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Cynthia T. Cappiello, NP

Geriatrics & Aging , Primary Care

4.9 out of 5 stars
UR Medicine Faculty The University of Rochester Medical Faculty Group (URMFG) consists of over 900 specialist and primary care providers spanning 19 departments. URMFG is certified by the National Committee for Quality Assurance.
Accountable Health Partner Accountable Health Partners (AHP) is a network of over 2,000 community and UR medical faculty and a dozen leading hospitals throughout the region. AHP offers a full range of care.
Not Accepting New Patients

Contact

Locations

Primary Care - Artemis Health

2561 Lac De Ville Boulevard, Suite 202
Rochester, NY 14618

About Me

Professional Background

Graduated from nursing school in 1991 then went on to become a nurse practitioner in acute care in 1994, in 1996 completed a post masters as a Family nurse practitioner. Began my career in the emergency department , have worked in acute and primary care for over 20 years. I also have taught underg...
Graduated from nursing school in 1991 then went on to become a nurse practitioner in acute care in 1994, in 1996 completed a post masters as a Family nurse practitioner. Began my career in the emergency department , have worked in acute and primary care for over 20 years. I also have taught undergraduate and graduate nursing at the University of Rochester and Nazareth. My interests are education and orientation of nurse practitioner students and new graduates. I am also interested in hypertension awareness and opioid abuse.

Certified Specialties

Nurse Practitioner, Family - American Nurses Credentialing Center

Credentials

Education

NP | St. John Fisher College. Nurse Practitioner. 1998

MS | University of Rochester. Nurse Practitioner. 1995

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9 stars

During this visit, did this provider show respect for what you had to say?

4.9 stars

During this visit, did this provider give you easy to understand information about these health questions or concerns?

4.8 stars

During this visit, did this provider listen carefully to you?

4.9 stars

During this visit, did this provider explain things in a way that was easy to understand?

4.9 stars

Patient Comments

5.0 stars

I was sick and had already gone to urgent care once and hadn't improved. I sent a message at 8am that I would like to see Cynthia. I received a call back at 8:45 and was offered an appointment at 9:20 or 11am. I took the 11 am because of travel time. My friends couldn't believe I got seen so quickly.

Feb 22, 2024

5.0 stars

Cynthia provided the same high quality care that I have received since my first visit with her. The whole office is terrific!

Feb 18, 2024

5.0 stars

She's intelligent, caring and sincerely trying to help.

Feb 15, 2024

5.0 stars

I am very happy to be at Artemis. But PLEASE DO NOT CLOSE THIS PRACTICE.

Jan 29, 2024

5.0 stars

No bad experience, everyone on staff is wonderful, polite, considerate, caring. I am very fortunate to be a patient at Artemis - wonderful practice!

Jan 29, 2024

5.0 stars

Cynthia NP is thorough, articulate in explanations, is kind, knowledgeable Dr. Ahlman is consulted if ever needed.

Jan 29, 2024

5.0 stars

I feel so fortunate to be a patient at Artemis [...].

Jan 29, 2024

5.0 stars

Always good.

Jan 24, 2024

5.0 stars

Everyone in this office deserves special recognition. Thank you to all.

Jan 19, 2024

5.0 stars

I always feel better after I have spoken with the doctor.

Jan 19, 2024

5.0

A thorough, thoughtful, and attentive visit!

Jan 10, 2024

The appointment was fast and accurate, but the NP listened to and addressed all my concerns.

Jan 08, 2024

5.0

Cynthia is a real asset to the team. She demonstrates care and concern. She is attentive.

Dec 25, 2023

5.0

Cynthia Cappiello was amazing.

Dec 22, 2023

5.0

The provider was beyond excellent. Thank you

Dec 22, 2023

5.0

Very good experience. [...]

Dec 11, 2023

5.0

[...] Grateful patient

Dec 11, 2023

5.0

Excellent practice. Model for others

Dec 11, 2023

5.0

Very satisfying

Dec 09, 2023

5.0

Both the nurse who took my vitals and got me set up, and the NP who I saw for my visit, were very understanding of my anxiety disorder and showed patience/understanding with regard to how difficult any medical appointment can be for me.

Aug 20, 2023

I had hoped to see my primary care physician but it was understandable that she was not available on such short notice. I was able to see the nurse practitioner which I was a little concerned about since I had not seen her before and wasn't sure if she would have the necessary skills to provide the care required. However, I feel the nurse practitioner did a very good job and I am pleased with my experience.

Aug 20, 2023

5.0

Cynthia was very respectful & answered my questions fully. I like her alot.

Aug 20, 2023

5.0

This was the first time I met Cynthia, and I was very happy with the experience.

Aug 20, 2023

5.0

Very good as usual, polite and friendly, as well as professional

Aug 19, 2023

5.0

The office is run very well

Aug 19, 2023

5.0

It was all very well done.

Aug 19, 2023

5.0

Cynthia Cappiello is a example of a very compassionate health care provider.i am so happy with the care she delivers.

Aug 19, 2023

5.0

My primary doctor is Diane Ahlman, on this visit I saw Cindy (NP) for the first time. I was very impressed with her manner, she listened to me (as Dr, Ahlman does) and calmed my anxiety from a recent tramatic event and I felt much better and confident that things would improve. My husband was in the room with us and was so impressed he asked Cindy to take him on as a patient and she did so. Your practice is blessed to have such a remarkable addition to your staff........[...].

Aug 05, 2023

5.0

Portal is great for easy communication with this provider.

Jul 27, 2023

5.0

Top notch provider

Jul 27, 2023

5.0

I sent a message with a concern about medication and was seen that same morning

Jul 24, 2023

5.0

I saw a Nurse Practitioner for this most recent visit and she was excellent

Jul 24, 2023

5.0

Cynthia Cappiello, NP is top notch, balancing expertise with humanness. Dr. Diane Ahlman is my primary care provider and she is an excellent provider. I feel very lucky to have her.

Jul 18, 2023

5.0

Have not had a bad experience.

Jul 17, 2023

5.0

It was satisfactory.

Jul 17, 2023

5.0

very good attention and concern for my health

Jul 08, 2023

5.0

Very good experience

Jul 08, 2023

5.0

Great care provided

Jun 22, 2023

5.0

I have been very pleased with the care that I received!

Jun 16, 2023

5.0

Made sure that she was informed of care and procedures concerning other care givers.

Jun 16, 2023

5.0

Always a good experience when I visit provider's office.

Jun 02, 2023

4.2

Cynthia is OK. [...]

May 30, 2023

5.0

Dr. Ahlman could not take me as a new patient but gave me the opportunity to have NP Cappiello take me on. Dr. Ahlman got back to me immediately!! I saw NP Cappiello the same day that I called to accept her!! Incredible.

May 23, 2023

5.0

The PA was new to me and she was excellent.

May 01, 2023

5.0

It was perfect

May 01, 2023

5.0

The entire practice is excellent! Dr Ahlman has been my primary care physician for many years and the care has been extraordinarily. In fact I was one of the first patients in the newly formed practice. . Recently NP Cynthia has been my care provider and I have been very pleased with her.

Apr 27, 2023

5.0

[...] Have only seen the NP who is excellent.

Apr 27, 2023

5.0

I actually forgot and would have liked in my physical to check annually my thyroid for any swelling as thyroid issues run in my family. My usual physician was out of office.

Apr 19, 2023

5.0

Everyone is wonderful. Office staff, I think LPN is Betsy, and Cynthia the NP

Apr 15, 2023

5.0

[...]. My experience was as good as it gets.

Apr 15, 2023

5.0

I saw a new NP at the practice and had a great experience.

Apr 12, 2023

5.0

Everyone I have ever dealt with in this practice is exceptional...a very well run practice that should be a role model for others in the profession...

Apr 10, 2023

5.0

NP Cynthia Cappiello was so good with me. I'm stressed and anxious and she was very patient/compassionate. This was my first visit with her. She is helping me a great deal.

Apr 07, 2023

Cynthia listened closely to everything I relayed to her, and she responded appropriately and treated me with respectful concern and professionalism.

Apr 03, 2023

5.0

Cynthia CappielloMy usual primary care physician was out that day, so Dr. Cappiello saw me and was wonderful. She conversed with me about my symptoms over MyChart throughout the day and eventually asked me to come in. She was very concerned about my appendix and made an appointment at Strong West to have a scan immediately. It turned out my appendix had ruptured and I was in serious need of surgery. If it weren't for her, my health could have been very negatively impacted. I am so thankful for her diligence and efforts. She is wonderful.

Feb 22, 2023

5.0

Give more detailed explanation of visit and any instructions instead of just a general # for all of ortho rehab - ex., name of who you're to see.

Feb 20, 2023

5.0

All exceptionally professional & friendly.

Feb 17, 2023

5.0

100% satisfied.

Feb 17, 2023

5.0

Cynthia Cappiello went above and beyond knowing my concerns and the pain I was in. She was very concerned for me and got me in to see someone right away.

Feb 15, 2023

5.0

[...] Cynthia Cappiello was awesome, very attentive to my situation and got me in for an x-ray the following morning - she was awesome!

Feb 15, 2023

5.0

The whole experience was painful but Cynthia went above & beyond to help me and was very thorough!

Feb 15, 2023

NP was very knowledgeable and explained everything to me.

Feb 02, 2023

All explanations were clear

Jan 28, 2023

5.0

They were all very polite and helpful

Jan 26, 2023

Very nice lady

Nov 22, 2022

Cynthia was very responsive and comfortable to discuss. This was my first time meeting her and I felt very supported.

Nov 20, 2022

She was great. Clear, thorough and efficient

Sep 01, 2022

5.0

[...], I have always appreciated the amount of attention that has been given to my health care!

Aug 30, 2022

Outstanding Team! , [...] encouraged me to speak with Cynthia! I'm really appreciate the availability, opportunity, and her knowledgeable advice, and reassurance!

Aug 28, 2022

Cynthia was great!

Aug 21, 2022

5.0

I can't think of anything. The visit was excellent. Cynthia was very attentive, thorough & helpful.

Jul 28, 2022

5.0

Cynthia Cappiello, NP was outstanding. She listened to my concerns, exhibited warmth and empathy, and was incredibly thorough with her exam.

Jul 28, 2022

5.0

I wish I could see my primary doctor. Appointments for physicals run about 6 months out to see her.

Jul 28, 2022

5.0

[...] I'm always very happy w/my experience!

Jun 24, 2022

5.0

All were very pleasant & helpful.

Jun 22, 2022

5.0

All went well.

Jun 22, 2022

5.0

I'm okay with care

May 29, 2022

Excellent. Cynthia was terrific.

May 10, 2022

All of my questions were answered and I was put at ease

May 07, 2022