Social Work

Our Services

Your child's social worker is involved in several aspects of your child's care—all with one goal: To help reduce the stress and emotional trauma that families experience when a child is injured or becomes ill. You can count on your social worker to be a counselor, advocate, liaison, educator, and a planner.

Here are some of the ways we can help:

Emotional Support/Crisis Intervention

Your social worker is a valuable asset when you first learn of your child's illness or injury. He or she can:

  • Provide you with an opportunity to share your fears
  • Help you focus on key information so you can make informed decisions
  • Assist you and your child as you work through the challenges of a chronic illness

We help children cope with anxiety, depression, stress, and grief. We help your whole family deal with those same emotions, as well as child behavior problems and family conflict.

Needs Assessment

Your social worker will work with you on a comprehensive evaluation of your family's social, environmental, financial, and emotional needs. He or she will create a plan on how your needs can be met and by whom. Early in the process your social worker takes the role of a liaison and advocates on behalf of your family.

Critical Resources

Critical resources may be available through your pediatric social worker. These resources include parking passes, food vouchers, accommodations, and transportation. If you have these or other needs, please discuss this with your pediatric social worker.

Discharge Planning

Your social worker works with the medical team to produce a seamless transition from hospital to home. They work closely with your family and can help facilitate transportation, supplies, medicines, and home care. Your social worker will refer you to community resources, if needed, so that you can receive ongoing assistance after leaving the hospital.

Support Services

Community Outreach Programs

Connect with Golisano Children's Hospital

Golisano Children's Hospital Development

Contact Us

Social Work
Golisano Children's Hospital
601 Elmwood Avenue
Box 650
Rochester, NY 14620
Phone: (585) 275-2851

Our Values

We believe that all patients should be treated with compassion and dignity. The uniqueness of each patient is recognized and respected.

We deliver services with a spirit of caring and a continuous need for excellence.

Our staff continually develops professional expertise, while engaging in ongoing quality improvement.

We create mutually respectful relationships with our colleagues throughout the Hospital and community in support of our commitment to outstanding service.