Strong Consult and Transfer Center

Providing 24-Hour Hospital-to-Hospital Transport & Transfer Services

To arrange a transfer for a medical or surgical patient, call the Strong Consult and Transfer Center at the following numbers (24 hours a day, 7 days a week):

(585) 275-4999 (local)
(800) 499-9298 (toll-free)

Trained nurses will connect you to attending phyicians from the University of Rochester Medical Center, faciliate transfer services to both Strong Memorial Hospital and Highland Hospital, and arrange follow-up communication.

Nurse Coordinators:
Transfer	Work with you to coordinate critical care transportation, including an emergency vehicle designed to transport burn, cardiac, and trauma patients Register patients Secure a bed in an appropriate unit Facilitate nursing reports so the staff at Strong and Highland are familiar with the patient and ready to care for him or her upon arrival Quickly link physicians with specialists on staff, when needed
After Admission	Send same-day notification of patient admission by fax to the offices of referring physicians and primary care physicians Coordinate with physicians, case managers, and financial counselors

Nurse Coordinators:

Transfer

Work with you to coordinate critical care transportation, including an emergency vehicle designed to transport burn, cardiac, and trauma patients
Register patients
Secure a bed in an appropriate unit
Facilitate nursing reports so the staff at Strong and Highland are familiar with the patient and ready to care for him or her upon arrival
Quickly link physicians with specialists on staff, when needed

After Admission

Send same-day notification of patient admission by fax to the offices of referring physicians and primary care physicians
Coordinate with physicians, case managers, and financial counselors

Psychiatric Patients

To arrange a transfer for a psychiatric patient, call the Comprehensive Psychiatric Emergency Program (CPEP):

(585) 275-4501

Maternity Patients

To arrange a transfer for a maternity patient, call the Finger Lakes Regional Perinatal Center at Strong Memorial Hospital at:

(585) 275-2197

Other Services

In addition to expediting patient transfers, the Strong Consult and Transfer Center will assist physicians after hours with:

Scheduling a physician-to-physician consultation
Information about University of Rochester / Strong Health clinical services
Information about patients referred to Highland or Strong Memorial Hospitals

Contact Numbers

During Regular Hours

(585) 273-4000 or toll-free
(866) 794-URMC (8762)

Monday through Friday
8:00 a.m. to 5:00 p.m.

After-Hours Non-Urgent Calls

(585) 273-4000 or toll-free
(866) 794-URMC (8762)

Your message will be returned promptly on the next business day.

After-Hours Urgent Calls

(585) 275-4999 (local calls)
(800) 499-9298 (toll-free)