Contact Us

New Patients

If you're considering the James P. Wilmot Cancer Center for your care and you would like additional information, call us at 1-866-4 WILMOT or (585) 275-5830.

Urgent Care

If you're a new patient with an urgent care need, call us at (585) 275-5830.

Exisiting Patients

There will be times when you’ll have questions . . . you didn’t understand some of the words that your oncologist used . . . you’re concerned about medications and reactions . . . you want more information about your treatment options.

Call us at (585) 275-5823. Or you can use the numbers below to ask questions, schedule an appointment or share your concerns.

In case of a life-threatening medical emergency, call 911.

Appointments (for existing patients (585) 275-5823
Symptoms or Treatment Questions (585) 275-5863
Prescription Refills (585) 275-5869
Lab or Test Results (585) 275-5869
Billing Questions (585) 275-2414

Department Numbers

Radiation Oncology (585) 275-2171
Pediatric Oncology (585) 275-2981
Highland Hospital Inpatient Oncology Unit (West 7) (585) 473-2200
GYN Oncology (585) 442-8020

Other Useful Numbers

Blood and Marrow Transplant Social Work (585) 275-0202
Medical Oncology & Hematology Social Work (585) 275-5908
Radiation Treatment Social Work (585) 275-4631
Dietician (585) 275-5823
Outpatient Pharmacy (585) 275-4931

After-Hours Emergencies

The answering service will contact the physician on call to assist you as soon as possible.

Medical Oncology & Hematology (585) 275-5863
Radiation Oncology (585) 275-2171

Our nurses can discuss urgent issues with you, if needed. However, some questions may take time to answer if research or information gathering is required.

Our mailing address is:

James P. Wilmot Cancer Center
601 Elmwood Avenue, Box 704
Rochester, NY 14642