URMC »Quality & Safety » Ever Better

For Nurses, Many Hands (and a Single Handoff Tool) Make Safe Work

There’s no arguing that a big job whose tasks are divvied up among many people goes faster than if one person tackles it. But making the pieces of those tasks come back together unruffled can be tricky when they’re complex, as health issues often are. As of March, nurses at UR Medicine’s Strong Memorial and Highland Hospitals added a handoff tool in eRecord to their proverbial tool belts. The tool aggregates vital patient info--snapping together the pieces of her story for a clean handoff.

5/19/2014 | 0 comments

URMC Team Helps Nursing Home Referrals Go Electronic, Makes Relics of Fax Machines

It’s electric! Boogie woogie. Over the past year or so, a pioneering team made up of staff from Strong Memorial Hospital, Highland Hospital, Highlands at Brighton, Highlands Living Center, and ePartner planned and implemented the capability to refer patients electronically to nursing homes across Monroe County. Talk about an “Electric Slide”!

1/9/2014 | 0 comments

‘UPP’ and Running: Care Improvement Program Melds URMC’s Biggest Priorities

Just a month ago, Strong Memorial Hospital rolled out the “Unit-based Performance Program” (UPP), a major initiative that will—by braiding the three together—help inpatient units better coordinate their improvement efforts around 1) patient safety, 2) the ICARE experience, and 3) operational efficiency.

10/23/2013 | 0 comments

New ‘Virtual Care Center’ Choreographs Post-Discharge Care

As hospitals around the country work hard at winnowing down readmission rates, a new grant from the Greater Rochester Health Foundation will give URMC’s Strong Memorial Hospital the chance to try a fresh approach: A “virtual care center.”

8/7/2013 | 0 comments

Infection Prevention, Environmental Services Team Up to Expand ‘Cleaning Grid'

Lather well. Sing Happy Birthday twice. Don’t forget to wash beneath nails and between fingers.

After years of health care workers maintaining a hyper-focus on clean hands, the pendulum is starting to swing in another direction: Renewed national concern around environmental cleanliness.

10/1/2012 | 0 comments
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