Getting Help with Special Needs We believe that patients and their families deserve clear and thorough communication about their health care, so we offer a variety of interpretation services for patients. Let us know if: You or your child's English vocabulary is limited You or your child is hearing impaired. (Tools for the hearing impaired are available, including amplified telephone handsets, teletypewriter, and closed caption decoders.) You or your child speaks sign language. You or your child's primary language is not English. (We can accommodate some foreign language needs on site and most most other language needs through our contract with Cyracom, a telephonic interpreter service for more than 140 languages and dialects.) Contact any of the following to discuss your needs: Your child's admission representative Your child's nurse or doctor Our Social Work Department at (585) 275-2851 Our Interpreter Service at (585) 275-4778 (English) or (585) 275-7998 (Spanish).