Referring Physicians Overview

Throughout the University of Rochester Medical Center, we've made improving service and providing prompt communication with our patients' physicians among our top priorities.

Call Center

Call us at (585) 273-4000 or toll-free at (866) 794-8762. Our call center agents are available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST/EDT excluding major holidays. Or, you can request a call using our online form.

Contact Numbers

During Regular Hours

(585) 273-4000 or toll-free
(866) 794-URMC (8762)

Monday through Friday
8:00 a.m. to 5:00 p.m.

After-Hours Non-Urgent Calls

(585) 273-4000 or toll-free
(866) 794-URMC (8762)

Your message will be returned promptly on the next business day.

After-Hours Urgent Calls

(585) 275-4999 (local calls)
(800) 499-9298 (toll-free)