Getting Help with Special Needs
We believe that patients and their families deserve clear and thorough communication about their health care, so we offer a variety of interpretation services for patients. Let us know if:
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You or your child's English vocabulary is limited
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You or your child is hearing impaired. (Tools for the hearing impaired are available, including amplified telephone handsets, teletypewriter, and closed caption decoders.)
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You or your child speaks sign language.
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You or your child's primary language is not English. (We can accommodate some foreign language needs on site and most most other language needs through our contract with Cyracom, a telephonic interpreter service for more than 140 languages and dialects.)
Contact any of the following to discuss your needs:
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Your child's admission representative
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Your child's nurse or doctor
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Our Social Work Department at (585) 275-2851
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Our Interpreter Service at (585) 275-4778 (English) or (585) 275-7998 (Spanish).