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Flaum Eye Institute / Referring Physicians

Referring Physicians

Referral Requirements for Specialty MDs 

Referrals are required for all specialty MDs in the following areas: 

  • Cataract
  • Cornea 
  • Glaucoma
  • Low Vision
  • Ocular Plastics (coming soon)
  • Pediatric Ophthalmology
  • Uveitis 

Additionally, the following departments also require provider review after receiving clinical documents: 

  • Retina
  • Neuro-Ophthalmology
  • Genetics
  • Ocular Oncology

All referrals should be faxed to (585) 320-1078

Referrals to Neuro-Ophthalmology

Referral Review Process

All internal and external referrals to Neuro-Ophthalmology must include the Neuro-Ophthalmology Questionnaire Referral Form.

The form must be completed by the referring provider/office and submitted with the referral before it can be reviewed by the Neuro-Ophthalmologists at FEI. 

Required Documentation for Neuro-Ophthalmology Referrals: 

  • Completed Neuro-Ophthalmology Questionnaire Referral Form
  • Relevant clinical documentation and office notes
  • Supporting diagnostic testing and records, if applicable 

Note: If a referral is received without the completed questionnaire, it will be documented and closed until the required form and supporting documentation are submitted. 

Download the Neuro-Ophthalmology Referral Form (PDF)

Referrals to Other Departments 

For referrals to departments other than Neuro-Ophthalmology, please include the following: 

  • Patient Information: 
    • Full Name (include parent/guardian name if the patient is a minor)
    • Date of Birth
    • Best phone number to reach the patient, parent, or guardian
    • Confirmed current address 
    • Insurance carrier and subscriber ID
  • Clinical Documentation:
    • Recent eye notes (preferably <1 year old) reflecting the diagnosis for which the referral is being made
    • Any Visual Fields/OCT Testing
    • Color images must be mailed to 175 Corporate Woods, Suite 230, Rochester, NY 14623 
  • Urgency:
    • Clearly mark the referral as URGENT if applicable

All referrals should be faxed to (585) 320-1078

Diagnoses That Do Not Require a Formal Referral 

For the following diagnoses, patients can schedule directly by calling (585) 273-3937

  • Routine Eye Exams
  • Diabetic Eye Exams
  • Longstanding Blurry Vision

This direct scheduling process streamlines care by ensuring insurance coverage, contact information, and other details are managed efficiently.