Getting Help With Special Needs
We believe that patients and their families deserve clear and thorough communication about their health care, so we offer a variety of interpretation services for patients. Let us know if:
- You or your child's English vocabulary is limited
- You or your child is hearing impaired. (Tools for the hearing impaired are available, including amplified telephone handsets, teletypewriter, and closed caption decoders.)
- You or your child speaks sign language.
- You or your child's primary language is not English. (We can accommodate some foreign language needs on site and most most other language needs through our contract with Cyracom, a telephonic interpreter service for more than 140 languages and dialects.)
Contact any of the following to discuss your needs:
- Your child's admission representative
- Your child's nurse or doctor
- Our Social Work Department at (585) 275-2851
- Our Interpreter Service at (585) 275-4778 (English) or (585) 275-7998 (Spanish).





