Help in the Hospital

Having a baby is an exciting time, but sometimes breastfeeding doesn't go as planned. Meeting with a lactation consultant or a provider specializing in breastfeeding can help to answer your questions and work through problems that come up.

You May Benefit from a Consultation If:

• Your baby is having trouble latching on
• You have very sore nipples
• Your baby is not gaining enough weight
• You think your baby may be tongue-tied
• You think your milk supply may be too low
• Medical problems are making breastfeeding difficult
• Your baby is premature or hospitalized
• You have had many breast infections

How to Get a Consult

Your team or your baby’s team will call our Breastfeeding Medicine service for you. To schedule the time of the visit, please call (585) 276-MILK. You may also receive a call from our secretary to schedule the visit.

What to Expect During Your Consult

A provider with advanced training in breastfeeding medicine will come to your room or your baby’s room. She will do a breast exam and give your baby a physical exam. She will then discuss your concerns and help you create a plan to meet your breastfeeding goals. A consult before birth takes about 20-30 minutes and a consult after birth takes about 30-60 minutes.

Who Gets Information About Your Consult

Your obstetric team and your baby’s pediatric team will get information about the consult. All consults are put into the electronic medical record for both mother and baby – and are visible to any provider that you see in the UR Medicine System. If you would like us to share your information with another provider, please notify us.

If you have been discharged and your baby is admitted, then the provider that took care of your pregnancy will be sent a copy of the consult note. If there is information you don’t want shared, please let us know at the time of the consult.

Insurance and Billing Information

Our consultation services are billable to insurance. We accept most major insurances for Baby and Mother/Parent; a bill will be generated for both. Please refer to your specific plan's coverage.

If you need a letter of medical necessity for your insurance company, please call our office at (585) 276-MILK. We make every effort to make this service available to all. Please let us know if you have billing problems!

Breast Pump Coverage

See our breast pump coverage information to learn about insurance coverage, recommended purchase locations, and rental information.