Pediatric Gastroenterology/Nutrition
Office Information
Phone Calls
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Routine, non-urgent medical questions: The nurse or dietician will return your call within one or two working days.
- Urgent medical problems: We will return your call the same day.
Prescription/Medication Refills
- Please have your pharmacy call (585) 275-2647 (option #4), Monday through Friday from 8:30 a.m. to 3:00 p.m.
Blood Work/Diagnostic Test Results
- Urgent and abnormal results: we will call you as soon as we have them.
- Normal results: a letter will be sent to the family.
Medical Record and Insurance Updates
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Notify our office if you change to a different primary care or referring provider, or if you change your insurance coverage.
- To protect the privacy of your medical information, we may request an authorization form before disclosing your personal health information.
Procedure Scheduling
- When your procedure is scheduled, you will receive preparation instructions, location, and the date of the procedure.
Scheduling Urgent Appointments
- If your child is ill and needs to be seen urgently, your call will be given to a nurse to assess the situation.
Contact Us
Pediatric Gastroenterology/Nutrition
Golisano Children's Hospital
601 Elmwood Avenue
Box 667
Rochester, NY 14624
Phone: (585) 275-2647
Fax: (585) 275-0707
Office Hours
Monday – Friday,
8:30 a.m. – 4:30 p.m.
More Information
