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START: Short-Term Assessment & Referral Team

Helping Families Overcome Challenges

father encouraging teen son

If you are experiencing immediate safety concerns or need same-day evaluations, please call the UR Medicine Mental Health Crisis Call Line at (585) 275-8686.

Overview

The goal of START is to provide readily accessible interventions to address current stressors within a family.

  • Assist with identifying concerns, strengths, and treatment goals
  • Provide short-term therapy that focuses on the individual goals of youth and their families
  • Help determine appropriate community and educational resources

Our Approach

Youth and families experiencing significant distress related to an identifiable stressor, who are not receiving mental health services in the community, are eligible for our services. Each child and family we serve can be confident knowing that treatment will be provided by an experienced team, including crisis therapists, case managers, and other mental health professionals.

During your first appointment, a crisis therapist will gather information about the challenges your family is facing, including situations where the challenge is absent or less intense. The therapist will also work with your family to identify your family's strengths and available resources. The treatment team will support your family by working with the crisis therapist to identify community resources that may be helpful.

What Sets Us Apart?

START allows families to access interventions quickly and consists of a balance between evaluation and intervention. Families meet with their crisis therapist for one to six sessions. The goal of this short-term treatment is to identify immediate challenges within the family and determine how to better manage them.

Through treatment, families will:

  • Develop greater insight about their child
  • Build on their existing strengths
  • Learn skills to handle future crises, should they arise
  • Identify appropriate community and education supports
  • Work with their crisis therapist on goals and the best ways to achieve them

Contact Us

For more information or to schedule an appointment, please call (585) 279-7800.

Location

Golisano Behavioral Health and Wellness
START: Short-Term Assessment & Referral Team
1860 South Avenue
Rochester, NY 14620
Phone: (585) 279-7800
Fax: (585) 256-1901

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