Consumer Comments: Strong Connections Service Praise

Patient:

  • I will tell everyone about SC, it is a wonderful service!
  • I like this system very much. The signing was very clear and I understood everything the doctor said.
  • We need SC in other areas, not just the emergency room. Can you add systems in X ray or my doctor's office?
  • This will make a big difference in the quality of healthcare for my family.

Healthcare Personnel:

  • This service makes for a better patient care environment. There is less stress placed on the patient for communication, i.e., no need to write and re-write.
  • I can tell you "Strong Connections is a Godsend!" The patient said "It made me feel like I was understood and in good hands!"
  • The patient was amazed with the service and loved it!
  • The information we tried to get from the patient was unclear until we hooked up with SC.

Interpreter:

  • The connection was perfect! The technology enabled me to see the deaf person’s signing and hear the providers words perfectly. I loved it! A great first experience!
  • The interpretation was very clear and done with ease. It couldn’t have gone any better if I was in the room with the patient!
  • This was the second time I interpreted for this patient with SC. It was a very comfortable feeling to have an established rapport with the patient, just like in person!

Contact Us

Dr. Robert Pollard, Director
Strong Connections
601 Elmwood Ave., Box 602
Rochester New York 14642

Phone:
Voice (585) 275-9200
VP/ Voice (585) 286-5041
TTY (585) 275-0243

Fax:
(585) 244-8483

Email: StrongConnections@
urmc.rochester.edu