Contact
Benjamin T. Crane, M.D., Ph.D.
View Contact & SchedulingLocations
Clinton Woods
2365 South Clinton Avenue, Suite 200
Rochester, NY 14618
Clinton Woods
2365 South Clinton Avenue, Suite 200
Rochester, NY 14618
About Me
Dr. Crane is a graduate of the M.D.-Ph.D. program at University of California, Los Angeles where he got a Ph.D. studying vestibular control of eye movement in humans. He continued at UCLA for his internship and residency in otolaryngology. During residency he won awards for best resident research project and was chosen by his peers to get the resident teaching award. After completing his residency, Dr. Crane remained at UCLA as a faculty member where he continued resident teaching as well as did research supported by a fellowship from the Giannini Family Foundation. Dr. Crane completed a 2 year ACGME accredited neurotology fellowship at Johns Hopkins in June of 2009. During his time there he was awarded the American Neurotology Society fellows award.
Dr. Crane's Areas of Expertise:
• Single sided deafness
• Cochlear implants
• Acoustic Neuroma (Vestibular Schwannoma)
• Otosclerosis
• Cholesteatoma
• Vestibular disorders
• Superior canal dehiscence syndrome
• Facial nerve disorders
Certified Specialties
Neurotology - American Board of Otolaryngology
Otolaryngology, Head And Neck Surgery - American Board of Otolaryngology
Faculty Appointments
Professor - Department of Otolaryngology (SMD)
Professor - Department of Biomedical Engineering (SMD) - Joint
Credentials
Residency & Fellowship
Fellowship, Johns Hopkins University School of Medicine. 2007 - 2009
Fellowship, Jules Stein Eye Institute. 2006 - 2007
Residency, Otolaryngology, Mattel Children's Hospital at UCLA Medical Center. 2001 - 2006
Internship, Surgery (General Surgery), University of California at Los Angeles. 2000 - 2001
Education
MD | University of California Los Angeles. 2000
Awards
Clinician Scientist Award. 2010 - 2010
American Neurotology Society fellows award. 2008
Chair, Vestibular System Properties & Function Symposium. 2006
A.R.O. Resident Travel Award. 2006
Elected favorite chief by fellow residents. 2006
Best resident research presentation. 2005
Barany Society travel award. 2002
The Society for the Neural Control of Movement student travel award. 1998
Optical Society of America student travel award. 1997
Department of Ophthalmology National Research Training Grant. 1997 - 1998
Research
A graduate of the M.D.-Ph.D. program at the University of California, Los Angeles, Crane remained at UCLA as a faculty member, where he continued resident teaching and conducted research supported by a fellowship from the Giannini Family Foundation. He most recently was a clinical instructor at Johns Hopkins Hospital when he completed a residency program in neurotology. Dr. Crane's practice involves all aspects of otology and neurotology including treatment of hearing, balance disorders and surgery of the ear and lateral skull.
Research Lab
Patents
Methods and Systems for Treatment of Vestibular Disorders
Issue date: October 27, 2015
Patent #: 9,167,998
Country: United States
Inventors: Benjamin T Crane
Publications
Journal Articles
Yakouma MA, Anson E, Crane BT
PloS one.. 2025 20 (5):e0323348. Epub 05/28/2025.
Castle MS, Wang W, Bender MT, Crane BT, Sakano H
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2024 September 145 (8):e614-e616. Epub 07/03/2024.
Geno O, Critelli K, Arduino C, Crane BT, Anson E
Journal of vestibular research : equilibrium & orientation.. 2024 34 (2-3):83-92. Epub 1900 01 01.
Wong SJ, Strohl-Bryan AM, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2021 July 142 (6):e800. Epub 1900 01 01.
Rodriguez R, Crane BT
Journal of neurophysiology.. 2021 July 1126 (1):304-312. Epub 06/30/2021.
Rodriguez R, Crane BT
Journal of neurophysiology.. 2020 April 1123 (4):1369-1379. Epub 03/04/2020.
Steenerson KK, Crane BT, Minor LB
Seminars in neurology.. 2020 February 40 (1):151-159. Epub 01/27/2020.
Rodriguez R, Crane BT
Experimental brain research.. 2019 May 237 (5):1227-1237. Epub 03/07/2019.
Lambert PA, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2018 April 39 (4):e294-e296. Epub 1900 01 01.
Crane BT, Schubert MC
The Laryngoscope.. 2018 March 128 (3):713-718. Epub 05/23/2017.
Rodriguez R, Crane BT
PloS one.. 2018 13 (6):e0199097. Epub 06/14/2018.
Lin EP, Crane BT
AJNR. American journal of neuroradiology.. 2017 November 38 (11):2034-2043. Epub 05/25/2017.
Crane BT
Journal of neurophysiology.. 2017 September 1118 (3):1609-1621. Epub 06/14/2017.
Miller MA, Crane BT
PloS one.. 2017 12 (2):e0171332. Epub 02/13/2017.
Crane BT
Journal of neurophysiology.. 2016 September 1116 (3):1275-85. Epub 06/22/2016.
Miller MA, Crane BT
World journal of otorhinolaryngology - head and neck surgery.. 2016 September 2 (3):175-180. Epub 1900 01 01.
Miller MA, Kesarwani P, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2016 August 37 (7):e238-9. Epub 1900 01 01.
Kushner B, Allen PD, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2016 February 37 (2):190-5. Epub 1900 01 01.
Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2016 January 37 (1):115. Epub 1900 01 01.
O'Brien BM, Meyers SP, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2015 July 36 (6):e110-1. Epub 1900 01 01.
Crane BT
PloS one.. 2015 10 (8):e0135539. Epub 08/12/2015.
Miller MA, O'Leary CJ, Allen PD, Crane BT
PloS one.. 2015 10 (8):e0135335. Epub 08/17/2015.
Rosenblatt SD, Crane BT
PloS one.. 2015 10 (11):e0142109. Epub 11/04/2015.
Crane BT
Experimental brain research.. 2014 December 232 (12):3897-905. Epub 08/27/2014.
Schneider GT, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2014 June 35 (5):e195-8. Epub 1900 01 01.
Coniglio AJ, Crane BT
Journal of the Association for Research in Otolaryngology : JARO.. 2014 April 15 (2):305-17. Epub 01/10/2014.
Crane BT
Journal of the Association for Research in Otolaryngology : JARO.. 2014 February 15 (1):87-102. Epub 11/19/2013.
Coniglio AJ, Miller MC, Walter KA, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2013 August 34 (6):e42-4. Epub 1900 01 01.
Crane BT
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 2013 July 149 (1):175. Epub 1900 01 01.
Crane BT
Experimental brain research.. 2013 January 224 (2):165-78. Epub 10/14/2012.
Roditi RE, Kesarwani P, Barker EM, Yeaney GA, Walter KA, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2012 December 33 (9):e77-8. Epub 1900 01 01.
Crane BT
Experimental brain research.. 2012 November 223 (1):89-98. Epub 09/04/2012.
Roditi RE, Crane BT
Journal of the Association for Research in Otolaryngology : JARO.. 2012 June 13 (3):381-401. Epub 03/09/2012.
Roditi RE, Crane BT
Experimental brain research.. 2012 June 219 (3):369-79. Epub 05/05/2012.
Crane BT
Experimental brain research.. 2012 June 219 (4):477-87. Epub 05/05/2012.
Roditi RE, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2012 January 33 (1):e1-2. Epub 1900 01 01.
Crane BT
PloS one.. 2012 7 (12):e51383. Epub 12/07/2012.
Francis HW, Makary C, Halpin C, Crane BT, Merchant SN
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2011 October 32 (8):1198-204. Epub 1900 01 01.
Crane BT, Gottschalk B, Kraut M, Aygun N, Niparko JK
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2010 October 31 (8):1215-20. Epub 1900 01 01.
Crane BT, Carey JP, McMenomey S, Minor LB
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2010 August 31 (6):1009-10. Epub 1900 01 01.
Crane BT, Lin FR, Minor LB, Carey JP
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2010 January 31 (1):140-6. Epub 1900 01 01.
Kahane J, Crane BT
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2009 September 30 (6):865-6. Epub 1900 01 01.
Crane BT, Minor LB, Della Santina CC, Carey JP
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2009 August 30 (5):619-24. Epub 1900 01 01.
Crane BT, Minor LB, Carey JP
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 2009 May 140 (5):771. Epub 1900 01 01.
Crane BT, Minor LB, Carey JP
The Laryngoscope.. 2008 October 118 (10):1809-13. Epub 1900 01 01.
Crane BT, Minor LB, Carey JP
Otology & neurotology : official publication of the American Otological Society, American Neurotology Society [and] European Academy of Otology and Neurotology.. 2008 August 29 (5):699-705. Epub 1900 01 01.
Temporal Bone Histopathology Case of the Month: Tuberculous Otitis Media
Kahane J.; and Crane BT.
Otology & Neurotology. 2008; : epublished ahead of print.
Demer JL, Clark RA, Crane BT, Tian JR, Narasimhan A, Karim S
Progress in brain research.. 2008 171 :21-8. Epub 1900 01 01.
Crane BT, Tian J, Ishiyama A, Demer JL
Investigative ophthalmology & visual science.. 2007 December 48 (12):5512-22. Epub 1900 01 01.
Tian JR, Crane BT, Ishiyama A, Demer JL
Experimental brain research.. 2007 September 182 (2):143-55. Epub 06/05/2007.
Crane BT, Tian JR, Demer JL
Investigative ophthalmology & visual science.. 2007 May 48 (5):2076-83. Epub 1900 01 01.
Shifts in Listing's Plane Produced by Vertical Axis Rotation: Sustained Ocular Torsion Due to Semicircular Canal Stimulation
Crane BT.; Tian JR.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2007; 5(48): 2076-2083.
Three Dimensional Kinematics of Rapid Compensatory Eye Movements in Humans with Unilateral Vestibular Deafferentation
Tian JR.; Crane BT.; and Demer JL.
Experimental Brain Research. 2007; 2(182): 143-155.
Unilateral Vestibular Deafferentation and Eye Position Misdirect the Initial Vestibulo-ocular Reflex: A Model Based Study
Crane BT.; Tian JR.; Ishiyama A.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2007; 12(48): 5512-5522.
Crane BT, Tian J, Demer JL
Investigative ophthalmology & visual science.. 2006 April 47 (4):1426-38. Epub 1900 01 01.
Temporal Dynamics of Ocular Position Dependence of the Initial Human Vestibulo-ocular Reflex
Crane BT.; Tian JR.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2006; 4(47): 1426-1438.
Crane BT, Tian J, Demer JL
Investigative ophthalmology & visual science.. 2005 August 46 (8):2800-9. Epub 1900 01 01.
Demer JL, Crane BT, Tian JR
Annals of the New York Academy of Sciences.. 2005 April 1039 :15-25. Epub 1900 01 01.
Crane BT, Tian JR, Demer JL
Annals of the New York Academy of Sciences.. 2005 April 1039 :26-35. Epub 1900 01 01.
Tian JR, Crane BT, Demer JL
Annals of the New York Academy of Sciences.. 2005 April 1039 :489-93. Epub 1900 01 01.
Crane BT, Tian JR, Ishiyama A, Demer JL
Experimental brain research.. 2005 March 161 (4):519-26. Epub 10/19/2004.
Initiation and cancellation of the human linear vestibulo-ocular reflex after unilateral deafferentation
Crane BT.; Tian JR.; Ishiyama A.; and Demer JL.
Experimental Brain Research. 2005; 4(161): 519-526.
Human surge linear vestibulo-ocular reflex during tertiary gaze viewing
Tian JR.; Crane BT.; and Demer JL.
Annals New York Academy of Sciences. 2005; : 489-493.
Human angular vestibulo-ocular reflex initiation: Relationship to Listing's Law
Crane BT.; Tian JR.; and Demer JL.
Annals New York Academy of Sciences. 2005; : 26-35.
Human angular vestibulo-ocular reflex axis disconjugacy: Relationship to magnetic resonance imaging evidence of globe translation
Demer JL.; Crane BT.; and Tian JR.
Annals New York Academy of Sciences. 2005; : 15-25.
Kinematics of Vertical Saccades During the Yaw Vestibulo-ocular Reflex in Humans
Crane BT.; Tian JR.; and Demer JL.
Investigative Ophthalmology and Visual Science. 2005; 8(46): 2800-2809.
Tian JR, Crane BT, Demer JL
Experimental brain research.. 2003 August 151 (4):435-45. Epub 07/04/2003.
Crane BT, Tian J, Wiest G, Demer JL
Experimental brain research.. 2003 January 148 (2):247-55. Epub 11/20/2002.
Initiation of the human heave linear vestibulo-ocular reflex
Crane BT.; Tian JR.; Wiest G.; and Demer JL.
Experimental Brain Research. 2003; : 247-255.
Vestibular catch-up saccades augmenting the human transient heave vestibulo-ocular reflex
Tian JR.; Crane BT.; and Demer JL.
Experimental Brain Research. 2003; : 435-445.
Tian JR, Crane BT, Wiest G, Demer JL
Experimental brain research.. 2002 July 145 (2):142-9. Epub 05/28/2002.
Tian JR, Crane BT, Wiest G, Demer JL
Annals of the New York Academy of Sciences.. 2002 April 956 :574-8. Epub 1900 01 01.
Impaired linear vestibulo-ocular reflex initiation and vestibular catch-up saccades in older persons
Tian JR.; Crane BT.; Wiest G.; and Demer JL.
Annals of the New York Academy of Sciences. 2002; : 574-578.
Effect of aging on the human initial interaural linear vestibulo-ocular reflex
Tian JR.; Crane BT.; Wiest G.; and Demer JL.
Experimental Brain Research. 2002; 2(145): 142-149.
Wiest G, Tian JR, Baloh RW, Crane BT, Demer JL
Brain : a journal of neurology.. 2001 December 124 (Pt 12):2407-16. Epub 1900 01 01.
Demera JL, Crane BT
Annals of the New York Academy of Sciences.. 2001 October 942 :148-61. Epub 1900 01 01.
Demer JL, Crane BT, Tian JR, Wiest G
Annals of the New York Academy of Sciences.. 2001 October 942 :428-45. Epub 1900 01 01.
Wiest G, Tian JR, Baloh RW, Crane BT, Demer JL
Annals of the New York Academy of Sciences.. 2001 October 942 :505-7. Epub 1900 01 01.
Wiest G, Demer JL, Tian J, Crane BT, Baloh RW
Journal of neurology, neurosurgery, and psychiatry.. 2001 July 71 (1):53-7. Epub 1900 01 01.
Vestibular function in severe bilateral vestibulopathy
Wiest, G.; Demer, JL.; Tian, JR.; Crane, BT.
Journal of Neurology, Neurosurgery, and Psychiatry. 2001; 71(1): 53-57.
Otolith function in cerebellar ataxia due to mutations in the calcium channel gene CACNA1A
Wiest G.; Tian JR.; Baloh RW.; Crane BT.; and Demer JL.
Brain. 2001; pt 12(124): 2407-2416.
Ocular compensation due to labyrinthine input during natural motion
Demer JL.; and Crane BT.
Annals of the New York Academy of. 2001; : 148-161.
New tests of vestibular function
Demer JL.; Crane BT.; Tian JR.; and Wiest G.
Annals of the New York Academy of Sciences. 2001; : 428-445.
Initiation of the linear vestibulo-ocular reflex in cerebellar dysfunction
Wiest G.; Tian JR.; Baloh RW.; Crane BT.; and Demer JL.
Annals of the New York Academy of Sciences. 2001; : 505-507.
Crane BT, Demer JL
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 2000 July 123 (1 Pt 1):22-9. Epub 1900 01 01.
Tian J, Crane BT, Demer JL
Experimental brain research.. 2000 April 131 (4):448-57. Epub 1900 01 01.
Crane BT, Tian JR, Demer JL
Experimental brain research.. 2000 February 130 (4):486-96. Epub 1900 01 01.
Crane BT, Demer JL
Journal of neurophysiology.. 2000 January 83 (1):38-49. Epub 1900 01 01.
Effect of adaptation to telescopic spectales on the initial human horizontal vestibulo-ocular reflex.
Crane, BT.; and Demer, JL.
Journal of Neurophysiology. 2000; 83: 38-49.
Asymmetry of oculomotor and perceptual vestibular processing in humans with unilateral vestibular deafferentation.
Crane, BT.; Tian, JR.; Demer, JL.
Journal of Vestibular Research. 2000; 10(6): 259-269.
Initial vestibulo-ocular reflex during transient angular and linear acceleration in human cerebellar dysfunction
Crane BT.; Tian JR.; and Demer JL.
Experimental Brain Research. 2000; : 486-496.
Effects of cerebellar and vestibular deficits on gaze and torso stability during ambulation.
Crane BT.; and Demer JL.
Otolaryngology - Head and Neck Surgery. 2000; : 22-29.
Vestibular catch-up saccades in labyrinthine deficiency
Tian JR.; Crane BT.; and Demer JL.
Experimental Brain Research. 2000; 4(131): 448-457.
Crane BT, Tian J, Demer JL
Journal of vestibular research : equilibrium & orientation.. 2000 10 (6):259-69. Epub 1900 01 01.
Crane BT, Demer JL
Biological cybernetics.. 1999 August 81 (2):109-18. Epub 1900 01 01.
Crane BT, Demer JL
Experimental brain research.. 1999 July 127 (1):67-74. Epub 1900 01 01.
Crane BT, Demer JL
Experimental brain research.. 1999 April 125 (3):335-43. Epub 1900 01 01.
Horizontal vestibulo-ocular reflex and head stability in response to torso perturbations during visual search
Crane BT.; and Demer JL.
Experimental Brain Research. 1999; : 335-343.
Latency of voluntary cancellation of the human vestibulo-ocular reflex during transient yaw rotation
Crane BT.; and Demer JL.
Experimental Brain Research. 1999; : 67-74.
A linear canal-otolith interaction model to describe the human vestibulo-ocular reflex
Crane BT.; and Demer JL.
Biological Cybernetics. 1999; : 109-118.
Crane BT, Demer JL
Journal of neurophysiology.. 1998 September 80 (3):1151-66. Epub 1900 01 01.
Crane BT, Demer JL
Experimental brain research.. 1998 September 122 (2):235-46. Epub 1900 01 01.
Demer JL, Crane BT
Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery.. 1998 July 119 (1):78-88. Epub 1900 01 01.
Human horizontal vestibulo-ocular reflex initiation: effects of angular acceleration, linear acceleration, stimulus intensity, target distance, and unilateral deafferentation.
Crane, BT.; Demer, JL.
Journal of Neurophysiology. 1998; 80(3): 1151-1166.
Vision and vestibular adaptation
Demer JL.; and Crane BT.
Otolaryngology- Head and Neck Surgery. 1998; : 78-88.
Gaze stabilization during dynamic posturography in normal and vestibulopathic humans
Crane BT.; and Demer JL.
Experimental Brain Research. 1998; : 235-246.
Crane BT, Demer JL
Journal of neurophysiology.. 1997 October 78 (4):2129-44. Epub 1900 01 01.
Crane BT, Viirre ES, Demer JL
Experimental brain research.. 1997 April 114 (2):304-20. Epub 1900 01 01.
Human gaze stabilization during natural activities: translation, rotation, magnification, and target distance effects.
Crane, BT.; Demer, JL.
Journal of Neurophysiology. 1997; 78(4): 2129-2144.
The human horizontal vestibulo-ocular reflex during combined linear and angular acceleration
Crane B.T.; Viirre E.S.; and Demer JL.
Experimental Brain Research. 1997; 114: 304-320.
Books
Glasscock and Shambaugh Surgery of the Ear (2010)
Chapter: Surgical treatment of peripheral vestibular disease
Authors: Crane BT, Carey JP, Minor LB
Publisher: PMPH USA 2010
Glasscock and Shambaugh Surgery of the Ear (2010)
Chapter: Surgical Anatomy of the Temporal Bone and Dissection Guide
Authors: Bojrab DI, Balough BJ, Crane BT
Publisher: PMPH USA 2010
Oxford American Handbook of Geriatric Medicine (2010)
Chapter: Ears
Authors: Crane BT
Publisher: Oxford University Press 2010
Cummings Otolaryngology: Head and Neck Surgery (2010)
Chapter: Peripheral vestibular disorders
Authors: Crane BT, Schessel DA, Nedzelski J, Minor LB
Publisher: Mosby 2010
Cummings Otolaryngology: Head and Neck Surgery (2010)
Chapter: Central vestibular disorders
Authors: Crane BT, Eggers SD, Zee DS, Baloh RW
Publisher: Mosby 2010
Otologic Surgery (2009)
Chapter: Surgical treatment of peripheral vestibular disorders
Authors: Crane BT, Carey JP, and Minor LB
Publisher: Saunders 2009
The human vestibulo-ocular reflex: Dependence of viewing distance, translation.. (1998)
Authors: Crane, B T
Publisher: UMI Company, Ann Arbor 1998
Ratings & Comments
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Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
Dr Crane diagnosed and fixed my ear problems
Oct 29, 2025
The 2 hour drive [...] was worth it.
Oct 24, 2025
Dr. Crane explained everything in clear language and I am glad I consulted with him
Oct 17, 2025
Dr. Crane was a great doctor !
Oct 16, 2025
Dr Crane and his resident Dr were excellent listeners and explained my condition thoroughly and answered all my questions patiently
Oct 12, 2025
Doctor was very matter of fact and to the point. Answered my questions but seemed in a hurry.
Oct 05, 2025
I appreciate Dr. Crane seeing me and getting me an appointment the next day
Oct 02, 2025
Dr was dismissive and non-communicative, always is
Sep 08, 2025
Dr. Crane explained the results of the CT scan and what would be involved in his recommended surgery. He answered all of my questions.
Sep 08, 2025
Dr. Crane was knowledgeable and actually seemed to be able to answer questions that had stumped other clinicians and listened to my concerns
Aug 27, 2025
[...] Dr Crane spent less than 5 minutes with me was completely focused on something else when I told my story and [...] within minutes and showed me the door. [...]
Aug 25, 2025
There really isn't any discussion or care for how I'm feeling or about my symptoms.
Aug 14, 2025
Dr. Crane is the best. Personable, trust worthy, and smiles.
Aug 12, 2025
Dr. Crane is knowledgeable and explained all that was going on. He truly cares.
Aug 02, 2025
[...] Dr. Crane not so much. Had very little to offer and wasn't very talkative.
Aug 01, 2025
Dr Crane is a fine professional down to earth doctor! I appreciate him!
Jul 25, 2025
Dr Crane is EXCELLENT! He knew the genesis of my problem ive had for DECADES that no other doctor, including UR doctors, knew. What a relief to know im in good hands after years of searching, PT etc. Give him a raise so he never leaves.
Jul 15, 2025
I came from the [...] to see Dr. Crane. He answered all my questions and offered a solution to my problem.
Jul 04, 2025
I know he's good at what he does but he doesn't really explain things or tell me about after care or possible issues after treatment. For example-didn't tell me to not get ear wet after ear tube placement [...]. He just put the tube in and sent me off without saying anything [...].
Jul 03, 2025
This is mainly for the Resident I saw. The doctor was okay but didn't say much.
Jun 17, 2025
Dr Castle (resident) came in first and then proceeded to clean out [...] earwax. He was very gentle. When Dr. Crane came in, he listened to us and was very respectful to [...]. When he realized we drove in from [...], he recommended his partner who has an office in [...] which would cut our commute in half. He was very understanding
Jun 10, 2025
One very important issues I had was not addressed to my satisifaction
May 10, 2025
I only got like 5 min, so that's rather short
May 08, 2025
Very informative
Apr 27, 2025
Dr Crane is absolutely the worst Dr experience I've ever had with URMC. Doesn't listen, doesn't seem to care, offers no solutions. Highly dissatisfied.
Apr 24, 2025
Dr Gasparino is a genuinely caring and knowledgeable physician.
Apr 12, 2025
I felt very comfortable with the Dr. He took the time to answer all my questione
Apr 10, 2025
He is kind, careful and caring in addition to being an excellent doctor, goes out of his way for patients.
Apr 10, 2025
Dr. Crane was very informative. I have a cochlear implant on my right ear that was performed by Dr. [...], who recently retired. So I was getting established with Dr. Crane to follow me with any issues and possibly having an implant done in the future on my left ear as I have [...] disease in that ear. Very helpful and informative I will definitely see him again in the future
Apr 09, 2025
Dr Crane seemed to have little time or patience for introductory meeting. While I recognize he is a surgeon and focuses on that I found his responses to my questions minimal with little desire to engage in discussion. Basically he said it is what it is - up to you to get the facts and decide on course of action
Apr 06, 2025
I got limited feedback from this Dr. He didn't give me any definitive answers or advice. Very disappointing. He basically said he couldn't help me.
Mar 30, 2025
The resident was informed, thorough and kind. The ENT was somewhat dismissive of my concerns.
Mar 27, 2025
I wish I would've known about all the pain after surgery I could've used more meds
Mar 27, 2025
I experienced him as professional and knowledgeable. He seemed relaxed, but did not act like he wanted to be my best friend (which was good).
Mar 12, 2025
Dr did not go over my test, what it meant, what kind of loss I had with my hearing. I had to ask. I was very upset about my hearing loss and I didn't feel that the doctor understood why or tried to help me. I felt like he was basically saying there is nothing you can do about your problems with your hearing. He didn't even ask me any questions. He looked inside both ears for 2 seconds and that was it. Not happy at all with this visit.
Mar 06, 2025
Again, the best
Feb 18, 2025
He showed little concern about the patient and the ramifications of the procedure. He provided no information unless asked. I think a surgeon should explain the procedure, risks and what to expect postop. This should be routine and complete for all patients.
Feb 15, 2025
Dr. Crane isn't the warmest of guys, but he gets the job done.
Feb 11, 2025
I came to Dr. Crane to diagnose and understand my symptoms of dizziness and hearing loss. I have traveled far and wide ([...]) to see two other specialists whose qualifications in otology are adequate to address to treat this kind of problem. Dr. Crane was recommended by one of these doctors as well as by several audiologists I have worked with closer to home ([...]). Dr. Crane provided a diagnosis that validates the diagnosis of the other specialists I saw, but was able to go well beyond them in deepening my understanding of the diagnosis and in providing a reasonable and actionable treatment strategy. He was also patient in answering my questions and in providing further explanations when I needed clarification. I am now confident that I can move forward with a treatment plan that will, I pray, improve my symptoms.
Feb 10, 2025
Good
Feb 08, 2025
Dr Crane was wonderful. He was prepared and caring.
Feb 06, 2025
This was my first visit with Dr. Crane. I saw him for approximately 10 minutes tops. He looked in my ears. When I asked about the dual sounds I was hearing he did name it. [...] No future appointment. End of report.
Jan 29, 2025
OK
Jan 18, 2025
Answered all my questions
Jan 12, 2025
I never knew it existed BUT would definitely refer someone that could benefit from what they offer.
Jan 09, 2025
[...] Dr. Crane came in and restated what Dr. [...] had told me. And then left.
Jan 07, 2025
Doctor understood my problem and we had a meaningful discussion which led to decisions and follow-up recommendations. The doctor was very compassionate and he let me make the decision as to next steps (none).
Jan 02, 2025
The visit was rushed. [...] the provider came in and was barely in there for 5 minutes. He didn't even sit down. [...] I barely got out my questions before he was trying to leave again. [...]
Dec 20, 2024
Always great!
Dec 05, 2024
Very helpful in making it easy to relax and decide what to do.
Nov 15, 2024
Dr Crane is a great Dr.
Nov 09, 2024
Very attentive and focused on solving the issue on hand
Nov 08, 2024
Good experience
Nov 03, 2024
I feel like I'm in very good care
Oct 27, 2024
Doctor should learn to look at patient directly instead of diverting to his screen. Little empathy
Oct 24, 2024
All doctors were great. Christina Bauer and Dr Crane
Oct 23, 2024
Dr. Crane was impressive. I can't recall the assistant's full name but they too were ourstanding.
Oct 06, 2024
I was there for having a hearing loss. Provider did not try to talk slower or more clearly to help me understand the process. No procedure details were given. No manufacture information was given. [...]
Oct 02, 2024
Very good
Sep 30, 2024
Dr. Crane explained everything very well. Answered all questions asked. He was very patient and kind.
Sep 29, 2024
Doctor Orlando and Doctor Crane were excellent
Sep 29, 2024
I'm so happy and thankful I got my second CI! Thank you for taking excellent care of me, Dr. Crane.
Sep 26, 2024
Didn't seem too interested in my issue
Sep 12, 2024
Very disappointed. [...].
Aug 15, 2024
Dr Crane was excellent. He listened to what I had to say and answered all of my questions. He took the time to explain everything in a way that I understood.
Aug 09, 2024
Always excellent!
Aug 01, 2024
Dr. Crane was amazing! He explained everything very well, seemed very knowledgeable in the field and talked us through all of his decisions and the reasoning.
Jul 21, 2024
Took time and answered all questions
Jul 13, 2024
[...] He did not include these symptoms in my visit notes. He spent very little time with me, rushed through the appt and sent me away [...]. I do not think I will continue to see Dr. Crane in the future.
Jun 18, 2024
Dr. Crane has always given excellent care
Jun 06, 2024
Professional. Knowledgeable AttentiveI would highly recommend Dr Crane and his staff
May 27, 2024
The doctor seemed to understand very well my problem (which I DIDN'T understand. [...] I may need the kind of physical therapy he told me about. [...]
May 26, 2024
Doctor walked in [...] arrogant. Just told me that I needed surgery and how they did it right off the bat [...]! [...] Acted very rushed and couldn't be bothered with questions and concerns.
May 20, 2024
Dr Crane is an exceptional provider. We traveled over 150 miles to see him one way
May 14, 2024
Dr Crane was very confident with the procedure he performed. Everything went as expected and explained and the follow-up care was the same.
Apr 28, 2024
I think Dr. Crane is clearly very intelligent, [...] very knowledgeable, but I think he's overbooked and can't/doesn't spend enough time with patients [...]
Apr 27, 2024
Used medical jargon I could not understand and needed to ask to be explained in layman's terms. [...]
Apr 18, 2024
[...] This visit I was seen by Dr. Cole and very briefly by Dr. Crane. Both drs are great!
Apr 09, 2024
They were so concerned
Apr 08, 2024
A job very well done
Apr 01, 2024
Dr. Crane was the first doctor who really listened to me. He gave me several options and we discussed each before making a step by step plan. We has been terrific so far.
Mar 26, 2024
Dr. Crane has no "bedside manners". [...] Just not the warm and fuzzy Dr. [...] What he did was a success, so maybe according to him, he did his job. and that's that.
Mar 12, 2024
At one point, he looked at his watch while I was talking with him. It made me uncomfortable, and that he was done listening.
Feb 12, 2024
Dr. Crane listened to me discuss my health issues - He seemed understanding and supportive. Then he left the room and came back with a packet of information and said this is what I think you have - He didn't go over the packet very well. He didn't discuss why he thinks I have particular problem. The packet is more helpful than the visit to see him.
Jan 31, 2024
Provider was very skilled, professional and friendly. I felt very confident, which is a rarity I feel with some providers.
Jan 26, 2024
[...] There was very little communication on how to deal with my problem.
Jan 25, 2024
Dr. Crane is excellent.
Jan 21, 2024
Dr. Crane listened very carefully to my concerns about my situation, addressing items he could directly help me with, and consulting quickly with others in the practice for further follow up. This resulted in immediate referrals which are already underway.
Jan 18, 2024
Doctor Crane take more than enough timeTo make sure I understand whatever the issue is. I feel listened to, well care for and informed.
Dec 19, 2023
Excellent doctor. He is going beyond to provide treatment as soon as possible
Dec 17, 2023
Doctor did not tell me about intervention or possible side effects before doing so!
Dec 14, 2023
Had to ask for layperson explanation several times, Dr didn't seem interested in how to clear problem with my ear
Dec 05, 2023
Dr. Crane seems competent, I trust his professional ability and opinion. He spent a majority of his time typing on the computer and looking at the information on the computer, which I understand, but I would have liked a little more direct face-to-face interaction. I realize the options are limited regarding treatment, but this is new to me. A little more personable approach would have been appreciated.
Oct 22, 2023
This was my 4th visit with Dr Crane. I must say my impression of him improved each time I saw him. I appreciate his expertise. He remembered a personal event I had shared with him previously unrelated to my health. That made me feel like he saw me as person, not a patient with hearing loss.
Oct 12, 2023
Highly recommend Dr Crane. Very caring and answered my questions in terms I could understand. Never felt rushed I cant say enough how highly I regard Dr Crane and his staff. I felt he really cares about his patients. I trust him
Oct 12, 2023
Dr Crane is gifted and skilled. He is the first person to connect migraines to my dizziness problems out of all medical appts
Oct 05, 2023
Bedside manner less than desired
Sep 11, 2023
Overall discussion was very good, no discussion of treatment was done due to the need for more information about my condition, treatment to be discussed at next visit
Aug 20, 2023
Dr Crane was phenomenal. Best Doctor we have seen regarding my situation. Spot on and very relatable.
Aug 20, 2023
Dr Crane listens carefully and is very knowledgable
Aug 13, 2023
Dr Bauer, my audiologist , immediately put me at ease and was so kind and encouraging! She went over results and explained that Dr Crane would cover my opinions when I met with him. (I saw her before lunch , broke for lunch and headed back for Dr Crane.). Dr Crane was very prompt, and patient with mine, and my husbands questions. We were quite impressed with the entire experience.
Aug 03, 2023
Dr Crane went above and beyond by contacting the audiologist to solve a problem with my cochlear processor
Aug 02, 2023
Overall this was a very positive experience.
Jul 30, 2023
Dr. Crane was very thorough, professional and courteous. He listened to and answered all my questions.
Jun 24, 2023
Dr. Crane is a very skilled surgeon, but he doesn't offer information unless you ask a question. So you have to know what to ask.
Apr 20, 2023
MD seemed hurried and distracted - [...] his attention was at the computer as a health care professional I am sensitive to this.
Mar 27, 2023
My experience with UR Medicine continues to be excellent!
Mar 23, 2023
I just think he might have spent a little more time examining my ear.
Mar 23, 2023
Provider bedside manner could be improved. Better eye contact and other body language to demonstrate more care and attentiveness while patient is speaking.
Feb 16, 2023
I had high expectations for this visit with Dr. Crane who was highly recommended. He barely asked me any questions about myself and my condition. It was as if he had already decided how to "treat" my problem before trying to troubleshoot or identify root causes. He treated my disease, he did not treat ME or my own personal symptoms or issues. He even told me to not bother with completing all of the paperwork that the receptionist had given me to fill out, as I was only half way through completing when he came into the room. That is how little he cared about my personal symptoms. Highly disappointed with this office visit and Dr. Crane's general attitude toward me, his apathy and his lack of being willing to explore possibilities to help me. I left feeling defeated and extremely disappointed. I will never ever be back to this office.
Feb 12, 2023
[...] The doctor was reassuring that there was no concern and no need for care based on old tests done by my previous specialist, even though my previous specialist had suggested I see him to check about this new symptom.
Jan 31, 2023
Appointment was for a future medical procedure. Which was discussed in depth. I arrived with a current medical problem that I was being treated for that he diagnosed as being unrelated to my future procedure. He explained what he thought my current condition was caused by and proceeded to treat my current condition. I am so grateful he relieved the severity of my discomfort. Very thankful he took it upon himself to come to my aid outside of my scheduled consultation. What a great Doctor!
Jan 28, 2023
Dr. Crane is very knowledgeable and has a good reputation in the industry. He is friendly but not overly communicative. He could have shared more information, because sometimes the patient doesn't know important questions to ask.
Jan 25, 2023