Parking Information
- Our six-floor ramp garage is attached to Strong Memorial Hospital and Golisano Children’s Hospital. You can enter the garage from the main hospital drive off Elmwood Avenue or from East Drive between Elmwood Avenue and Crittenden Boulevard [see Map (PDF)].
- The East Drive Visitor Lot is located near the Crittenden Boulevard loop entrance.
- The South Visitor Lot is located on Crittenden Boulevard, next to the University of Rochester School of Nursing at 255 Crittenden Boulevard.
Fees
| Time | Rate |
|---|---|
| 0 - 60 minutes | $2.00 |
| 60 minutes - 2 hours | $4.00 |
| 2 hours - 24 hours | $5.00 |
Please note: Visitors who misplace their parking ticket will be charged the maximum daily rate of $5.00.
Parking Passes and Validation Stickers
If you will be leaving and returning on the same day, you are eligible to receive a parking pass. When you exit the lot, request a receipt at the exit booth. Redeem your receipt for a pass at any of the locations listed below.
Multiple-day parking passes may be purchased for $5.00 per day.
Validation stickers may be purchased (minimum of three and a maximum of ten) at any of the locations listed below. The cost of a sticker is $3.50 and is good for one exit up to $5.00. Stickers do not expire.
Bone Marrow Transplant patients and parents of pediatric patients may purchase double the maximum number of validation stickers at a special rate upon presentation of admission paperwork to the Cashier’s Office only.
Locations
- The Cashier's Office, located on the ground level Room G-1405. Hours: Monday through Friday 8:30 a.m. - 8:00 p.m., Saturdays 8:30 a.m. - 2:00 p.m., and Sundays 10:00 a.m. - 2:00 p.m. For more information call 585-275-4681.
- The Gift Shop (for one-day passes only), located in the Main Lobby directly behind the Information Desk (as you stand with your back to Elmwood Avenue). Hours: Monday through Friday 8:30 a.m. - 7:30 p.m., and weekends 11:30 a.m. - 6:30 p.m. For more information call 585-275-2577.
- Ramp Garage Office. Hours: Monday through Friday 7:45 a.m .- 8:00 p.m., Sat/Sun 2:00 p.m. - 6:00 p.m. For more information call 585-273-4226.
- Ambassador desk, located in the Main Lobby. Hours: Monday through Friday 8 a.m. - 4:30 p.m.
- Medical Center Parking Office, located in G-6037. Hours: Monday through Friday 7:45 a.m. - 4:30 p.m. For more information, call 585-275-4524.
Valet Parking Services
This convenient service is available weekdays from 8:00 a.m. to 5:00 p.m. at the hospital’s main entrance off Elmwood Avenue. A $7 fee covers both valet service and parking.
To use our Valet Parking Service
- Drive into the traffic circle and signal a Parking Representative or a Hospital Ambassador.
- At the end of your visit, hand the valet your valet stub to have your vehicle retrieved. Or, you can call the number printed on the bottom of the valet stub to arrange to have your car waiting for you.
- If you are leaving the hospital after 5:00 p.m., go to the main lobby information desk or call 585-275-2182 to retrieve your vehicle.
Parking at the Emergency Department
- To get to the Emergency Department turn into the main entrance of Strong Memorial Hospital and take the first right.
- If you are driving yourself, park in the adjacent lot. The Emergency Department lot is for patients who drive themselves only.
- If you are bringing in a patient you can drop them off at the door (do not go to the ambulance bay) and then park in the hospital parking garage.
Contact
- Ramp Garage Parking: 585-273-4226
- Medical Center Parking Office: 585-275-4524
Both offices are open Monday through Friday 7:45 a.m. to 4:30 p.m.


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