
  • If your insurance company requires you to notify them when you change doctors, please call them with the name of your new primary care doctor.

What to Bring To Your Appointment

  • Your medical and drug insurance cards.
  • A list of your current medications (with dosages), including any over-the-counter medications or supplements you have taken in the past six months.

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Prescription Refills

Please allow 24 hours for all prescription refills.

Call your pharmacy and ask them to transmit the refill request to us electronically or at 585-341-4220. The pharmacy will provide us with all the information needed to refill your prescription.

Because controlled substance prescriptions cannot be refilled over the phone, please make sure you always have enough medication for nights, weekends, and holidays.

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Emergencies/Hospitalizations

If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room and have the hospital notify our office or the physician on call.

Most insurance plans require prior approval of all emergency room visits. Please call our office at 585-341-7685 before obtaining these services.

Clinton Medical Associates admits patients to Strong Memorial Hospital and Highland Hospital.

Our practice has partnered with the Strong Memorial and Highland Hospital Hospitalist Services .

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After Hour Care

Clinton Medical Associates provides 24-hour telephone coverage for emergencies and urgent problems. If you have an emergency/urgent problem after regular office hours, please call your doctor's phone number or you can call our answering service directly at 585-258-3320. The answering service will ask for information about your medical problem, will take your phone number, and have the doctor call you back.

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Billing

Co-payments should be made at the time of your visit. You can pay with cash, personal check or credit card and you now have the ability to pay your hospital or physician bill online at Online Bill Pay.

You will be billed for any services not covered by your insurance company.

If you have questions regarding your bill, please call the number listed on the bill and the staff will be happy to answer your questions.

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Insurance

We accept most types of insurance including Excellus Blue Cross-Blue Shield, MVP, Aetna, Medicare, Medicaid as well as others.

Please notify our office if your insurance coverage changes. Bring your insurance card with you to your appointment; we will need the new information printed on your insurance card.

We are committed to providing excellent health care for everyone.  Financial hardships should never stop you from getting the medical care you need. The Charity Care Program helps those who are unable to pay medical bills. If you feel you need help, please call the Charity Care customer service staff at 585-758-7650 or out of area toll free 1-888-925-4301.

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URMC Teaches

The physicians at Clinton Medical Associates are board certified in Internal Medicine. As faculty members of the University of Rochester School of Medicine and Dentistry, our physicians participate in the teaching of medical students and residents, and continue their own learning by participation in hospital teaching conferences, meetings and other educational activities.

As part of our doctors' teaching responsibilities, medical students and residents may occasionally be present in the office seeing patients. They are directly supervised by your doctor.

If you prefer not to have a student or resident involved in your appointment, please let us know and we will be happy to accommodate you.

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Ask a Librarian

Ask a Librarian is a free online service that allows patients to email a librarian to help answer any general or medical questions. Your questions will be answered within 24 hours, Monday - Friday 8:30 a.m.-5:00p.m. Click here now to submit a question.

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Office Information

Office Numbers:
Click here for phone numbers
Fax: 585-341-4220

Office Hours:
Monday - Friday:
8:30 a.m. - 5:00 p.m.

After Hours:
If you need urgent medical care after office hours or on the weekends, please call our answering service at 585-258-3320. They will ask for information about your medical problem, take your phone number, and have the on call doctor return your call. 

We are handicap accessible and have free parking

Learn more about NCQA Diabetes Certification

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Diabetes Certification »