Strong Connections Staff

Photo of Bob PollardRobert Pollard, Ph.D.

is an Associate Professor of Psychiatry (Psychology) at the University of Rochester School of Medicine. There, he heads the Deaf Wellness Center, home of numerous initiatives pertaining to health care, mental health services, and professional education opportunities for people who are deaf or hard-of-hearing. His "Program for Deaf Trainees" has received national acclaim. For this and other accomplishments, the American Psychological Association (APA) honored him with their 1994 early career award for Distinguished Contribution to Psychology in the Public Interest. Dr. Pollard writes and lectures widely on variety of mental health and health care topics affecting deaf consumers and professionals. He has been principal investigator on 22 federal, foundation, regional, and local grants and has published over 40 articles and book chapters. Dr. Pollard’s scholarship interests include psychopathology, psychological testing, cochlear implantation, and sign language interpreting. He is active in several national organizations, especially the APA, where he founded and chairs a Special Interest Section on Deafness and has served on several disability and public interest-related boards and committees.

Photo of Kathy MiragliaKathy Miraglia, M.S., C.S.C.

oversees daily operations at Strong Connections. Ms. Miraglia also manages the Interpreter Services Program at the University of Rochester Medical Center through the Continuity of Care and Case Management Division. This includes ASL and foreign language interpreter services. She is certified by the Registry of Interpreters for the Deaf and provides direct interpreter services for the University of Rochester Medical Center and Strong Connections. Ms. Miraglia has specialized in healthcare interpreting for over twenty years. Ms. Miraglia is a respected educator and consumer advocate in deaf healthcare topic areas. She currently holds a Masters degree in Human Resources from the Rochester Institute of Technology.

Photo of Steve BarnettSteve Barnett, M.D.

oversees medical aspects of Strong Connections and our relations with healthcare personnel and facilities. Dr. Barnett is an Assistant Professor in the University of Rochester Department of Family Medicine. His research, teaching and clinical interests include healthcare across languages and cultures, healthcare system access and people who are deaf, and physician-patient communication. He has presented at national and international conferences on these topics and has a number of publications related to healthcare and people who are deaf. His clinical experience includes rural emergency medicine and family medicine in rural, urban and suburban settings.

Contact Us

Dr. Robert Pollard, Director
Strong Connections
601 Elmwood Ave., Box 602
Rochester New York 14642

Voice (585) 275-9200
VP/ Voice (585) 286-5041
TTY (585) 275-0243

(585) 244-8483

Email: StrongConnections@