Consult and Transfer Center
Providing 24-Hour Hospital-to-Hospital Consults and Transfer Services for Strong Memorial Hospital and Highland Hospital
To arrange for either a consult or a transfer of adult medical/surgical patients or pediatric (no newborns) patients, call the Consult and Transfer Center at:
- (585) 273-4344 or (585) 275-4999 (local)
- (800) 499-9298 (toll-free)
- (585) 256-3156 (fax)
Pediatric Neonatal Transport Team
- (585) 275-2198
Pediatric Transport Team
- (585) 273-1500
The Transfer Center Nurse Coordinator will connect referring providers with attending physicians from the University of Rochester Medical Center and/or Highland Hospital.
Nurse Coordinators Will:
- Help identify which service should be contacted to assist referring providers with medical consults or potential transfers
- Request the patient's demographic information be faxed to the Transfer Center (585) 256-3156
- Arrange a conference call (call may be recorded) with an attending physician to discuss possible consult to transfer
- Secure an appropriate inpatient bed at either Strong Memorial or Highland Hospital
- Facilitate nurse-to-nurse report prior to transfer
- Coordinate critical care transport as needed for burn, cardiac and trauma patients
Other Patient Populations
Other patient populations have direct telephone connections:2>
Maternity Patients
Please contact the Finger Lakes Regional Perinatal Center at Strong Memorial Hospital at:
- (585) 275-5222 or (585) 275-7808
Psychiatric Patients
please contact the Comprehensive Psychiatric Emergency Program (CPEP):
- (585) 275-4501
Other Services
In addition to expediting patient transfers, the Strong Consult and Transfer Center will assist physicians after hours with:
- Scheduling a physician-to-physician consultation
- Information about University of Rochester / Strong Health clinical services
- Information about patients referred to Highland or Strong Memorial Hospitals
Other Services
In addition to expediting patient transfers, the Strong Consult and Transfer Center will assist physicians after hours with:- Scheduling a physician-to-physician consultation
- Information about University of Rochester / Strong Health clinical services
- Information about patients referred to Highland or Strong Memorial Hospitals




