UR Medicine / Mental Health & Wellness / Emergency Services Mental Health Emergency Services If you or someone you care about is having a mental health emergency of self-harm or of harming others, call 988 immediately. Crisis Call Line (585) 275-8686 Counselors are available 24 hours a day, seven days a week, to offer support and help if you are in a mental health crisis. Learn what to expect Mobile Crisis Team For people who live in Monroe County and are experiencing an emotional or behavioral difficulty that could lead to a mental health crisis, we can bring help to you. Learn how we can help Steps for Seeking Help for Your Child A step-by-step guide for seeking help when your child or adolescent is facing a behavioral health problem or crisis. View Seeking Help Guide Comprehensive Psychiatric Emergency Program The CPEP is part of the Medical Emergency department and will determine if inpatient hospital intervention is needed. Learn what to expect