Calkins Creek Family Medicine
(Formerly Rush Family Medicine)
200 Red Creek Drive, Suite 100
Rochester, NY 14623
Office Phone: 585-334-0130
Practice News
We are happy to share some exciting news with you! To better serve our patients, we will be moving and changing our practice name at the end of January. Our new name and location will be (It's just a short drive from our current location):
Calkins Creek Family Medicine
Red Creek Office Park
200 Red Creek Drive
Rochester, NY 14623
In order to accommodate this move, our office will close at 12 noon on Thursday, January 26 and remain closed on Friday, January 27.
If you have an urgent issue, please call the office as we will have a physician on-call.
There will be no acute clinic Friday, January 27, and Monday, January 30. The clinic will resume on Tuesday, January 31.
The phone numbers will remain the same: 334-0130 and fax 334-0213.
Practice Description
Welcome to Rush Family Medicine. Our practice has a combination of specialties: Family Medicine, and Internal Medicine/Pediatrics (Med/Peds). We provide medical care for all ages, from infants to the elderly, so we can provide care for your whole family. Our doctors are board certified and have faculty appointments at the University of Rochester School of Medicine and Dentistry.
Since we are part of the Center for Primary Care, we work closely with the region's top specialists at Highland Hospital and the University of Rochester Medical Center.
At Rush Family Medicine, we provide the very highest quality medical care for both adults and children. Your doctor and nurse will work with you and the important people in your life. Our goal is to go beyond treating disease. We want to develop the plan of care that will be the very best for your health.
We believe that the more you know, the better decisions you will make about your health and the health of your family. So at every visit, our doctors and staff work hard to make sure you thoroughly understand your current health and the options available to you.
Throughout all of our time with you, we encourage you to learn and find out more. So please bring your medications with you and ask any questions that are on your mind. Together, we will work toward helping you enjoy the very best health.
Practice Services
- Routine physical exams and health screenings
- Sick visits
- Treatment and management of chronic diseases (such as diabetes and high blood pressure)
- Same day appointments for urgent problems
- Prescribing medication and refills
- Immunizations and flu shots
- There is a lab draw station conveniently located in the building.
Meet the Doctors:
| Doctor Names | Specialty | Office Hours | |
|---|---|---|---|
| Timothy Ashley, M.D. |  |
Family Medicine | Please call the office for hours |
| Michelle Cicilline, M.D. | |
Family Medicine | Please call the office for hours |
| Erin Denney-Koelsch, M.D. | Internal Medicine/Pediatrics | Please call the office for hours | |
| Charles Maskiell, M.D. | Family Medicine | Mon,Tue,Thurs, Fri: 8:00a.m. - 4:30 p.m. | Wed: off |
|
| Michael Obrecht, D.O. D.P.M | |
Family Medicine | Mon: 8:00 a.m. -12:00 p.m. | Tue, Wed, Thurs, Fri: 8:00 a.m. - 4:30 p.m. |
| Marianne Taylor, M.D. | |
Family Medicine | Please call the office for hours |
Appointment Information
We understand that you can not plan when you will get sick, so we now have available a walk in clinic for same day sick appointments. The clinic runs Monday through Friday from 8:00AM to 9:20AM. The office doors open at 7:45AM. Please be aware that the doctors rotate working the walk in clinic therefore you may see a different doctor.
You can schedule an appointment by calling during office hours.
Your cooperation in arriving on time for your appointment helps us stay on schedule. We strive to provide each patient with the highest quality care. In the event that our schedule is delayed, please rest assured that you will also get personalized attention during your appointment.
If you must cancel your appointment for any reason, please call at least 24 hours in advance. That will allow us to offer the appointment to another patient.
First time patients
- Please arrive 15 minutes early from your scheduled appointment to allow for registration and paperwork.
- To save time, fill out our new patient registration form and bring it with you.
- Before your first appointment, call your previous doctor's office and have your records forwarded to our office.
- If your insurance company requires you to notify them when you change doctors, please call them with the name of your new primary care doctor.
- New Patient Forms
What to Bring to Your Appointment
- Your medical and drug insurance cards.
- A list of your current medications (with dosages), including any over-the-counter medications or supplements you have taken in the past six months.
- Any forms that need to be completed.
Prescription Refills
Please allow 24 hours for all prescription refills.
Call your pharmacy and ask them to transmit the refill request to us electronically or fax the request to the office at 585-334-0213. The pharmacy will provide us with all the information needed to refill your prescription.
For any controlled medication refills, call the office at (585)334-0130. Please allow the office 3 to 5 days for written prescriptions on controlled medications. Our office policy is that controlled substances must be picked up at the office, not phoned into the pharmacy or mailed to the patient.
Because controlled substance prescriptions cannot be refilled over the phone, please make sure you always have enough medication for nights, weekends, and holidays.
Emergencies/Hospitalizations
If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room and have the hospital notify our office or the physician on call.
Most insurance plans require prior approval of all emergency room visits. Please call our office at 585-334-0130 before obtaining these services.
We admit adult patients to Highland Hospital, an affiliate of the University of Rochester Medical Center. We have partnered with the Highland Hospital Hospitalist Service.
Any child that requires hospitalization is referred to Golisano Children's Hospital at Strong.
After Hour Care
Rush Family Medicine provides 24-hour telephone coverage for emergencies and urgent problems. If you have an emergency/urgent problem after regular office hours, please call our office at 585-334-0130. The answering service will ask for information about your medical problem, will take your phone number, and have the doctor call you back.
Billing
Co-payments should be made at the time of your visit. You can pay with cash, personal check or credit card and you now have the ability to pay your hospital or physician bill online at Online Bill Pay.
You will be billed for any services not covered by your insurance company.
If you have questions regarding your bill, please call the number listed on the bill and the staff will be happy to answer your questions.
Insurance
We accept most types of insurance including Excellus Blue Cross-Blue Shield, Preferred Care, Aetna, Medicare, Medicaid, as well as others.
Please notify our office if your insurance coverage changes. Bring your insurance card with you to your appointment; we will need the new information printed on your insurance card.
We are committed to providing excellent health care for everyone. Financial hardships should never stop you from getting the medical care you need. The Charity Care Program helps those who are unable to pay medical bills. If you feel you need help, please call the Charity Care customer service staff at 585-758-7650 or out of area toll free 1-888-925-4301.
URMC Teaches
Our physicians are board certified and as faculty members of the University of Rochester School of Medicine and Dentistry they participate in the teaching of medical students and residents.
As part of our doctors' teaching responsibilities, medical students and residents may occasionally be present in the office, they are directly supervised by your doctor.
If you prefer not to have a student or resident involved in your appointment, please let us know and we will be happy to accommodate you.
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Office Information
Office Numbers:
Phone: 585-334-0130
Fax: 585-334-0213
Office Hours:
Monday - Friday:
8:30 a.m. - 4:30 p.m.
Check the times your doctor is available for appointments
After Hours:
If you need medical care after office hours or on the weekends, please call our office at 585-334-0130 and you will be connected to our answering service. They will ask for information about your medical problem, take your phone number, and have a doctor return your call.
We are handicap accessible and have free parking
