Emergency Department

Social Work

Emergency? Call 911 or your local ambulance service.

The Social Work team at Highland Hospital provides services to patients and families 24 hours a day, seven days a week. Call (585) 341-6718 between 8 am and 4:30 pm. After hours call (585) 473-2200 (main hospital phone line) to request services.

Below is a list of community resources that are safe, confidential, and waiting to help you.

Community Resource Phone Number
Adult Protective Services (800) 342-3009
Lifespan Elder Abuse Prevention Program (800) 454-5030
Alternatives for Battered Women (585) 232-7353
Catholic Family Services (585) 546-7220
Center for Youth Studies (585) 271-7670
(888) 617-5437
District Attorney for Monroe County (585) 753-4500
Domestic Violence Hotline (800) 942-6906 (English)
(800) 942-6908 (Spanish)
Rochester Community Mobile Crisis Team (585) 275-5151
Family Services of Rochester (585) 232-1840
Jewish Family Services of Rochester (585) 461-0110
Legal Aid (585) 232-4090
Lifeline (585) 275-5151
Men's Education for Non-violence (585) 263-5353
The Mental Health Association (585) 275-5151
Monroe County Child Abuse Hotline (585) 461-5690
Monroe County Family Court (585) 428-5604
Monroe County Human Services See Website
Rape Crisis (585) 546-2777
(800) 656-4673
New York State Child Abuse Hotline (800) 635-1522
Victim Assistance Program (585) 428-6630

 

Emergency Dept

Highland Hospital
1000 South Avenue
Rochester, NY 14620

Get Map and Directions

Patient Information

Call (585) 341-7860

Geriatric Care

Learn more about Highland Hospital's expertise in emergency geriatric care.

Watch our video