Contact Us

If you have any questions or are in need of more information concerning URMC Orthopaedics or the Strong Rehabilitation Center, the Center for Musculoskeletal Research, or the University of Rochester Department of Orthopaedics and Rehabilitation Residency programs, please contact us by one of these means:


For Referring Physician Offices:

Research Labs:

Clinical Practices:

Residency and Fellowship Coordinator

Our Mailing Addresses

Contact the Webmaster

Please direct all medical questions to your doctor’s office. If you wish to schedule an office visit, call one of the numbers below.

Appointment Numbers

You may request an appointment by calling one of the numbers below:

Or, you may request an appointment by filling out our secure Online Form.

URMC Orthopaedic Physician Services

URMC Orthopaedic Physician Services (585) 275-5321
Urgent Care
    Daytime (585) 275-5321
    Evenings and Saturdays (585) 341-9252

Rehabilitation Services

Hand Rehabilitation (585) 341-9050
Orthotics and Prosthetics (585) 341-9299
Sports Rehabilitation  
    Clinton Crossings (585) 341-9150
    South Pointe Landing (Greece) (585) 225-6296
    Platinum Office Complex (Penfield) (585) 851-0700
    Strong West (Brockport) (585) 637-0329

Contact an Office Manager

If you have difficulty accessing any service offered by UR Medicine's Orthopaedics and Rehabilitation, please contact us so that we can address your concerns.

Orthopaedic Physician Services

Tracey Dash Masiello
(585) 275-6619 (phone)
(585) 275-4721 (fax)
(585) 220-3192 (pager)

Hand Rehabilitation

Laura Glaser
(585) 341-9050 (phone)
(585) 341-4252 (fax)

Sports and Spine Rehabilitation

Stacy Carter
(585) 341-9130 (phone)
(585) 340-9745 (fax)

Request a Physician Liaison Visit

Our Physician Liaison, Carrie Cardot, provides a two-way communications link between our clinical practices and referring physicians. Her goal is to foster positive and open relationships and to improve our effectiveness in meeting your consultation, patient care, and continuing education needs.

Contact Carrie by one of the following means:

(585) 275-4003 (office)
(585) 362-7676 (mobile)

Request a Quality Assurance Consultation

Our Quality Assurance Administrator, Sean McMahon, is responsible for evaluating the performance of our patient care providers.

Contact Sean by one of the following means:

(585) 275-0593 (office)

Orthopaedics Education Administrator

Bonnie Schuster is responsible for the day-to-day administration of our ACGME-accredited Residency and Fellowship programs. Contact Bonnie by one of the following means:

(585) 275-5168 (voice)
(585) 756-4721 (fax)

The Center for Musculoskeletal Research

601 Elmwood Ave. Box 665
Rochester, NY 14642
(585) 273-5635 (voice)
(585) 275-1121 (fax)

Orthopaedics Mailing Address

601 Elmwood Ave. Box 665
Rochester, NY 14642
(585) 275-5167

Contact the Webmaster

Email your questions or comments to us.