Working with us

About Us

Professional Development

Working Together

Throughout the University of Rochester Medical Center, we've made improving service and providing prompt communication with our patients' physicians among our top priorities.

Call Center

Call us at (585) 273-4000 or toll-free at 1-866-794-8762. Our call center agents are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST/EDT excluding major holidays. Or, you can request a call using our online form.

Contact Us

If you're looking for a primary care physician or a specialist affiliated with one of our hospitals, we can help. We'll be happy to help you find a physician to match your criteria, with information such as:
  • Physician credentials, background, number of years in practice
  • Practice locations and directions
  • Admitting privileges