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Participant Payments

Participant Payments is a safe, secure automated system that helps immediately pay subjects after each clinical study visit. Integrated with OnCore, Participant Payments eliminates manual and inefficient processes, so research teams can spend less time on administrative tasks and focus on patient care. 

Features

Study Coordinators

  • Pay study participants in three clicks with automated stipends (regardless of chosen payment method)
  • Make travel requests with in-app mileage calculations and receipt attachment uploads
  • Meet participants’ expectations and make them feel appreciated

Participants

  • Choose preferred compensation method (reloadable debit card, direct deposit or check)
  • Payment cards can be used at ATM's and anywhere Visa cards are accepted
  • Payment methods are safe and more secure
  • Leave the visit with stipend payment “in hand”
  • View funds and set notification preferences through a web portal or mobile app

Finance Teams

  • Use the review queue to approve, modify or reject payment amounts that aren’t pre-approved
  • Track payments with built-in accounting and tax reports
  • Eliminate UR check processing (even if the participant chooses checks)

Benefits

Participant Payments simplifies the payment workflow.

Get Started

The Participant Payments Project Request Form and information on payment workflow is available on the Participant Payments Access page.

Current users can log in to the payment platform.

Get Training

Learn more about Participant Payments training.

Resources

Participants, coordinators, and financial approvers can access reference materials on the URMC intranet.

Contacts

Questions may be directed to Clinical_Research@URMC.Rochester.edu.

FAQs

Access questions and answers about the system on the URMC intranet.