Analytics - Digital Health

The Big Picture

Technology and data have the potential to revolutionize healthcare. Our aim is to find the most innovative ways to improve the health of children across our region, creating digital connections where gaps exist and empowering clinicians with the data, tools, and education they need to provide effective high-value care to our patients.

Why It’s Important. And How We Will Do It

To accomplish the Quadruple Aim of healthcare to enhance patient experience and safety, improve population health, reduce costs, and improve healthcare worker wellness and satisfaction, we need to harness the power of technology and electronic health record data. The first step is to identify seamless, innovative, and equitable ways to collect data using technology and patient-centered digital health tools. Then we need to transform that data into insights and knowledge and provide it to clinicians at the point of care so they are armed with the information they need to provide the best care possible to their patients. From there, we also need to integrate data sources across our health system and the community to create a more accessible and coordinated patient experience, as well as expand our analytics capabilities to drive system-level care improvements across the population and to drive forward research and innovation.

Goals and Accomplishments

Goal: Create a Digital Front Door that Equitably Improves Access and Bridges Care Gaps for All Children Across the Region

Accomplishments:

• Expanded opportunities and offerings for telemedicine to engage patients and families across the region
• Focused on ensuring that adolescent confidentiality is protected within MyChart, our patient engagement tool
• Implemented system-wide Social Determinants of Health screening within the EHR and ongoing work to improve processes for collection of self-report race and ethnicity data to allow us to better assess and address disparities in care

Goal: Advance Value by Providing Clinicians with the Digital Health Tools and Data They Need to Assess and Improve Care

Accomplishments:

• Partnered with quality improvement and clinical operations to create smarter clinical decision support tools within the EHR to promote evidence-based care in alignment with local and national guidelines
• Expanded education for bedside clinicians on data literacy to transform our community of pediatric care providers into a data-savvy workforce and enhance their understanding of how to use self-service analytics tools to support QI and clinical care.

Goal: Prioritize Clinician Wellbeing by Improving their Interactions with Technology and the Electronic Health Record

Accomplishments:

• Focused on reducing interruptive alerts in the EHR to address the burden of alert fatigue that clinicians face
• Advocated for a focus on usability and clinician experience when implementing new technologies, workflows, and digital health tools

Goal: Become a Leader in Digital Health Innovation, Advancing Technologies and Research that will Shape the Future of Pediatric Care

Accomplishments:

• Partnered with UR Health Lab to support innovative work such as how to reduce alarm fatigue in the Pediatric ICU
• Working to identify ways to safely and securely integrate innovation in machine learning and artificial intelligence into patient care