Neurodevelopmental and Behavioral Pediatrics

What is a Crisis Situation?

What is a Crisis Situation?

Eligibility is determined using the following New York State Office of People With Developmental Disabilities (NYS OPWDD) definitions:

  • Emergency—A situation where, because of an individual's behavioral or family/primary caregiver situation factors, there is a need for (1) immediate alternative day or residential placement; or (2) immediate specialized clinical services (medical, behavioral, or habilitation).
  • At Risk—A situation where a specific or time-limited problem resulting from behaviors or situational factors disrupts the individual’s optimal functioning in his/her place of residence or habitation program and causes the person to be at risk of losing his/her services. There is a need for either an increase in intensity of services currently being delivered or introduction of additional time-limited services to restore equilibrium between the individual and the service delivery system.
  • Short Term Assistance—A situation where 24-hour linkage and referral services are needed for ongoing services by the disabled individual and/or the family/primary caregiver to address a behavioral or situational factor. There is not necessarily a request for alternate placement, or an increase in services currently being delivered.

Connect with Golisano Children's Hospital

Golisano Children's Hospital Development

Contact Us

Neurodevelopmental and Behavioral Pediatrics
Golisano Children’s Hospital
Box 671
601 Elmwood Avenue
Rochester, NY 14642

Phone: (585) 275-5599
Fax: (585) 275-3366

Office Hours: Monday – Friday, 8:30 a.m. – 5:00 p.m.

For emergencies, call
(585) 275-5599, response is immediate during office hours or you will be directed to contact the UR page office and a team member will call you back within 15 minutes if outside of office hours.