Quality Assurance
URMC Labs employs dedicated professional staff that understands industry compliance requirements, and works with our laboratory professionals and customers to ensure that clinical trials are conducted in compliance with federal GxP regulations.
As a New York State-licensed and CAP-certified laboratory, we have always been subject to stringent quality, documentation, and proficiency testing programs. We treat every clinical trial and research study specimen with the same careful attention that we believe every clinical patient sample requires.
URMC Labs supports a culture of constant process and quality improvement. We measure our outcomes, identifying opportunities to provide better and more efficient service. We evaluate our laboratory and service departments regularly to ensure that we are in compliance with standard operating procedures. When we find the rare problem or inconsistency, we thoroughly investigate the cause and implement corrective actions to prevent it in the future.
In research projects and clinical trials where specialized handling or testing processes are used, we develop customized monitoring and quality plans. We collaborate with you to identify the greatest risks to your projects, and then work to eliminate or reduce any potential for errors.