Clinical Services Secretary
Ms. Longdue joined the University of Rochester in 2004 and has worked in Developmental and Behavioral Pediatrics since 2008.
Roles and Responsibilities
Answers and triages questions for families
Completes the registration and mails paperwork when families call to schedule an appointment
Schedules follow-up appointments for families
Obtains referrals from the insurance companies
Provides families with the information needed to activate the MyChart system
Patient Care Profile
Ms. Longdue recognizes that many of our families call when they have concerns regarding their child’s developmental needs. She understands that our families have concerns about their child and can be under a lot of stress at times and she tries to reassure them. She helps families get the process started by completing their registration and mailing out their paperwork as soon as possible.