Contact
Locations
2081 West Ridge Road, Suite 205
Rochester, NY 14626
About Me
Certified Specialties
Physician Assistant - National Commission on Certification of Physician Assistants
Credentials
Education
BSPAS | Alderson-Broaddus College. 1998
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
During this visit, did this provider spend enough time with you?
During this visit, did this provider show respect for what you had to say?
During this visit, did this provider give you easy to understand information about these health questions or concerns?
During this visit, did this provider listen carefully to you?
During this visit, did this provider explain things in a way that was easy to understand?
Patient Comments
I am very comfortable in having Jana treat me. [...]
Feb 28, 2024
Jana is professional and attentive.
Feb 23, 2024
My main issue was the provider kept her back to me most of the visit. Did not feel like she cared about me at all. I know she was writing on her laptop but. To face me at least would have been nice. Next visit I will ask for someone else to do my physical.
Feb 15, 2024
Provider was knowledgeable, courteous, and a good listener.
Feb 14, 2024
Excellent experience. Excellent staff and excellent care.
Jan 31, 2024
JANA, has shown tremendous care and compassion for an ongoing physical injury that I've had. I have also recently lost my son, and she has had so much compassion and care for me.
Jan 31, 2024
[...] I feel I'm in good hands at that office
Jan 26, 2024
Jana Allen is great. She always remembers me and why I am there. Months could go by and she always remembers my health concerns and medications. Great bedside manner too
Jan 26, 2024
I moved to [...] and I still go to that office in [...] to see my providers cause I'm very satisfied with the care from them. I will not switch
Jan 26, 2024
She was very efficient and thorough
Jan 25, 2024
My provider was thurel with answering my questions!
Jan 18, 2024
My visit is what I expected
Jan 18, 2024
This was a 6 month recheck for hypertension but I was also feeling poorly from a recent bout with a very bad cold. I had called office to be sure I should still come in. Jana took her time to ask me how I was feeling and spent extra time listening to my lungs and looking at my throat. She ended up prescribing meds to help me get better.
Jan 16, 2024
I've been a patient my whole adult life. Love this practice
Jan 14, 2024
No bad experience.
Dec 18, 2023
I always have an excellent experience at this office. Each person is helpful, caring and knowable! I leave feeling better wpevery time!
Dec 11, 2023
Jana Allen is excellent. She is professional, pleasant and easy to talk to about health issues.
Dec 11, 2023
Happy with the care Jana provided. [...].
Dec 11, 2023
Everyone always pays attention to detail
Dec 07, 2023
I am so happy that this provider and all of the providers there have been so thorough in my care. She has given me, exceptional, comfort, and thoroughness.
Dec 06, 2023
Jana has been exceptional in my care. She is thorough and well prepared and compassionate. Very intelligent person.
Dec 06, 2023
Great staff (reception, nurse and Jana! Blessing always!
Oct 13, 2023
Jana Allen is very attentive respectful and very easy to speak to. She's awesome!
Oct 13, 2023
EXCELLENT CARE
Oct 05, 2023
ALL GOOD
Oct 05, 2023
Jana is the best!
Oct 04, 2023
Very professional,
Aug 30, 2023
Very good experience overall
Aug 30, 2023
Jana is very nice and knowledgeable
Aug 23, 2023
Jana Allen is the best! Very caring about me and my health.
Aug 18, 2023
[...] It's actually nice going to the Dr., Everyone is so kind.
Aug 18, 2023
My providers at West Ridge are awesome
Aug 18, 2023
I have no complaints
Aug 18, 2023
Just giving me quality care, I really appreciate it
Aug 18, 2023
I've been diagnosed with diabetes but have received no education on it
Aug 13, 2023
Very pleased!
Jul 13, 2023
Jana Allen asked how I was doing with my Albuterol inhaler. I almost forgot to ask for a refill till she asked about it. She put in a refill right away for me. Thankfully she's good at reviewing my records and asked. So a very good experience
Jul 10, 2023
[...]. Overall it's a good experience and I feel comfortable about my visits
Jul 10, 2023
Jana Allen, PA. She always remembers me no matter how much time lapses between checkups. She seems pretty thorough going through my records and medications. She also always seems genuinely concerned about my health. She's thorough and always asks if there's anything else that's going on with my health. She makes it easy because I have anxiety with doctors appointments. She also asks about my mental health which is nice because I'm a veteran with PTSD
Jul 10, 2023
Jana is very thorough and takes time to listen. I have been seeing her for several years and feel she knows me well and cares about my mental and physical health.
Jun 16, 2023
Excellent experience and my primary also followed up with me on my chart.
Jun 09, 2023
I always receive excellent care .
Jun 05, 2023
Already being excellent is hard to improve on.
Jun 05, 2023
All are great
May 07, 2023
[...]. Everything was good.
May 01, 2023
[...]. Outstanding experience as always.
Apr 30, 2023
Jana is great.
Apr 28, 2023
PA Jana is wonderful. [...]
Mar 13, 2023
PA Allen has been the change I needed; she listens! Explains things based on me and not my family, which uses the same practice -> different dr. PA Allen has been wonderful.
Feb 27, 2023
Everything went well for this visit!
Feb 23, 2023
The whole office is very friendly and professional.
Jan 27, 2023
Jana is very caring and attentive
Jan 25, 2023
All my experiences have been positive
Jan 12, 2023
No issues..
Jan 12, 2023
Jana, not sure of the names but long time nurse in office and the women at my check out werd and always great!!
Dec 19, 2022
All GOOD.
Dec 07, 2022
Providers should be attune to their patient, listen respectfully and answer questions thoroughly. Regardless if my concern is valid, as a patient/customer, my concerns should be treated with compassion and awareness.
Nov 30, 2022
I've had high blood pressure for the last 15 years. Seen different doctors & PA's & I had a appointment moved and saw Jana Allen & she changed my meds & I'm doing very well with my BP. Very appreciative!!! And I'm comfortable talking to her.
Oct 22, 2022
Jana is always professional, thorough, and helpful.
Oct 14, 2022
Jana made me feel completely comfortable
Sep 27, 2022
[...] everyone in that office are great & very helpful.
Jul 25, 2022
All nurses for Dr. Herberg & visit with Jana on [...] were excellent and comforting caregivers!
Jul 18, 2022
PA Jana, she listens, caring and explains very well.
Jul 10, 2022
Jana always listens & never makes me feel rushed. She is great. (Jana Allen PA.)
Jun 24, 2022
[...] Excellent care
May 07, 2022
The physical seemed rushed and not as complete as in past
Apr 21, 2022
[...] all went well.
Apr 20, 2022
Jana is the greatest! :)
Apr 13, 2022
Jana took time with me and listened.
Mar 16, 2022
[...] it was fine.
Feb 15, 2022
Everything went well and don't need any change.
Feb 09, 2022