Frequently Asked Questions (FAQs)
What Can my Social Worker do Once my Child Has Been Admitted to the Hospital?
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Once admitted your social worker can:
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Help familiarize you and your child with the hospital and its services
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Help you and your child learn about his or her illness
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Help you get information about insurance and tap into sources for emotional and practical support
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Help maintain open lines of communication between your child and family and your child’s medical staff
Can my Social Worker Help me Throughout the Admission Process?
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Your child's social worker can assist with:
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Transportation needs
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Information about overnight accommodations, such as:
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Suggestions for how your family can cope during your child's hospitalization.
Who Can I Turn to for Emotional Support?
Often when a child is hospitalized, parents can feel stressed, worried, or frightened. Your social worker is available to talk to you and your family about these feelings, one-on-one or as a group. In addition, he or she can connect you with other support services including chaplaincy, counselors, or support groups.
How do I Find a Social Worker?
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Contact your child's nurse or unit secretary. They can connect you with a social worker specific to your needs. You can also contact the hospital Social Work Department directly at (585) 275-2851 or stop in and speak to the secretary in Room 1-4550.