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Purchasing Parking Passes and Validation Tickets

Parking passes and validation tickets* are available at:

  • Automated Pay Stations: For faster service when exiting, pay stations are located in the lobby, ground floor, and Eastman Dental Center lobby. The Automated Pay Stations can accept cash, credit card, or validation ticket.
  • Visitor Parking Office: Phone number is (585) 273-4226; hours are Monday through Friday, 7:45 a.m.–8:00 p.m.; Sat/Sun/Holidays, 9:30 a.m.–6:00 p.m.
  • Parking Management Center: (585) 275-4524; hours are Monday: 8:30 a.m. - 4:45 p.m. and Tuesday to Friday: 8 .a.m - 4:15 p.m.
  • Take your ticket with you when entering the hospital.

*Please note: Bone Marrow Transplant patients and parents of pediatric patients may purchase double the maximum number of validation tickets at a special rate upon presentation of SMH admission paperwork to the Cashier's Office only.